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“Excellent hotel” 5 of 5 bubbles
Review of Novotel Bangkok on Siam Square

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Novotel Bangkok on Siam Square
Ranked #174 of 839 Hotels in Bangkok
Certificate of Excellence
Singapore
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Excellent hotel”
5 of 5 bubbles Reviewed 6 May 2012

excellent location, just opp siam paragon and siam BTS. good and clean rooms with LCD TV, safe, hair dryer, coffee, tea etc.. (mine was the cheapest normal room)... beds are very comfortable.. toilet is clean...i was there with my toddler and requested for a crib and i was promptly given without having to pay extra. to me, location win hands down. overall it was a very comfortable stay. btw, that's my 2nd time staying in novotel siam square in 6 mths...

  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank darlynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMR, General Manager at Novotel Bangkok on Siam Square, responded to this review, 11 May 2012
Dear Darlynn,
Thank you for your continuous support and your kind review covering our outstanding points. We are overwhelmed that you enjoyed our products and services. We definitely wait for your return.
Kind Regards,
Philippe Le Bourhis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,729 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (451)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Thai first
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  • Any
English first
Port Macquarie
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 May 2012

This is an excellent hotel superbly situated for mrt, bts skytrain & shopping MBK 1 stop away. The swimming pool was lovely & food & service we experienced 2nd to none. we stayed in a premier room & the lounge wasell staffed & well stocked - we have stayed in many Accor hotels - but this is one of the best.!!!!!!!!!!!

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 972patricia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMR, General Manager at Novotel Bangkok on Siam Square, responded to this review, 11 May 2012
Dear Accorhotels.com traveler,
We are overwhelmed to hear that we were considered one of the “best” Accor hotels you ever stayed. Your kind comment will serve as our motivation to keep up with good work. We look forward to welcoming you again.
Kind Regards,
Philippe Le Bourhis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
2 reviews
1 of 5 bubbles Reviewed 2 May 2012

I stayed here for one night in the beginning of march 2012, and when we checked in, they reserved the rate to my Visa CC.
When we checked out, they told us that they would release this reservation and charge me the rate again. I even got a receipt for this release, and the new charge.
When I came home to Norway and got my Visa bills, I found out that they never released the first reservation, and as if that was not enough, they charged me more than the rate again.

I have several times sent e-mails to the hotel, to get them to correct this, but they don't even answer my e-mails.

This is not the way to treat their customers!!!

  • Stayed March 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Kai R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMR, General Manager at Novotel Bangkok on Siam Square, responded to this review, 11 May 2012
Dear Kai R,
Thank you for bringing this issue to our attention. It is surprising to note that your emails have never been answered as this is not in any way represents our hospitality service. It would be truly appreciated if you could provide more information so that I can investigate this matter for you and take action to rectify and improve immediately. Looking forward to hear from you.
Kind Regards,
Philippe Le Bourhis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi, Kenya
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 May 2012

beautiful rooms, lovely views of skyscrappers, nice swimming pool and lovely breakfast varieties in the square. probably the best is siam square crowd (we were drenched with water in songkram festival and it will be a lifetime experience) and shoppingwise - mbk mall very close by

Room Tip: higher floors and preferably facing the westwing
See more room tips
  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank animesh s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMR, General Manager at Novotel Bangkok on Siam Square, responded to this review, 11 May 2012
Dear animesh s,
Thank you for sharing your positive experiences with others. We are glad to note that you enjoyed our facilities, breakfast and location. We hope to have a chance to welcome you again.
Kind Regards,
Philippe Le Bourhis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Bangkok on Siam Square

Property: Novotel Bangkok on Siam Square
Address: 392/44 Siam Square Soi 6, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#77 Spa Hotel in Bangkok
#108 Family Hotel in Bangkok
#131 Romantic Hotel in Bangkok
#132 Business Hotel in Bangkok
#142 Luxury Hotel in Bangkok
Price range (per night): ₹ 6,238 - ₹ 11,310
Hotel Class:4 star — Novotel Bangkok on Siam Square 4*
Number of rooms: 429
Official Description (provided by the hotel):
The Novotel Bangkok on Siam Square is a 4 star hotel in the vibrant centre of Bangkok. With 423 well appointed rooms, this is the perfect destination for both business trips and holidays. Guests can relax by our pool, in one of our 5 bars, or be temptedby the delicious choices available in our 3 restaurants, while our conference facilities are perfect for meetings and functions. Close to transport, entertainment and shopping, the hotel is ideally located. Parking is available for your convenience. ... more   less 
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Also Known As:
Novotel Bangkok On Siam Square Hotel Bangkok
Accor Bangkok On Siam Square
Bangkok Novotel

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