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Reviewed 16 March 2012

It is a beautiful hotel in a gorgeous location, but on this trip I had a couple of issues.
I booked on line a room with a river view. I've stayed several times at the hotel and stayed at several other hotels in the city too. Ok my river view was SO partial that you could see perhaps
a few feet of river. I was moved to a better room, but beware when booking on line that you understand that most of the river view rooms must be similar to the one we were given, as that is how the 'new building' was contructed.
My other issue was that when you sign at the restaurants, they do not copy you on the bill, and therefore you have no way of checking it when you leave.
Having said that, it is one of our favorite hotels. The riverside restaurants are wonderful and the city remains as exciting as it always was.

Room tip: If you can, stay in the ORIGINAL BUILDING. it has character and beautiful river views, but the bathrooms are very small.
Date of stay: January 2012
  • Trip type: Travelled with friends
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Thank Scenic421360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2012

We stayed at the Mandarin Oriental in Bangkok at the tail end of a two-week holiday down in Hua Hin. We reserved a deluxe room in the River Wing after a bit of hesitancy, since the "location map" on the hotel's website seemed to suggest that it may take some neck-craning to see the river from the room.

The Oriental has now and then figured on lists of the world's ten top hotels, and it shows. On our arrival, the doorman snapped to attention and got our luggage sorted out almost before we got out of the car. He then opened the door to the beautiful, spacious lobby, where we were escorted to the reception. From there, we were immediately taken up to our room, where the actual check-in formalities were taken care of.

The room had a number of nice amenities above and beyond the standard robes and slippers that you usually find at the better hotels. These included a few CDs for background music, which we immediately put on while we were drinking in the fantastic view of the river (yes, it was all that the website had promised).

When we ventured out into the corridor, we were immediately greeted by the concierge, who pointed out his room on the same floor and placed himself at our disposal. Down to the lobby and a quick tour of the hotel grounds: two pools, lots of lounge chairs, and plenty of restaurant space along the river. The low original wing contains a number of shops, including Jim Thompson's silk store. The Bamboo Bar is a fixture: live jazz during the evenings and very popular.

No matter where you stay in Bangkok, getting from one place to another can be quite a hassle. The Oriental has a few advantages. It has its own pier, with transport across the river to the hotel's spa and gym. Next door to the hotel is one of the stops for the local ferry, which plies up and down the river at frequent intervals. About a fifteen minute walk away is the Saphan Taksin stop of the Skytrain (Bangkok's elevated train), which will speed you to quite a number of destinations around town.

Breakfast is served on the terrace along the river, and it's a splendid buffet. (Tip: turnover here is rather rapid, and if you wait a few minutes, you can snag a table right by the edge of the river and eat your breakfast in style.) The service is also splendid. This is the first place I have ever been where the waiter took away my half-empty coffee cup, insisting that he replace it with a fresh, hot cup. And the same waiter adjusted our sunshade twice during our leisurely breakfast, ensuring that the sun doesn't strain our eyes. ... The only down side was that my wife now insists every now and then that the service at home has to be improved - why is her coffee cold?

Date of stay: January 2012
  • Trip type: Travelled as a couple
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3  Thank Pogo791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2012

Mr. Goessing and the entire staff make sure your stay is comfortable, luxurious, and with the most personalized service. The location is perfect and the rooms are all very nice. I took my wife there for our 25th anniversary and returned for another anniversary 8 years later. The hotel is terrific, but the service is why we will continue to return. Of course, the spa and restaurants were super too. Strongly recommended for a stay in Bangkok.

Date of stay: March 2012
Thank SBF2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2012

My old friend Just like always, tranquil, extraordinar service.

Date of stay: March 2012
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Thank ads1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2012

Everytime in Bangkok we enjoy the hospitality of this extraordinary First Class Hotel, the location is something special, so is the very charming attitude of the staff. This time we had only one night but the breakfast on the terrasse at riverside nearly let forget us to leave.

Date of stay: January 2012
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Thank Travexperience
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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