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“4 stars, NO WAY!!!”

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The Heritage Baan Silom Hotel
Ranked #688 of 858 Hotels in Bangkok
Rovaniemi, Finland
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“4 stars, NO WAY!!!”
Reviewed 30 January 2012

We visited this hotel early january 2012 for about a week. Its on a good place and pretty much everything you need is small distance away. Even the skytrain is only around 10min walk away. However the hotel itself has tons of problems. 3 floors, no elevator! With big luggage that was horrible! The rooms themselves could really use some tune up. They look fine in pictures but in reality there is plenty of renovation to be done. Also the walls are paper!!! You can hear everything from other rooms. Other than that the hotel is quite silent. Also tv has 2 WORKING CHANNELS! Only one of them in english. Shower wasnt working properly in our room either and the worst thing was the bed... If you can even call it a bed... IT WAS HARD AS A ROCK! Seriously, sleeping on the floor would have felt the same.

Pros
- Good location
- Cheap

Cons
- Bed ¤%&/()=?/() !
- Only 2 tv channels
- No privacy due to walls being paper
- Shower broken
- No elevator/pool/room service
- Air condition working only when you are in the room, otherwise it shuts down and makes the room a sauna.

Room Tip: If you live in top 3rd floor and it rains it the noise is makes is horrible! At least 120 desibels...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Juha-Matti R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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291 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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  • Thai first
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English first
Bangkok, Thailand
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 October 2011

Room design is pretty as well as wifi. Breakfast is boring. It seems like no professional or standard service. Anyway this hotel is situated in art centre area where you can find interesting restaurants and spas and also saxophone's workshop sound all day.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jiran K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 October 2011

This busy hotel appeals to Asian visitors and very few europeans, staffs are helpful, rooms are clean but very limited facilities and partially furnished, internet connectivity is poor though it works sometimes. breakfast was uninspiring, catering mostly Thai taste only. Not much food choice for other visitors. The roof top pool looks interesting but we never used. This hotel may be a good choice for a trasit passengers to have one night sleep.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tasmania
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 8 October 2011

We stayed at the "Hotel Heritage Baan Silom" for 5 nights in July this year, and, for the price, we found it to be unbelievable value.The cost was so very inexpensive, I said "if it's not to our expectation, we will check out and go else where & forfeit the rest of the booking," but we were pleasantly surprised.
We were assisted up the stairs with our luggage, without even having to ask. The room was spacious, with a balcony overlooking a green square (art exhibition in the evenings)
We didn't make a booking to include breakfast, plenty of food outlets on the streets to choose from.
Staff, on the whole, were pleasant, but we did have some problem to get a taxi. We found it easier to go on to the street to get one, may be it was cheaper any way!
The room was very clean, the house staff cheerful, and toiletries replaced every day. We could get a good internet connection at the times we needed.
Overall, a very convenient, quite location to do any tours, shopping and to go for a drink and food.
The next time we go to Bangkok, we will certainly stay at the Heritage Baan Silom, Quiet, convenient, clean, comfortable, cheerful staff, competitive rates, basically all the c's.

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank patriciaTasmania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 September 2011

The Heritage Baan Silom
I have just got back from a 17 night stay at The Heritage Baan, on Silom Road, Bangkok and I must say it was an absolute delight. After reading several reviews I wasn’t expecting much, but what I got was a totally different experience than some other reviewers – I don’t know if the hotel had taken heed of previous reviews and upped their game, but whatever it was, I wouldn’t hesitate to recommend this hotel to friend and family.

I think 17 nights, gives me a good insight to the hotel, surrounds and a bit of Bangkok so here goes;-

The hotel itself is part of a larger complex with some very nice boutique shops, art galleries and restaurants, (a wee bit more expensive than others down Silom Road) there is also a Starbucks and across the road there is a Tesco’s grocery store. The hotel is on the Silom Road, and is set back far enough not to hear the traffic. Other hotels within a 4 minute walk on the same street inclued Novotel, Holiday Inn and The Lebua State Tower. You are about a ten minute walk to the nearest Sky Train station (Surasak Station), and about a 20 minute walk to the water taxis for the river (Sathorn – Central Pier). Both these are excellent ways of getting around the city, however personally I found walking to be the best way as the traffic in Bangkok is notorious for traffic jams and you could be stuck in the back of cab for a long time! Whilst walking around I didn’t feel worried or intimidated at all as most Thai people are very friendly indeed. You will get asked a lot if you want a taxi or a Tuk Tuk, but just be polite and say no if you don’t want one. Also be warned, there is a lot of begging, which is heart breaking to say the least, but unlike western countries these beggars are normally disabled, deformed or old and have no choice! (even these people are polite and do not hassle you if you say no).

The hotel itself could do with a lick of paint and new flooring in certains places, but nothing was so far gone it would affect the overall look and feel of the building. The reception was very nice, and well air conditioned. All the staff I met throughout my stay were very polite and very helpful, most spoke English very well (better than I could speak Thai). Even the ones talking between themselves or playing on the computer as previous reviewers mentioned were polite and would instantly talk to me if approached not a single soul was rude, very much the oposite actually! There is a free computer bay for guests, but this is really slow and awkward and not worth using. There is a place to keep your luggage (free) should you arrive early or want to leave it there if you have a late flight. There is also a electronic scale there – helps to avoid excess luggage charges. There are no lifts in this hotel, so it really isn’t suited to disabled or elderly people I am sorry say, there is however a bell boy to help with luggage, so don’t worry about carrying your luggage up and down the stairs. There isn’t much for kids at this hotel, (which is a huge bonus for me, makes for a much more pleasant atmosphere and stay!). A previous reviewer referred to a swimming pool, I have no idea which hotel he/she stayed in, but the Heritage Baan does not have a pool what so ever and never has!

