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All reviews khao san road rooftop pool intrepid tour canal view dry hotel grand palace great hotel walking distance halal food air con bars and restaurants long flight breakfast buffet tuk tuk stayed here for nights free shuttle street food
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Reviewed 3 April 2018 via mobile

The hotel is very well located where you have bars, shops and restaurants just outside the hotel door. The staff was very friendly and attentive. The Room very spacious and clean. We didn’t use the pool nor the gym but we were able to take a look and it looked very nice and cozy. The breakfast buffet is big and has everything to offer for a great breakfast. I guess you can’t do anything wrong by booking the nouvo city hotel if you’re staying for 1 or 2 days in Bangkok

Date of stay: March 2018
Trip type: Travelled as a couple
1  Thank Ema_Globetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NouvoCityHotel, Manager at Nouvo City Hotel, responded to this reviewResponded 9 April 2018

Dear Guest,

Our sincerest thank you for the great review of your stay! We are very happy that your stay was memorable and highly appreciate your recommendation. We look forward to welcoming you back again soon.

Sincerely,

Adam Phadungsilp
Resident Manager, DOSM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

Only stayed here for a night after a trip through Vietnam and Cambodia. The hotel is very nice and location is solid - 5 minute walk to Khao San area and close to the temples as well. Rooms are nice and modern and you get the great Thai service. Normally I would stay in Sukhumvit or by the Chao Phraya river but this location was much cooler in the original part of Bangkok.A good selection of breakfast places are on the street and a cool little bar across from the hotel. All in all I definitely recommend and anyone doing an Intrepid trip should feel confident doing a post-night here.

Date of stay: March 2018
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
2  Thank JWalker610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NouvoCityHotel, Manager at Nouvo City Hotel, responded to this reviewResponded 9 April 2018

Dear Guest,

Thank you for the great review of your stay! We are glad to know that you enjoyed the hotel’s very convenient location and services. We look forward to welcoming you back again soon!

Sincerely,

Adam Phadungsilp
Resident Manager, DOSM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

We were a group of six people who stayed at the Nouvo City at the end of our tour. Because we had late flights the following day we wanted to extend the booking for one of our rooms (we were willing to pay for a full extra night) so that we could shower and change before our flight home. However, the jobsworth on reception told us that only two people could use a room and that we would have to pay for three rooms for a full extra night!!! The Nouvo is a nice hotel - shame that their customer service does not match.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Kerry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NouvoCityHotel, Manager at Nouvo City Hotel, responded to this reviewResponded 9 April 2018

Dear Guest,

Thank you for taking the time to share your feedback. We sincerely apologize for not delivering an exceptional experience that our guests have come to expect. Your feedback will be critical in enabling us to make lasting changes to further improve our customer service standards. We hope that you will give us another chance to earn back your trust so that we may do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,

Adam Phadungsilp
Resident Manager, DOSM

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Reviewed 29 March 2018 via mobile

This spot is nice and a decent value. It's in a great location, walking distance to khao San road. But the rooms were not sound proof at all. And that meant people partying and hanging out in the hallways at 1-5am (it's khao san of course) will keep you up. So don't expect to sleep much unless you are a very sound sleeper.

Date of stay: March 2018
Trip type: Travelled solo
1  Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NouvoCityHotel, Manager at Nouvo City Hotel, responded to this reviewResponded 2 April 2018

Dear Guest,

Thank you for the review of our hotel! We are very happy to hear that your stay was enjoyable despite the excessive noise from some of our other over-excited guests; for which we do sincerely apologize. We hope that you will have another opportunity to stay with us again for your next trip!

Sincerely,

Adam Phadungsilp
Resident Manager, DOSM

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Reviewed 28 March 2018 via mobile

Nouvo city hotel in Bangkok is a modern hotel, very clean, good beds, great breakfast and generally good service. The shower/toilet situation is a little weird without a curtain and sometimes the front desk women can be frustrating to deal with, but overall, a good hotel that I would go to again.

Date of stay: March 2018
Trip type: Travelled with family
Thank caged_explorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NouvoCityHotel, Manager at Nouvo City Hotel, responded to this reviewResponded 31 March 2018

Dear Guest,

Thank you for the kind review of your stay! We are glad that you enjoyed your stay despite some minor points which we will look into. We hope to welcome you back again very soon.

Sincerely,

Adam Phadungsilp
Resident Manager, DOSM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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