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“Great location, problems with internet”

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Viva Garden Serviced Residence
Ranked #43 of 867 Hotels in Bangkok
Certificate of Excellence
Bangkok, Thailand
Level 5 Contributor
80 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Great location, problems with internet”
Reviewed 4 May 2012

We stayed for one month+ and enjoyed the location, service, swimming pool. Not getting to 5 stars was the internet connection. Not high speed and bad on/off connection which were not fixed after asking 4 times. Makes it hard to work on the road. Better to buy a prepaid USB stick if you can.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Wimster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BPM_BANGKOK, General Manager at Viva Garden Serviced Residence, responded to this review, 9 May 2012
Dear Sir,

First of all, we would like to thank you for choosing Viva Garden by Bliston as your home-away-from-home while staying in Bangkok. We appreciated that you take the time to share feedbacks and comments regarding your stayed with us.

We are delight to hear that you enjoyed your stayed and satisfied with our location, service and facilities. Unfortunately, the internet issue has disturbed your stayed. By the way, this issue was occurred in the middle of April and we didn’t ignore the problem, our technician team has checked and found that some part of internet access point accidentally stopped working. Therefore, we suddenly reset it and the system is back to normal since. For your information that we are using one of the best / biggest internet providers in Thailand and also using high quality equipments, but with the high temperature and traffics – that maybe, every once in a while this is happen. Our technician team is standby 24/7 and they checking internet quality 3 times a day as their duty. Should you face any problem about the internet quality, you can always contact our guest service officers 24 hrs.

We apologize for this matter and we promised to do our best to assure this kind of problem will never happen again for your next visit.

We hope you will understand and thank you in advance.

Best Regards,
Have a Blissful Day!
Viva Garden by Bliston
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1,005 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (207)
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English first
Singapore, Singapore
Level 6 Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 2 May 2012

Condition: Absolutely wonderful. Everything looks so clean and new it's amazing. The balcony was huge, it was a wrap-around the apartment, stretches from one end to another. The night view from the balcony was superb, we spent countless nights just sitting on the balcony enjoying the lights, chatting and drinking the night away.
The pool was clean (& smoking is allowed), we spent many days just chilling by the pool with our self-brought alcohol.

Service from their staff was great, and the concierge/ bellboy is always there to help. There's always someone holding our doors whenever we return, it makes us feel so welcome each time we return.

Location: The apartment is located very near to Bang Chak BTS station, convenient to travel around though it's not centralized in town. Note that the short walk to BTS is not exactly glamorous, it includes stepping in/ jumping over dirty puddles & cracked narrow sidewalks.

The only downside was that the 'official' apartment address did not have a "soi" to it, which means road/ street and the area where the apartment is located in - Sukhumvit, is huge. There's absolutely no problem getting back to it via BTS but at times when we've had a long day of shopping or clubbing we just want to hop onto a cab & get straight back to it - we find ourselves struggling with the tuk-tuk/ cab driver because there isn't a Soi to tell them when they ask for it. We had to repeat "Bang Chak" BTS station several times before they could figure the area out and even then we had to keep an eye-out for the apartment to get them to stop.

We booked the our 1 bedroom apartment from another site and got a great discount, so it was very worth the money. Balcony, bedroom, kitchenette, inter-linking bathroom, spacious apartment, great service, well-equipped with microwave + washer & utensils, awesome pool & gym facilities - what more could we ask for! This is definitely a place we'll return to.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Peruvia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BPM_BANGKOK, General Manager at Viva Garden Serviced Residence, responded to this review, 3 May 2012
Dear Sir / Madam,

Thank you for letting Viva Garden by Bliston full filled your trip in Thailand with the warmth hospitality. Thanks for sharing feedbacks and experiences regarding your recent stayed with us to fellow travelers on TripAdvisor website.

We are delight to know that you satisfied with our accommodation, in-room amenities, facilities, location, and specially the service standard. We glad you enjoyed your stay in our spacious One Bedroom Executive Suite (90 sqm) and also enjoyed the panorama city view from its wrap-around balcony.

At Viva Garden, you can relax and feel at home while getting all the benefits of a hotel. Our staff are trained to be as helpful as possible and they will always ready to go the extra-mile to serve customer at their best. Guests satisfactions is our reward and your compliment is much appreciated!

Thanks for your recommendation regarding the hotel address card, we’ll note it down and will correct it for the next print. In the meantime, as you may see that the address on our hotel website and social media sites are already mentioned Soi Sukhumvit 60/1. If you prefer to travel via public taxi, we suggested you to use BTS Bang Chak station as a landmark.

All in all, thank you for your review and your firmed thought of returning stay at Viva Garden. We, the staff & management at Viva Garden by Bliston are pleased to welcome you back here at anytime.

