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“Never go back again”

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The Heritage Hotel Sathorn
Ranked #756 of 858 Hotels in Bangkok
A TripAdvisor Member
“Never go back again”
Reviewed 15 February 2011

In the website, this hotel said they will provide 24 hours tuk tuk service to the train station. But it only works when one particular staff is working. His shift is 2200 to 0800. That means no tuk tuk service during the day. Who is going to do shopping in that period of time?
The road from hotel to BTS is very dirty and lots of rubbish bins aside. It smells terrible especially after rain.
The room is very old and the bed is very hard. It gives me and my boyfriend back pain after the first night of stay.
I will never go back again.

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Blackpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 December 2010

I booked this hotel for two nights at the beginning of my trip, at the time I paid 1050 baht per night including breakfast, which wasn't fantastic but it did the job.

The taxi driver had a little trouble finding the place but with it being at the end of a soi it is a little hidden, but no more than a 2 minute walk to Sathorn road and another minute away from the Surasak Skytrain station (Or a free Tuk Tuk if you like), which gives fast, cheap transport to all the places you'll want to visit.

The hotel was clean and the staff were friendly, we got a great recommendation for the Blue Dragon resteraunt for a birthday meal which was only a few minutes away and was actually an extremely impressive (and expensive!) place. They were more than happy to help when I needed to know where something was or how much I should expect to pay to get there. No problems with service and breakfast was delivered to the room at a time to suit.

The room was large and had all the facilities you could want, a balcony (Although with a view of a building wall and a backstreet), and a nice enough bathroom. The styling was nice but the quality was a bit lacking, you can tell that they have not broke the bank when they decorated. Cleaned daily and nothing went missing.

For the price it was fantastic and I could have done alot worse, I don't really thing this hotel deserves to be ranked as low as it is at the moment, but it's definately not going to be in the top 100 either. I'd reccomend it so long as you're not looking for luxury or a view.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MichaelKTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 November 2010

At last day of our stay we have got our money stolen from carbon trank with coded loker.
It was done quiet professionally.

Inspite of the video camera under the door of our room a thief didn't be registrated.
Actually nobody of hotel staff didn't look surprised or scandalized.

We went to Police, fill all documents, but it was quiet formally. And they did nothing.

So I don't recommend you to stay at this hotel to avoid a risk.

  • Stayed October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tatianata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bangkok hotels

Dubai, United Arab Emirates
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 June 2010

this was our first trip to Bangkok, and my (new) husband and i were quite excited. we booked Heritage Sathorn because of the amazing pics of the hotel at their website, and we availed of their Easy Package which was $85 3D/2N and the inclusions were one way airport transfer, american breakfasts for 2 days, and UNLIMITED access to the fitness centre and sauna and jacuzzi.. to be honest that jacuzzi/sauna thing was the main selling point for me coz i was really looking forward to just relaxing on this short holiday.

when we got there, the driver Teph was waiting and everythign was smooth. the hotel was SO FAR though! but we thought hey as long as it's accessible to the transportation links (skytrain, MRT) it will be fine. but guess what?? the hotel is right in the heart of residential units with lots of tiny streets which we never got around to being familiar with. hence we felt a little trapped and we had to rely on the hotel Tuk=tuk (free) service whenever my husband and i needed to go out. Totally NOT what we would have wanted :( we thought we could stay in a hotel where when you go out the dining spots were just right there. we tried the directions given by another Trip Advisor reviewer but couldn't get it that we had to go back to the hotel to ask for tuk-tuk :(

the rooms looked a lot like our rooms back home in the Philippines, nothing special and TOTALLY not the same as the ones on their website. i wanted to check out right then and there! my husband stopped me saying we only had 3 days and it would just be a waste of time and effort.

there was no Room Service! no hair dryer inside the rooms, no Tooth Paste we had to buy our own! also it was my fault too i guess but there was no restaurant in the hotel. the worst thing was that their jacuzzi/sauna was SOOOOOOOO DIRTY!!!!!!!!!!!!!!! i didn't use it anymore! even the receptionist said it was dirty and better not to use it :( there were feet-like tracks on the jacuzzi floor it was so disgusting! and the fitness center?? just a couple of equipments nothing more, with tons of clothes hanging around for drying.. i tried to get some discounts since i did not get to use the jacuzzi anyway but they said it was not possible.

as kind as the receptionist was (they did serve our breakfast at 630 am despite the normal hours of 7am due to our very early flight back home), he was not very good at English that it was quite frustrating. :( it would really have helped if their staff could speak and understand English better.

it was good that their wifi internet was quite fast and free though.

i really really DO NOT recommend staying at this hotel.. i felt cheated for the $85, we could have gotten cheaper rates at hotels which were right at the city center.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank twisted_bratinella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holland
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 June 2010

Good price value hotel. Nothing special but ok. Rooms are very big but a little bit old. Rooms have great view over bangkok.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frankthailand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Heritage Hotel Sathorn

Property: The Heritage Hotel Sathorn
Address: 36 Soi Sathorn 13 Yannawa Sathorn, Bangkok 10120, Thailand (Formerly CK House)
Region: Thailand > Bangkok > Sathorn
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #756 of 858 Hotels in Bangkok
Price range (per night): ₹ 1,228 - ₹ 2,521
Hotel Class:3 star — The Heritage Hotel Sathorn 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
The Heritage Hotels Sathorn Hotel Bangkok

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