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All reviews clock tower fell sick lady manager hotel is located comfortable stay wonderful hospitality well maintained and clean green tea market place the heart of the city front office staff bed sheets food quality wooden flooring indian bread corner room in house restaurant
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Reviewed 10 November 2018

• We were dropped at Hotel Gakyl . This is a horrible hotel, I would rate it to be 2 star hotel. MakeMyTrip randomly selected people from the lot of Deluxe package and decided us to place us at Gakyl hotel. The floors were torn, Wifi Speed was horrible – almost non-working, the hotel did not have centralized heater, bathroom was stinking, the sheets were dirty, they did not provide us with body wash, the rooms were very small and congested, lights were gloomy. Everything looked cheap and old wooden carved material stuff. After 10pm no room service available also there were only 2 sockets available at weird locations and not next to the bed so my mom had to charge her phone in side the bathroom socket. Over all it was a trash hotel.

Date of stay: November 2018
Thank arneetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGManager, Manager at Gakyil, responded to this reviewResponded 4 weeks ago

Dear arneetravel,

We are sorry to hear about your not so positive stay with us, we are looking into the matters described and assure you they would not happen again.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2018 via mobile

I am writing this review sitting in my room at Hotel Gakyl. I had booked 2 rooms for us in this hotel on 2 different set of dates but as my daughter fell sick, I had to continue my stay in Thimphu. The hotel helped in every aspect to change the dates by following up with the online travel portal and kept on checking if my daughter is doing well. They offered to take her to hospital and kept checking what she would like to have, and insisted on offering dishes that she would like as complimentary. Such gestures are hard to find and possibly defines on how good hospitality could be!

Good that I made my booking here :-)

Date of stay: November 2018
Trip type: Travelled with family
Thank Rahul_TA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGManager, Manager at Gakyil, responded to this reviewResponded 4 weeks ago

Dear Rahul_TA,

Thank you for your review of Gakyil, we were happy to be your choice in Thimphu. We hope your daughter is better and we hope you visit Bhutan and Gakyil again soon.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2018

This hotel is located just near the clock tower, very centrally located. The hotel is clean and nice but the service specially of the house keeping and restaurant is quite poor. The towels are always not that clean and the restaurant is also very slow in service.
Although the staffs are friendly and always trying their best the management should look into the problem and sort it out.

Date of stay: September 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank fromthehimalayas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGManager, Manager at Gakyil, responded to this reviewResponded 4 weeks ago

Dear fromthehimalayas,

Thank you for your review of Gakyil, we were happy to be your choice in Thimphu. We hope you visit Bhutan and Gakyil again soon.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2018 via mobile

Amazing place. Beautiful naturally environment. Place to live forever. Good hospitality. Price in range. Wishes visiting their again. Hoping something new to see
Food was delious. And transportation are costly. Although it was a nice journey

Date of stay: December 2017
Trip type: Travelled solo
Thank 685ramzank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGManager, Manager at Gakyil, responded to this reviewResponded 20 October 2018

Dear Ramzan K,

Thank you for your review of Gakyil, we were happy to be your choice in Thimphu and hope you visit Bhutan and Gakyil again soon. Regards

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Reviewed 24 September 2018

Room was very clean and toilet too. We were in the room no.4.They were so prepared , as they know what we need now . Everything was perfect. Food quality was un matched and the taste doubled due to their affection and hospitality.Their chef is from Bangladesh, but cooks Indian food very tasty.If you are staying somewhere else , even then try once in their restaurant. We are vegetarian, but others who are fond of Non veg, also repeatedly praised the quality and taste of the food.

Room tip: Very comfortable rooms with tremendous view of the city, at reasonable price. A very good hotel.
Date of stay: September 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Subodh k B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGManager, Manager at Gakyil, responded to this reviewResponded 4 October 2018

Dear Subodh k B,

Thank you for your review of Gakyil, we were more than pleased to be your choice in Thimphu and also happy to note that you enjoyed our food. We do hope to see you in Bhutan and Gakyil soon.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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