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5,902
1,578
231
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All reviews infinity pool blue elephant restaurant direct access superior sky room surasak station great hotel the river the executive lounge third floor breakfast buffet dim sum business district great pool bangkok skyline star hotel stayed here for nights loved this hotel
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64 - 69 of 7,786 reviews
Reviewed 4 weeks ago

The hotel is connected to the BTS station on the 3rd floor, so it is good to be able to easily get to the city center and the boat pier. The staff were all friendly, especially the tour guide. Breakfast was also good. Pool was nice, and was easy to use and was able to use well in the evening. The steak I ate at the 15th floor pool restaurant was delicious.

  • Stayed: September 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank switec1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EGS_General_Manager, The Management Team at Eastin Grand Hotel Sathorn, responded to this reviewResponded 4 weeks ago

Dear switec1,

May we begin by thanking you for choosing us as your accommodation during your recent trip to Bangkok and your kind comments regarding our staff and property itself are greatly appreciated. We are delighted we were able to provide you with a convenient stay.

We promise we will keep up our quality of service and facilities and we hope we can welcome you back in the very near future as a valued returning guest.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Great stuff, great service, great breakfast. Everyone was very friendly and helpful. If I have to find something negative then the only thing I could mention is the quite often long waiting time at the escalators especially when you stay at one of the higher levels (my room was on level 30).

  • Stayed: October 2018, travelled as a couple
    • Value
    • Location
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Review collected in partnership with this hotel
Thank weniandy18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EGS_General_Manager, The Management Team at Eastin Grand Hotel Sathorn, responded to this reviewResponded 4 weeks ago

Dear weniandy18,

Thank you for taking the time and trouble to let us know about your Eastin Grand Hotel Sathorn Bangkok experience.

As an Eastin-branded property we are entirely dedicated in ensuring that our guests enjoy a superlative stay and comments such as yours go a long way in letting us know that we are meeting our goal of total guest satisfaction.

However, we will strive to improve our facilities to achieve your satisfaction and look forward to having another chance to welcome you again soon.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We came here for a vacation with family. The hotel lived up to the reputation and arranged for excellent hospitality. We had a memorable vacation and returned back very happy with the services and comfort available in the hotel. The location is right next to Bts that makes commuting in peak evening hours very comfortable. The pool in 14th floor is great and offers very nice city view. Would recommend to anyone planning a luxury vacation in Bangkok.

Stayed: October 2018, travelled with family
Thank Prabhnoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EGS_General_Manager, The Management Team at Eastin Grand Hotel Sathorn, responded to this reviewResponded 4 weeks ago

Dear Prabhnoor,

Thank you for choosing Eastin Grand Hotel Sathorn Bangkok as your accommodation during your visit to Bangkok and we are delighted that you enjoyed your time with us.

As an Eastin-branded property our ultimate aim is that our guests have a magical and memorable stay and knowing that we lived up to your expectations is a true inspiration to our entire team.

We hope we have the opportunity to welcome you again in the not too distant future as one of our extremely valued returning guests.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Location of the hotel is good, direct access link to Surasak BTS.
Check-in was breeze, and was upgraded to Sky room. Room is spacious and well maintained , bed is comfortable and view is good.
Breakfast spreads was good, and the menu changes everyday. So you have something to look forward everyday.
If you plan to spend your holiday in Bangkok, Eastin Grand Hotel Sathorn could be a better choice.

Stayed: October 2018, travelled with friends
Thank Ivtec180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EGS_General_Manager, The Management Team at Eastin Grand Hotel Sathorn, responded to this reviewResponded 4 weeks ago

Dear Ivtec180,

Thank you for choosing Eastin Grand Hotel Sathorn Bangkok as your accommodation during your visit to Bangkok and it was a genuine pleasure to be of service to you.

As an Eastin-branded property we are entirely dedicated in ensuring that our guests enjoy a superlative stay and comments such as yours go a long way in letting us know that we are meeting our goal of total guest satisfaction.

We hope we have the opportunity to welcome you again in the not too distant future as one of our extremely valued returning guests.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The hotel was excellent, room clean and modern,breakfast was really good and complete also for gluten free peopleWe took one tour with the Hotel to the train market and floating market it was nice but it was way too expensive for what we got!

  • Stayed: October 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Ricky_Benez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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