Sorely disappointed - my favourite Hotel in Bangkok for the last 2 years for value and friendliness now reduced to 2 stars for inefficiency and downright rudeness of sfatt - never again !
Stayed 4 days in Apr 12. Check in fine but wanted to charge me more for breakfast which i had to point out was included.
Smoking room as requested with huge mould patch beside the door on entering. Furniture beginning to look tired and worn. Burn marks on curtains that would not close properly.Bell boy literally put my bag on the floor and walked off - wow what a start. Only 1 locker in the room, toiletries provided. Lots of channels on the TV but only about 6 in english - reception very poor on most channels.
I love the location and extended my stay from 2 to 4 days - couldn't be bothered moving and get called at 11am on both mornings to see if i'm checking out - obviously no record of any of my requests and the chap who took my additional room order was obviously not interested in my business - not even a "hello, please, thankyou" etc - I had to ask him if he had taken the order - wow where do they get these people from. No breakfast voucher provided but then charged on check out - thanks very much !
Gym is very poor - used it for the first time, Machines old, cheap and very few - fine for children but not enough adult weights.
Cleaners fine for 2 days then only left half the towels and half the cleaning - even after i left a tip every day - thanks very much. No hand towels after day 1 - they were very old and worn out anyway.
Ask a bell boy for the Tuk tuk and he literally (on a few occasions) just looked out the window to see if it was there and grunted - wow thanks - I'll walk ! Complete nonchalance - couldn't care less and I was the only one there.
Laundry - wow the last straw - these girls are the epitomy of complete ignorance, rudeness and are a disgrace to the Hotel. Used them twice - the price is twice the local cost - I was there when the local arrived in with the original bill on the laundry - they just double the price which is fine with me but the way they deal with the customers is actually shocking - I though the first one was just a fluke - the 2nd time literally was shocking - for this reason alone I would never set foot in this Hotel again - no way I'm paying people like that their wages. Ironically they still expect a tip.
6 vists to this Hotel and I can't put up with the way its gone downhill - its the little things that can make a place special and it costs nothing to be pleasant and friendly in the "Land of smiles" what a joke in this place.
On the positive side - the rooms are spacious. Nice clean bed linen on nice bed. Internet works well, Joiner friendly. fast room service (don't try the pizza or chicken tenders!!) and I like the location.
Shame that I won't be back - ever !
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- Also Known As:
- Boss Hotel Bangkok