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Reviewed 3 May 2012

We would not say the rooms are luxurious but the hotel and grounds are. The room was very nice, however. The buffet breakfast was fabulous as was dinner at their Italian restaurant. This hotel was a great value for the money.The location was quiet and away from the cacophony of the city. We would highly recommend it.

  • Stayed: April 2012, travelled as a couple
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Thank Valerie043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SPradhan, Front Office Manager at Crowne Plaza Kathmandu-Soaltee, responded to this reviewResponded 7 May 2012

Dear Valerie043,

Greetings from Crowne Plaza Kathmandu - Soaltee!

Thank you for your nice review of our hotel. We were pleased to know that you enjoyed your breakfast at our brand new Coffee Shop " Garden Terrace" and dinner at Italian restaurant "Alfresco".
It has always been our utmost focus to provide our guests with personalized service that meets high standards of hospitality and it is motivation from discerning guests such as you which encourages us to give our best.

We thank you for your recommendation and support and look forward to the pleasure of welcoming you back to Crowne Plaza Kathmandu - Soaltee.
Warm Regards,
Sachin Pradhan
Front Office Manager

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Reviewed 30 April 2012

This was my 3rd visit to Soaltee. The last one was over 15 years back when it used to be managed by the Oberoi Group. The property bought back a lot of fond memories.

Rooms: newly renovated rooms were nice with new LCD TVs. Although it was a mountain view room, the pollution in Kathmandu barely lets you see the view. Plus I must admit the windows do need a bit of cleaning (some other review also pointed that out)

Food: Awesome food at the Indian restaurant kakori. The Italian is also good. We didnot get the chance to try out the Chinese restaurant. Breakfast was nice too although the way the buffet spread was arranged it was a bit confusing. Food was expensive though

Casion: They shut the casino long back

Spa: No spa in the hotel. Was a major drawback

The hotel earlier used to be in the out skirts of the City and now the City has grown all around it. I would recommend this place for anyone visiting Kathmandu.

  • Stayed: April 2012, travelled with friends
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Thank Deb m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SPradhan, Front Office Manager at Crowne Plaza Kathmandu-Soaltee, responded to this reviewResponded 3 May 2012

Dear ticklu64

Greetings from Crowne Plaza Kathmandu - Soaltee!

Thank you very much for sharing your experiences at Crowne Plaza Kathmandu – Soaltee on Tripadvisor.
We were pleased to know that you enjoyed at our Indian restaurant "Kakori" and Italian restaurant "Alfresco" and your room.
Your observation on window has been noted and are addressing the same .Kindly do not consider this as a reflection of our normal standards .
We look forward to welcoming you back to experience the warmth and indigenous Nepalese hospitality at Crowne Plaza Kathmandu – Soaltee.

Warm Regards,
Sachin Pradhan
Front Office Manager

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Reviewed 20 April 2012

classic old style hotel,calm & beautiful,restaurans is renovated.
friendly staff (Prakash,binoth from reception & mahesh from bar).
kakaori indian restaurant ok,romm svc good,club lounge good.
hotel is cool old architect,you can also have a view of syumbunath ( monkey temple) from the back facing room.Thamel the main city is 10 min drive without traffic and with traffic 20min plus depends,

Room Tip: hotel is cool,but a bit far from airport..
  • Stayed: February 2012, travelled on business
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Thank cukoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SPradhan, Front Office Manager at Crowne Plaza Kathmandu-Soaltee, responded to this reviewResponded 22 April 2012

Dear Cukoo,

Greetings from Crowne Plaza Kathmandu - Soaltee!

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services.We are happy to note that the services rendered by team were to your satisfaction.
We look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Warm Regards,
Sachin Pradhan
Front Office Manager.

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Reviewed 17 April 2012

Stayed twice in this hotel, once as soon as we reached Nepal and second after we toured all over Nepal on our honeymoon. First time our room was on the ground floor, facing the garden and near the pool, absolutely fantastic. We stayed here for 2 nights, enjoyed the swimming pool, bar and food. Even though the hotel was full, the staff managed well and service was good.
The second time we were upgraded to a suite which was on the other side of the garden. Even though the room was bigger, we preferred the ground floor, more traditional style room.
Would definitely visit again and stay here. Loved the whole Nepal experience.

Room Tip: Ground floor, near the pool facing the garden
  • Stayed: August 2011, travelled as a couple
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1  Thank Rave_AFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SPradhan, Front Office Manager at Crowne Plaza Kathmandu-Soaltee, responded to this reviewResponded 22 April 2012

Dear Ravi T

Greetings from Crowne Plaza Kathmandu - Soaltee!

Thank you very much for your feedback, and taking your valuable time to write your thoughts on your stay. We are very happy and proud that your stay was a pleasant one, and it makes us work harder to ensure continued appreciation of this nature from all our valued guests.

The team at the hotel looks forward to having you back with us and assure you of another great stay and dining experience.

Warm Regards,
Sachin Pradhan
Front Office Manager.

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Reviewed 13 April 2012

Stayed in this hotel for 05 days for a residential conference. They have the best conference venues in Kathmandu. The rooms are good and the buffet spread at the restaurant is good. The staff at the banquets are very slow and the service standards are very very low. I was lod the destination works that way. The new block is better than the old block.

  • Stayed: March 2012, travelled on business
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1  Thank 7,947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SPradhan, Front Office Manager at Crowne Plaza Kathmandu-Soaltee, responded to this reviewResponded 15 April 2012

Dear 7947,
Greetings from Crowne Plaza Kathmandu - Soaltee!

Thanks so much, we are truly grateful for the kind praise that you have showered on our infrastructure and your dining experience at our restaurant.
The tagline of Crowne Plaza as a brand is 'A Place To Meet' and conferences are events that we always focus on.
Your observation on banquet services has been noted and we are addressing the same.This is our commitment to ensure that you see the difference on your next visit and would request you to treat this as an isolated incident, not representative of the high standards that we are known for.
Please do book us for similar needs in future; we would love more opportunities of doing our best for you.

Warm regards,
Sachin Pradhan

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