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Reviewed 15 January 2018

Nothing else to say.. Top service. I have never been in a hotel with better service :) And the breakfast next to the river is extraordinary with so many lovely details.The Oriental itself is a reason to visit Bangkok.

  • Stayed: February 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank --Christina--He--
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Hotel Manager at Mandarin Oriental, Bangkok, responded to this reviewResponded 19 January 2018

Dear Christina He,

Thank you very much for your kind review on Trip Advisor. We are absolutely delighted to hear that you had a wonderful experience during your stay with us and that you were impressed with the breakfast at the riverside terrace as well as the attentive service rendered by our dedicated staffs. We truly hope that we will have an opportunity of welcoming you back at our hotel again in the near future.

Best wishes,

Franck Droin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018

M.O. Bangkok is a resort hotel by the river. The service standard meets all my expectations for a luxurious hotel in all aspects. My lunch at Le Normadie was a particular highlight for my stay in the hotel, of course together with the signature spa treatment.

  • Stayed: January 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank hlam147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Hotel Manager at Mandarin Oriental, Bangkok, responded to this reviewResponded 19 January 2018

Dear hlam147,

Thank you very much for your generous review. I am glad to learn that you enjoyed our culinary at Le Normandie as well as the massage at our renowned Oriental Spa. My colleagues and I assured you that we will continue to enhance our legendary standards as well as service so that your next visit will be another pleasant and enjoyable one!

Best Wishes,

Franck Droin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2018 via mobile

Visited the oriental twice whilst in Bangkok this week
The first time for lunch on the terrace and the second time for dinner on our last night.
On both occasions the food was fantastic .
Staff are friendly and the views across the Chao Phraya are superb which always seems so busy
Will come back for sure

Stayed: January 2018, travelled with family
Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Hotel Manager at Mandarin Oriental, Bangkok, responded to this reviewResponded 19 January 2018

Dear Steve D,

Thank you very much for your kind review on Trip Advisor. I am glad to learn that you had an enjoyable experience at our restaurant and that our renowned Oriental service as well as the views of the River of Kings had impressed you. We love to welcome you back again soon.

Best wishes,

Franck Droin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2018

This is a classic hotel. The service is exceptional, from the pickup at the airport right through to being shown directly to your room. The floor butler takes care of you during the day and night, while the staff at the breakfast buffet fall over themselves to ensure you barely have to to serve yourself at the immense buffet. We had an amazing four night stay and would recommend the hotel to anyone. It's one of those hotels that are so good you don't want to leave - even for the sights and sounds of Bankgok.

  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tom R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Hotel Manager at Mandarin Oriental, Bangkok, responded to this reviewResponded 13 January 2018

Dear Thomas R,

Thank you for your delightful feedback. I am glad to learn that you had a wonderful experience whilst with us by the River of Kings. My colleagues and I assured you that we will continue to enhance our legendary standards as well as service so that your next visit will be another pleasant and enjoyable one!

Best wishes,

Franck Droin
Hotel Manager

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Reviewed 10 January 2018

Apart from the immaculate rooms and beautiful, historic site, the care and attentiveness of the staff were truly exemplary. The location is a little ways from the center of Bangkok but in my opinion it is worth it to be on the river.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank B H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOBangkok, Hotel Manager at Mandarin Oriental, Bangkok, responded to this reviewResponded 13 January 2018

Dear B H,

Thank you very much for your kind review and compliments. I am pleased to hear that you enjoyed your stay at Mandarin Oriental, Bangkok. It is our aim to continue delivering the renowned Oriental service. We love to welcome you back again soon.

Best Wishes,

Franck Droin
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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