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Florence T
Bugis, Singapore

Best Hotel

5.0 of 5 bubblesReviewed 15 Aug 2015via mobile
Stayed here for 5D4N. Nothing negative about this hotel. Linked directly to the Gigantic MBK. Sumptuous & delicious buffect choices. Guess I'll never get sick of staying here. Clean, spacious & comfy room. Thumbs up, Pathumwan Princess. Staffs we're friendly & made you feel welcome. Will recommend to my friends. Always be my first choice of stay in BKK.
Date of stay: September 2014
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pathumwan Princ... H, Executive Assistant Manager at Pathumwan Princess Hotel, responded to this review
Responded 22 Aug 2015
Dear valued guest,

Thank you for this excellent review of Pathumwan Princess Hotel! I have shared your wonderful comments regarding our caring service with our colleagues, and they were delighted to hear your fantastic feedback.

We appreciate your very valuable feedback and we really look forward to welcoming you back to Pathumwan Princess for another great experience.

Trusting you had a pleasant journey home, we send you our kind regards.

Sincerely yours,

Patcharee P.
Executive Assistant Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews mbk shopping centre citi bistro execuplus suite great hotel direct access siam discovery national stadium the ground floor the club lounge excellent location buffet breakfast welcome drink convenient location love this hotel visit bangkok central world bts station
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Reviewed 13 August 2015 via mobile

Rooms are big and nice, location is great just above the MBK mall. big fitness center and pool, tenis and basketball fields. Sevic was great, everything is clean and nice. Good value for you money and for sure will come back here next time

Date of stay: August 2015
Trip type: Travelled with family
Thank ziv431
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pathumwan Princ... H, Executive Assistant Manager at Pathumwan Princess Hotel, responded to this reviewResponded 15 August 2015

Dear valued guest,

Thank you very much for your wonderful review and for staying at Pathumwan Princess Hotel. We’re thrilled to know that you are pleased with our convenient location and well-equipped rooms. We appreciate your valuable feedback and we hope to welcome you back soon for another great experience!

Trusting you had a pleasant journey home, we send you our kind regards.

Sincerely yours,

Patcharee P.
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2015

We had a complimentary upgrade to a Deluxe room as there was no room left for superior which suits us. My son was really excited about the room and very very happy with it. The morning breakfast was excellent with good coffee and fresh juices though i spotted a small cockroach in the restaurant (near to the porridge section).
Though the room is clean, the furnitures looked a little dated. Time to renovate the bedrooms. The gym is huge but looks like the equipments were old, rundown, rusty and dirty. However i believed the gym isn't run by the hotel.

Date of stay: August 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank mngolovetotravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pathumwan Princ... H, Executive Assistant Manager at Pathumwan Princess Hotel, responded to this reviewResponded 15 August 2015

Dear valued guest,

Thank you for choosing Pathumwan Princess Hotel as your home in Bangkok and for taking the time to share your experience with the TripAdvisor community.

I am disappointed to learn that my team did not meet your expectations, which resulted in an experience that was less than satisfactory. It is nevertheless most gratifying to receive such appreciation and acknowledgement from our valued guests.

Your review helped us to re-enforce our service standards and kindly trust that we will work harder for immediate improvement.

Trusting you had a pleasant journey home, we send you our kind regards.

Sincerely yours,

Patcharee P.
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2015

Stayed for 3 nights. Connected to MBK shopping centre and BTS station. Hence, no worries if it rain for at MBK, besides shops and a supermarket, here are fast food, food court and restaurants. Room is good with basic necessities, nothing fantastic and a bit old though. Breakfast is good with a good spread of east and west cuisine. Walking distance to siam square.

Date of stay: September 2014
Trip type: Travelled with friends
Thank enimsajmil76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pathumwan Princ... H, Executive Assistant Manager at Pathumwan Princess Hotel, responded to this reviewResponded 15 August 2015

Dear valued guest,

Thank you for choosing Pathumwan Princess Hotel as your home in Bangkok and for taking the time to share your experience with the TripAdvisor community.

We are delighted to learn that you enjoyed your stay and the service and facilities of the hotel and that you are recommending the hotel to fellow travelers.

Thank you very much for your kind patronage and we look forward to an opportunity to welcome you back to our hotel.


Trusting you had a pleasant journey home, we send you our kind regards.

Sincerely yours,

Patcharee P.
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2015 via mobile

My partner and I stayed here for 4 nights at the end of July. The room was lovely. Clean, spacious and the bed was huge. The breakfast was ok, eggs and bacon were great but the rest was nothing special, however the staff were always very welcoming and polite. We were a little shocked to find metal detectors at the entrance to the hotel but I guess security is of importance.. The only thing that disappointed us was that we were not initially made aware that the hotel was smoke free. But they advertised an outdoor bar and smoking lounge so we thought we would check it out. I'm not sure where exactly the "smoking lounge" was supposed to be as all we found was a slab of concrete with a table pushed into the very far corner which made us feel like criminals for smoking. Aside from this the hotel is nice but if you are a smoker we would suggest staying elsewhere. The hotel is also pricey as it is situated over MBK, we had friends stay at a hotel nearby that was just as lovely for a much more reasonable price.

Date of stay: August 2015
Trip type: Travelled as a couple
Thank KatyxDan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pathumwan Princ... H, Executive Assistant Manager at Pathumwan Princess Hotel, responded to this reviewResponded 15 August 2015

Dear valued guest,

Thank you for choosing Pathumwan Princess Hotel as your home in Bangkok and for taking the time to share your experience with the TripAdvisor community.

We are very much for appreciated for the wonderful review and delighted to hear that you enjoyed the our Pathumwan Princess hospitality. For your constructive feedback, I regret to hear that we have not been able to meet your expectations about the smoking experiences during your last visit. I have shared your comments with our executive team for further review. Once again please accept my sincere apologies.

We hope to welcome you back soon for yet another fantastic stay in Bangkok!

Trusting you had a pleasant journey home, we send you our kind regards.

Sincerely yours,

Patcharee P.
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2015

We stayed on the 24th floor of this hotel for 4 nights, it was quite luxurious. Security was tight which was great to see. I loved being able to walk next door to the MBK Mall (about 500 shops) without going outside in the heat to do my shopping. Breakfast had a great selection of food covering selections from around the world. The tours desk was very helpful, and all the tours we went on picked us up from the hotel. It had a huge swimming pool which is unusual in the city, spa pool, gym, sauna, beauty therapy.

Room tip: The side of the hotel facing the swimming pool had great views
Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank BevWilsonNewZealand
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pathumwan Princ... H, Executive Assistant Manager at Pathumwan Princess Hotel, responded to this reviewResponded 15 August 2015

Dear valued guest,

Thank you for choosing Pathumwan Princess Hotel as your home in Bangkok and for taking the time to share your experience with the TripAdvisor community.

Many thanks for your great review and for staying with us. We’re very happy to hear that you are pleased with our great service culture and that you felt comfortable throughout your stay.

We appreciate your valuable feedback and we hope to welcome you back soon for another great experience!

Trusting you had a pleasant journey home, we send you our kind regards.

Sincerely yours,

Patcharee P.
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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