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“Charm now reduced to rudeness and inefficiency”
Review of Boss Suites

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Boss Suites
Ranked #703 of 863 Hotels in Bangkok
Ireland
Level 3 Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Charm now reduced to rudeness and inefficiency”
Reviewed 22 April 2012

Sorely disappointed - my favourite Hotel in Bangkok for the last 2 years for value and friendliness now reduced to 2 stars for inefficiency and downright rudeness of sfatt - never again !

Stayed 4 days in Apr 12. Check in fine but wanted to charge me more for breakfast which i had to point out was included.

Smoking room as requested with huge mould patch beside the door on entering. Furniture beginning to look tired and worn. Burn marks on curtains that would not close properly.Bell boy literally put my bag on the floor and walked off - wow what a start. Only 1 locker in the room, toiletries provided. Lots of channels on the TV but only about 6 in english - reception very poor on most channels.

I love the location and extended my stay from 2 to 4 days - couldn't be bothered moving and get called at 11am on both mornings to see if i'm checking out - obviously no record of any of my requests and the chap who took my additional room order was obviously not interested in my business - not even a "hello, please, thankyou" etc - I had to ask him if he had taken the order - wow where do they get these people from. No breakfast voucher provided but then charged on check out - thanks very much !

Gym is very poor - used it for the first time, Machines old, cheap and very few - fine for children but not enough adult weights.

Cleaners fine for 2 days then only left half the towels and half the cleaning - even after i left a tip every day - thanks very much. No hand towels after day 1 - they were very old and worn out anyway.

Ask a bell boy for the Tuk tuk and he literally (on a few occasions) just looked out the window to see if it was there and grunted - wow thanks - I'll walk ! Complete nonchalance - couldn't care less and I was the only one there.

Laundry - wow the last straw - these girls are the epitomy of complete ignorance, rudeness and are a disgrace to the Hotel. Used them twice - the price is twice the local cost - I was there when the local arrived in with the original bill on the laundry - they just double the price which is fine with me but the way they deal with the customers is actually shocking - I though the first one was just a fluke - the 2nd time literally was shocking - for this reason alone I would never set foot in this Hotel again - no way I'm paying people like that their wages. Ironically they still expect a tip.

6 vists to this Hotel and I can't put up with the way its gone downhill - its the little things that can make a place special and it costs nothing to be pleasant and friendly in the "Land of smiles" what a joke in this place.

On the positive side - the rooms are spacious. Nice clean bed linen on nice bed. Internet works well, Joiner friendly. fast room service (don't try the pizza or chicken tenders!!) and I like the location.

Shame that I won't be back - ever !

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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4 Thank Iluvpattaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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509 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
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English first
Montreal, Canada
Level 4 Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 April 2012

The hotel is ok. The bathroom needs a LOT of work. The shower works in a funny way, the bathroom gets all wet and the door locks by itself. The room is good though. It is a bit far from main attractions.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elaine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mumbai
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 April 2012

located inside soi 4 , close to nana entertainment plaza and sukhumvit station.The hotel is off soi 4 in the lane of woraburi restaurant hotel. the hotel does not have any great view but its an excellent option as it offer a lot more than expected.The enclosed swimming pool is an added advantage for the travelers seeking a break from the scorching bangkok weather.The restaurant offers a wide variety of dishes mostly thai and the quality of service and food is just excellent and prompt.The hotel provides a free tuk tuk services for drop to nana plaza or the main road.
highly recommended ......................

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jaggs76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pattaya, Thailand
Level 6 Contributor
146 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 30 March 2012

They have recently remodeled many of the rooms. And they are nice. A bit hard to find, but not that bad.

Breakfast was very good. Nice setting. Plenty to eat. If you are looking for a place near Nana, this is a good choice.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank craigt3365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 March 2012

verry well priced, rooms arent the flashest but more than adequate for the price you are paying, staff very competent, the suite i am in is not as big as at omni towers, but its nearly 30% cheaper. i will stay here again

Room Tip: suites have a semi baclomney
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dalhand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Boss Suites

Property: Boss Suites
Address: 40,42 Sukhumvit Soi 4 (Nana Tai), Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#267 Luxury Hotel in Bangkok
Price range (per night): ₹ 2,515 - ₹ 5,029
Hotel Class:4 star — Boss Suites 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Boss Hotel Bangkok

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