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“Four Points by Sheraton Bangkok”

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Four Points By Sheraton Bangkok, Sukhumvit 15
Ranked #97 of 858 Hotels in Bangkok
Certificate of Excellence
Singapore, Singapore
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Four Points by Sheraton Bangkok”
Reviewed 27 April 2012

My husband and I have just been back from our holiday in Bangkok. The hotel is in a superb location in Sukhumvit as it is very near the Skytrain and the Metro Underground stations. It is very easy to go around Bangkok using these two forms of travel. The hotel is only about 100 metres from the main road of Sukhumvit and is conveniently located for shopping. Generally the hotel is very clean and front desk staff speak good English. If you would like to have breakfast at the hotel, do go for their package price as it costs 650 Baht per person for the breakfast if it is not included in the room rate. However, it is fairly easy to find places to eat around the hotel if breakfast is not included.

Overall, a pleasant stay at the Four Points. The staff are competent and able to offer good advice. The level of cleanliness is extremely good. We will strongly recommend this hotel to other travellers. Being a Starwood Preferred Guest has given us preference for early check-in. A big thank you to everyone at the Four Points and keep up the good work.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YimWC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 9 May 2012
Hi YimWC,

Thank you for choosing to stay with Four Points, we are delighted to hear that you had an enjoyable experience during your visit to Bangkok. Thank you for taking the time to post your review on Trip Advisor, we sincerely appreciate your recommendations to future travellers to Four Points.

Thank you again and we look forward to welcoming you and your husband back again soon.

Travel safe,

Janine Watton
Director of Sales and Marketing
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (315)
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English first
Chicago
1 review
Reviewed 27 April 2012

This was my first trip to South East Asia and the trip was made very comfortable by the staff at the Four Points Sheraton. I found them to be helpful in every phase of my visit whether it was directing me to the best shopping areas or informing where the hot clubs were. This staff was on the ball.
I cannot say enough about the persoanl touch by the General Manager Janet McNabb this women did not go one day without sitting with us talking about the city and also telling us where to go and how to navigate the city. I so enjoyed my stay in Bangkok and I do not think my visit would have been as fruitful if I would have stayed anywhere else besides the Four Points Sheraton!!! I highly recommend it to anyone traveling to Bangkok.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 260Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 8 May 2012
Hi 260Traveler,

It was wonderful to read your review on our hotel and it is great we were able to deliver such a great "first experience" to South East Asia for you, it is great we will be forever part of your great memories from Thailand.

Thank you for your lovely review and I will be sure to pass your comments on to Janet.

We do hope to be able to welcome you back again soon.

Safe and fun travels,

Janine Watton
Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi
Level Contributor
77 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 26 April 2012

Stayed here in February 2011. Great price and a great hotel. They have a lovely pool on the rooftop. The rooms are very nice and clean. The breakfast is very good and the staff was very helpful. There was free wifi in the lobby and the restaurant. Since the place had opened up a few months back, they were still running promotions and we got vouchers for quite a few things. The bras quite nice and the food is excellent. Ate at the rooftop restaurant a few times at night. Lovely experience.
Small niggles - the floor slope in the shower area is a little off so the water tends to run out and the walls of the rooms are a little thin.

That said....the hotels great....locations very good...walking distance to the BTS station and lots of money changers close by.

Keep it up!

  • Stayed May 2011, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank US75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 8 May 2012
Hi ujj,

Thank you so much for choosing to stay at Four Points in February when you were travelling to Bangkok, we are delighted to hear that you had a great stay. We sincerely thank you for putting your comments and recommendation on to Trip Advisor and we hope to see you back again soon.

Travel Safe

Janine Watton
Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 26 April 2012 via mobile

I am fond of this hotel, which often cannot be said of many very fine 5 star hotels in which I stay as a regular business traveller. The hotel is modern and attractive and very conveniently located. The staff are friendly and very efficient and and are always willing to assist with any inquiry or request. Four Points by Sheraton, Sukhumvit ticks all the boxes in terms of facilities, hospitality, service, comfort, convenience and relaxation. I always find it a pleasant and enjoyable experience. The standards are high and are consistently maintained. I congratulate the switched-on management team.

Stayed April 2012
Helpful?
Thank briancarmody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 8 May 2012
Hi Briancarmody,

Thank you so very much taking the time to write a review on Trip Advisor for Four Points, we greatly appreciate this. We are very happy to hear that you are so find of our property and the staff here, I will be sure to pass your great comments on to the team.

Thank you again and we look forward to seeing you back again soon.

Safe Travels,

Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 25 April 2012

It ain't a Sheraton and yes there is a reason why the exterior is still being shown as an architect impression. The lobby is minimalist or was that just cheap? The "eatery"is just that. The "amBar" and pool had been rented out for the evening to a third party. We ended up eating complimentary potato salad from a bar stool in the Beervault. And no that reservation we made as an SPG 4 months ago could not be found: choose between a room without a double bed or one without a bath. Thank you. And so sorry no room enhancement. We'renovating and the room will be noisy

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Crystalperido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 27 April 2012
Hi Crystalperido,

We were terribly sorry to hear of your recent experience at Four Points Bangkok especially with regard to your reservation not being located on check-in, we have passed this feedback on to our Reservations and Front Office manager to review their process to ensure this does not happen again. With the hotel decor, yes we are not in the "Traditional" Sheraton style, Four Points brand is a much more simple and uncomplicated style hence the lobby is not opulant with chandaliers, sweeping staircases and a lobby lounge like a traditional Sheraton would generally be.

We would also like to apologise for any inconvenience our recent renovation caused, as we were installing a marquee on one of our rooftops, we closed one wing to ensure guests were not impacted by any noise.

Thank you again for writing a review, please rest assured we will follow-up your feedback with all the appropriate departments.

Travel safe

Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points By Sheraton Bangkok, Sukhumvit 15

Property: Four Points By Sheraton Bangkok, Sukhumvit 15
Address: 4 Sukhumvit 15, Sukhumvit Road | Klongtoey-Nua, Wattana, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#53 Family Hotel in Bangkok
#60 Business Hotel in Bangkok
#81 Romantic Hotel in Bangkok
#87 Luxury Hotel in Bangkok
Price range (per night): ₹ 5,620 - ₹ 20,090
Hotel Class:4 star — Four Points By Sheraton Bangkok, Sukhumvit 15 4*
Number of rooms: 268
Official Description (provided by the hotel):
Conveniently located next to the BTS Asok Skytrain and Sukhumvit Metro Station within 5 min walking distance, the Four Points by Sheraton Bangkok provides comfy and affordable rooms and suites, enhanced with various restaurants and bars, swimming pool, gym and complimentary set of four star plus amenities. ... more   less 
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Also Known As:
4 Points By Sheraton Bangkok, Sukhumvit 15
Four Points By Sheraton Bangkok, Sukhumvit 15 Hotel Bangkok

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