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Novotel Bangkok on Siam Square
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Reviews (4,381)
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1,470
1,985
660
172
94
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All reviewsgreat locationpremier loungecentral worldwithin walking distancemajor shopping mallssuperior roombig shoppingfoot massagebts stationmassage placescorner roombuffet breakfastshopping areahotel lobbyexecutive floorlate checknight market
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2,746 - 2,751 of 4,381 reviews
Reviewed 8 March 2012

I had an executive room on 16th floor. The floor has been refurbished recently. It was smaller and not really up to the quality expected in an executive room at Novotel.

The Executive lounge does not provide anything at all distinctive, its really average quality.

The breakfast on the second floor is adequate. It has a limited selection, and can only be classed as up to Ibis standard.

The wifi internet in the room was totally inadequate and connection lasted only between 15 second to 2 minutes. Very frustrating. The only answer provided was to use the cable, but if you have a AppleMac Air you can only use wifi.

There is a small gym with the basics that are needed.

The best thing about the hotel is its location ( but beware of the noise from the building works on the western side which can be disturbing). There are many other hotels with an equally good central location at the same if not better prices and with a higher quality.

Overall very disappointing. I will not return.

  • Stayed: March 2012, travelled on business
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1  Thank Nemo149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMR, General Manager at Novotel Bangkok on Siam Square, responded to this reviewResponded 16 March 2012

Dear Nemo149
Thank you for staying with us and for taking the time to inform us of your experience. It is with much regret to note your dissatisfaction with our products and is most unfortunate that we were not made aware that you encountered difficulties connecting your MacBook Air to the hotel’s wireless Internet. I am sure that our IT Manager would have been able to assist with set-up and signal stability. Once again, thank you for your review.
Kind Regards,
Philippe Le Bourhis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Stockholm, Sweden
2
Reviewed 8 March 2012

Great Hotel with excellent staff that made our stay fantastic.
Cant complain on anything and this is a perfect hotel for anyone thats would like to do some shopping and big city life!

Close to MBK, Siam Paragon and Siam center. Hard rock Cafe is a must and the hotel has a great restaurant with good food and cocktails.

  • Stayed: March 2012, travelled as a couple
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMR, General Manager at Novotel Bangkok on Siam Square, responded to this reviewResponded 16 March 2012

Dear Accorhotels.com traveler Stockholm, Sweden
Thank you for your kind review. Your appreciation to our staff is well noted and we hope to be of service to you again soon.
Kind Regards,
Philippe Le Bourhis
General Manager

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An Accor traveller
Kuala Lumpur, Malaysia
12
Reviewed 8 March 2012

  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
QMR, General Manager at Novotel Bangkok on Siam Square, responded to this reviewResponded 16 March 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 7 March 2012

best location , best view , best room , and near from everywhere . the staff from outdoor staff into receptionist was so friendly

Room Tip: ask the receptionist and they will get u the best :)
  • Stayed: February 2012, travelled with friends
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Thank Ruffiole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMR, General Manager at Novotel Bangkok on Siam Square, responded to this reviewResponded 9 March 2012

Dear Ruffiole,
Thank you for your kind precise review and I will certainly inform our staff of your satisfaction which will motivate them to continue providing their good service. We look forward to welcoming you again soon.
Warm Regards,
Philippe Le Bourhis
General Manager

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Reviewed 7 March 2012

I picked Siam Square since I wanted to be in the middle of all the action. We chose a excecutive floor room which was really small..no bath tub but nice bathroom.Awesome breakfast buffett.

The lane on the side has some good massage places. the road leading to the main entrance leads directly to the MBK mall. walk out from the side onto the main road and you will see stairs on ur left climb up and you can cut across the Siam Square mall (which is huge!!!!! and full of branded clothes and cars and eateries) or catch the BTS to any place.

The lane leading to the hotel has heaps of eateries and Hard Rockcafe. Heaps of cabs available right there. the executive rooms arent great..(not sure if the regular rooms are bad)

Room Tip: Executive floor rooms arent big and have no bathtub. Maybe get a 2bed or a bigger room if they have one.
  • Stayed: February 2012, travelled with family
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Thank Praveen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMR, General Manager at Novotel Bangkok on Siam Square, responded to this reviewResponded 9 March 2012

Dear Praveen S,
Thank you for sharing your experience with us. Unfortunately, I regret to note your disappointment with the size of our Premier Room. Our Standard Premier Room sizes are 30 sqm, whereas we also provide Premier Suites and Premier Junior Suites between 35 and 45 sqm. We are glad that our wide range of buffet breakfast pleased you and hope to welcome you again.
Warm Regards,
Philippe Le Bourhis
General Manager

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