The room itself was very clean, very spacious and airy (white walls, net curtains and blackout curtains). I was on the top floor, facing the rear of the building (Level 3). It had great high ceiling with a multi speed fan, and it also had a air-conditioning unit – both essential in Thailand! The big TV was nice, but not many channels – I had my IPad with me and now that the hotel as WiFi in all their rooms, I didn’t actually turn the TV on after the first go. The free WiFi in the rooms, was a real bonus, as I had read it was just in reception – the signal strength was really good throughout my whole stay too. A fridge/kettle/safe were all in the room too, along with a mini bar (bit expensive in comparison to shops just across the road). Coat hangers are there in a decent size wardrobe. There is a writing desk and a plenty of draws for your stuff. There was plenty of electric sockets throughout the room (for two pin plugs).

The bathroom was large enough, they provide fresh towels and toiletries everyday. A weird quirk of this hotel is they have clear full length windows between the shower and the bedroom, very weird – there is a shower curtain though which covers it.

Housekeeping was excellent, they came in every day and changed the sheets every day too. My room was spotless every time I came back from a day out. Once again the housekeeping staff were all super polite and helpful.

I didn’t try breakfast or the restaurants in there, so I cannot comment. They do have room service, however this is day time only.

All in all I had would recommend this hotel, for single travellers, or couples. And it is very central for most if not all or your needs.

Here is a couple of tips that might save you some pennies and help you not fall foul in your first days in Bangkok –
1. Taxis – Always get them to put the meter on, you will find it much cheaper than negotiating. Walk up the road from tourist traps and hail a taxi, they are more likely just to put the meter on without saying a word. Never believe them when they say 300 Bahts, most journeys I took were always less than a 100 Bahts – meter starts at 35 Bahts (70p)

2. Tuk Tuk’s – These are great fun. But don’t let them take you for a ride – if they offer you a trip for 20 Baht for an hours ride to sites, politely say no and walk away, as they will just take you to shops where they get commission from the owners. Also don’t believe them if they tell you the place you want to go is closed, but they just happen to know somewhere open that is better! The most you should pay is 100 Baht (£2) for a decent distance.

3. Tips – don’t be tempted to go mad, if there is a service charge on the bill don’t bother. (unless the service is fantastic).

4. Sky Train - buy a top up travel card for your stay as it works out cheaper and saves tons of time. Use this service all day long, it finishes about 11pm though.

5. River taxi - Tour boats are about 30 Bahts, whilst the local taxi boats are 15 Bahts (difference being, one has a guide pointing out things, the other is just basic travel – both excellent). Finishes around 8pm.

6. Laundry – go down Silom road and you will find a couple of laundry places that will do a fantastic job with your washing and ironing for pennies. The hotel is very expensive in comparison. E.g. T-Shirt in hotel 90 Bahts, in Laundry 15 Bahts – you do the math! for £6 i got all my cloths done the day before I left, so everything was folded ready for my suitcase – bonus!

7.Tours – go to one of the many tour operators down Silom Road for better prices than the hotel, and negotiate, as some of them do compete. Be warned most of the tours include a really early start and most of the time is spent in traffic jams. (Avoid anything to do with Gems, you will be bored out of your tree and feel as though you are been conned left right and centre. If you are visiting temples or the Kings Palace, wear long trousers or at least take a pair with you).

8.Bangkok – I was very surprised to find out it wasn’t as 24/7 as people make out, most of the stores were closed by 10pm and didn’t open until 10am the next day. Load of bars close about midnight too which I found a bit disappointing. Saying that, you will still find plenty to do, the markets are wonderful.

9. Markets - Patpong Market on Silom road, 15 minutes walk from hotel, great laugh, however is on the same street as all the sex bars. Chatuchak Weekend Market is a must - it is HUGE, and bargains galore. (Take Sky Train). MBK, Hugh shopping centre with every bargain possible all in an air conditioned enviroment - loads of bargains. (take Sky Tain).

10. DON'T GET ANGRY. - There is no point, Thai people do not see the world the same as westerners, and they would rather walk away from an angry person, thinking you're a fool and unworthy than engage in conversation. Be firm but polite, and you will sail through!. (that's my own personal opinion).

You will have a brilliant time. The only down side to my whole holiday, was Charles De Gaule airport (what a disaster that place is) a whole other review.

Room Tip: Back of Hotel top floor. (no balcony or view, but very quiet). Introduce yourself to housekeeping...
See more room tips
  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kittmikes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Heritage Baan Silom Hotel

Property: The Heritage Baan Silom Hotel
Address: 659 Silom 19, Silom Rd, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #688 of 858 Hotels in Bangkok
Price range (per night): ₹ 3,037 - ₹ 3,942
Hotel Class:3 star — The Heritage Baan Silom Hotel 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
The Heritage Baan Silom Hotel Bangkok
Heritage Baan Silom Bangkok

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