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Novotel Bangkok on Siam Square
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Reviews (4,458)
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1,503
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All reviewsgreat locationpremier loungecentral worldwithin walking distancemajor shopping mallssuperior roombig shoppingfoot massagebts stationcorner roombuffet breakfastshopping areahotel lobbyexecutive floorlate checkplatinum mallnight market
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Reviewed 11 September 2012

Well we only have 3 months to go and we are back to our favourite hotel .
it is now september and we are on our way to hawai and cruise back to Australia.
But we have aslo booked for thwe novotel siam in december and be spoiled by the staff and management.
These people make your holiday.
when i read people who conplain. about the hotel, they should do like when they are at home and tell the staff your propblem nicely ,this way you are treated the same way.
imagine talking rudely to your wife ,and see what she would say.
I have stayed in this hotel over the years total 24 weeks ,and still rate this place all around as the best.It is convenient and quiet and close to transport etc.
jm Australia

Room Tip: be nice to the staff ,and they will be nice to you.If you get a high room ,good views
  • Stayed: July 2012, travelled with family
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1  Thank jixM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this reviewResponded 21 September 2012

Dear jixM,
I am pleased to read that you appreciated our assistance and enjoyed your stay with us once again. It is always encouraging for us to learn that our guests are satisfied with our services. We value your continuous support and graciously look forward to welcoming you again in December.
Kind Regards,
Manuel Reymondin
Resident Manager

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Reviewed 10 September 2012

Specious rooms with comfortable beds with nice city views. The best thing is the location, just few minutes away from MBK & Siam Paragon shopping malls plus many other great shops. Good food and don’t miss the swimming pool.

  • Stayed: March 2012, travelled solo
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1  Thank Isa_bhr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this reviewResponded 21 September 2012

Dear Isa_bhr,
Thank you for taking the time to let us know about your enjoyable experience in our hotel and are pleased that we could cater for your need in every way. We look forward to welcoming you again and for the opportunity to provide you with another comfortable sleep in the heart of Bangkok.
Kind Regards,
Manuel Reymondin
Resident Manager

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A TripAdvisor Member
Singapore
23
Reviewed 10 September 2012

Very well situated and close to BTS and just 2 train stops to connect to the airport express. Also near to good shopping and eating places.
Frint desk and housekeeping service staff was very helpful and always had a smile.

  • Stayed: September 2012, travelled on business
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2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this reviewResponded 12 September 2012

Dear Accorhotels.com traveler,
Thank you for your concise and kind review towards our hotel. We are glad to note that you had a pleasant stay and look forward to your next stay.
Kind Regards,
Manuel Reymondin
Resident Manager

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Reviewed 10 September 2012

The hotel is great, the staffs are friendly and helpful. it is a very good location to stay if you want shopping. the breakfast is great but if you have start for few days, you will said why the breakfast still the same. may be the hotel can have 3 difference set of menu.
I will come again.

  • Stayed: September 2012, travelled with family
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Thank kennytohchoonhua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this reviewResponded 12 September 2012

Dear Accorhotels.com traveler,
We are pleased to read that our hospitality services, location and breakfast met your satisfaction; despite you felt our breakfast menu had little differemntiation day to day; in this regard we try to add variety in the buffet spread through a rotation of dishes; however we must maintain our the standards of the Novotel brand with particular breakfast menus having to appear every morning without variation. Thank you for your feedback and observation which serves us an opportunity to improve and offer greater flexibility within the standards. We sincerely look forward to your return.
Kind Regards,
Manuel Reymondin
Resident Manager

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Reviewed 10 September 2012

Have stayed here several times before and each time it has been great. Stayed at the Novotel Ploenchit first for a change but ended up back here. Service is always excellent and its well worth the upgrade to premier rooms or suite. The premier lounge is really good, and the snacks are top quality with plenty of choice. The only moan I have is the hotel has changed to the new style of room and bathroom which is obviously standard with novotels. I hate the bathrooms! If the manager is reading this then please dont change the rest of the hotel to be as sterile and unpersonal as some of the other Novotels. This one has its own personality and unique style. Its great as it is! Will definately be back.

  • Stayed: August 2012, travelled with family
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Thank litaUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this reviewResponded 12 September 2012

Dear litaUk,
While it is true, the convenience of our location is indisputable; we greatly appreciate you taking notice of our excellent service and the quality and diversity of our food selections. Concerning the bathroom renovation, I noted with regret that our new design does not please you; similar to all Novotel hotels, we provide standardized hotel amenities that offer familiarity for guests no matter where in the world they are staying; however we will endeadvour to add some personal touches to meet the changing needs of customers where possible. Nonetheless, you comment serves our consideration. Thank you for your continuous support and loyalty and we hope to have the pleasure of welcoming you back soon.
Kind Regards,
Manuel Reymondin
Resident Manager

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