Have a Blissful Day!
Viva Garden by Bliston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lahore, Pakistan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2012

We stayed at the Viva Garden for three nights on our honey moon. The hotel offers a myriad of amenities, however, we loved the breakfast the most - excellent choice of freshly made salad. Staff is tremendously friendly, had helped us in various situations (storing our luggage, when we had to leave for 5 days to Samui, to helping us open our safe at odd times). We also got an upgrade to a bigger room on our final. On the whole, viva garden is nicely located close to the BTS Station - not far from shopping, sight seeing etc. Loved it, great experience.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MaazGardezi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guangzhou, China
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 April 2012

We just spent 3 nights in viva garden. We booked 2 studio rooms and they upgraded as executive rooms for free when checked in. The service was great and the rooms were big and pretty. It is quite near paradise night market (one station BTS) and Tesco. I will choose it when I revisit bangkok.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Effie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BPM_BANGKOK, General Manager at Viva Garden Serviced Residence, responded to this review, 2 May 2012
Dear Sir / Madam,

First of all, we would like to thank you for letting Viva Garden by Bliston full filled your trip with the warmth hospitality. It was our pleasure to serve you.

We are appreciated you take the time to share feedbacks and experiences from your stayed with us on TripAdvisor website. We are delight to hear that you enjoyed your stay in our Executive Suite and satisfied with our accommodation and location.

If you have any chances to revisit Bangkok in the future, we would be more than happy to welcome you back to the Viva Garden by Bliston again.

Have a Blissful Day!
Viva Garden by Bliston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 April 2012

We just spent three nights at Viva Garden and we really enjoyed it. We travelled with our 2 year old. We booked the 1 bedroom exec apartment.

Apartment: good size, wrap around balcony with chair and table. The view was spectacular. We even saw fireworks one night. Came equipped with a microwave (handy when traveling with a toddler), a washer/dryer and there's a bathtub in the washroom (good for kids), better than just a stand alone shower. The beds were comfortable and large.

Facilities: Standard gym. Amazing pool! And you can use it until quite a bit late. It's lit at night. There's no deep end which I liked because i'm a crappy swimmer. It's great to watch the sunset in the pool. Also, the design of the hotel is great, it's on the main road, but it's set back about 150 metres, nice lobby and entrance way. There's a great playroom for kids, with slides and a playhouse, my daughter really enjoyed it!

Restaurant: Breakfast was just okay for us because we don't eat pork, but besides that, it's fine, the staff are just excellent throughout the hotel. Only down side, the room service is only until 2pm. They offer another food delivery service and I was quite a bit skeptical, but it turned out okay and the security guard escorted the delivery guy up to our room, so there was no issue with the delivery at all.

Location: It's literally a 1 minute walk to the Sky-train, if I can do it pushing a stroller then I'm sure you can too. You can hop on the train and within 15 minutes you at Siam for some good shopping, the foodcourt there is great as well. Tesco is a 1 minute ride away or a 10-15 minute walk. It's not in the centre of Bangkok, but it's definitely accessible to everything.

We really enjoyed our stay here and will definitely be back.

Tip #1: Bring salt and pepper if you're planning on cooking anything.
Tip #2: If the cab driver asks you "highway?" from the airport, take the highway, we had no idea and said no to the highway option and were stuck in traffic forever

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kaqmaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BPM_BANGKOK, General Manager at Viva Garden Serviced Residence, responded to this review, 26 April 2012
Dear Sir / Madam,

First of all, we would like to thank you very much for selecting Viva Garden by Bliston as your choice of accommodation for your family trip in Bangkok. It was our pleasure to serve both of you and your little girl. We appreciated that you take the time to share feedbacks and tips regarding your recent stayed in our residence.

We are glad to hear that you had a convenient and pleasant stayed in our specious One Bedroom Executive Suite (90 sqm) and satisfied with our accommodation, in-room amenities, facilities, location, and services from our staff.

We delight to know that you enjoyed relaxing in our outdoor pool and your little one also love our playroom. Regarding the hotel room service, we would like to inform you that our room service will start operating from 6 am until 10 pm from 15 May 2012 onward. This would be much more convenient for our guests.

Your though of returning stay at Viva Garden is much appreciated.
We, the management and staff at Viva Garden are look forward to serving you and your family again in the near future.

Have a Blissful Day!
Viva Garden by Bliston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Viva Garden Serviced Residence

Property: Viva Garden Serviced Residence
Address: 1988 Sukhumvit 60/1, Sukhumvit Road | Bangchak , Phrakanong, Bangkok 10260, Thailand
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Bangkok
#25 Family Hotel in Bangkok
#30 Spa Hotel in Bangkok
#39 Luxury Hotel in Bangkok
#90 Business Hotel in Bangkok
Price range (per night): ₹ 3,080 - ₹ 5,840
Hotel Class:4 star — Viva Garden Serviced Residence 4*
Number of rooms: 111
Official Description (provided by the hotel):
Viva Garden Residence is centrally located amid prime location on Sukhumvit road, Bangchak skytrain station (BTS), convention and exhibition centers, and many industrial estates. Viva Garden offers luxurious and exclusive serviced residence perfect for both business travelers and family seeking convenience and comfort of a home-away-from-home. Providing 111 spacious apartments with a choice of studios, one, and two bedrooms, 24 hour front desk and security, CCTV surveillance, daily maid service, a variety of facilities and services, and panoramic view of Chaophraya River. ... more   less 
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Also Known As:
Viva Garden Serviced Residence By Bliston Hotel Bangkok

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