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“LOUD Music All The Time”
Review of Hotel Africana

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Hotel Africana
Ranked #32 of 107 Hotels in Kampala
Reviewed 15 September 2017

This hotel is addicted to loud thumping music. Maybe people like it....not me.

I like the hotel otherwise, so I didn't give it a "1".

I was there three nights. The first night they had loud pop music playing until almost 5 am. Yes, it kept me awake so that I knew when it ended. Thump, thump, thump all night. Earplugs didn't help. Finally, I downloaded a white noise app the helped some. Crazy.

The second night was good. A jazz band that was good and not too loud.

The third day there was some sort of motivational gig. Thump, thump for three hours. Then, in the evening, I sat down for dinner on the lawn between the hotel and the pool. It was a beautiful night and setting. Then they started playing (with a screen for video) pop music extremely loud. It chased me up the my room but I couldn't escape the thump, thump.

Ya know, I'm dropping my rating to a "1". That was ridiculous.

Room Tip: The rooms that don't face the pool may be quieter.
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  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank obiedad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 - 20 of 218 reviews

Reviewed 13 September 2017

Awful service, completely unreliable transport to/from airport, fluctuating connection, dstv malfunctioning….4 stars is definitely too generous…you better opt for other options. for those rates you'll surely find something better in Kampala. never opt for this if you have small kids or you're sensitive to noise. loud music can be heard from nearby discos up to 5am also during weekdays.

Room Tip: there are no quiet rooms. music can be heard up to 5am everywhere in the hotel.
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  • Stayed: September 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Francesco a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrison N, General Manager at Hotel Africana, responded to this reviewResponded 15 September 2017

Dear Francesco,
We acknowledge your review honestly and positively and we shall address them expeditiously.
Thank you very much

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017

Staff are quite friendly and helpful with smiling faces.
I prefer staying at upper floors which is much better to have a beautiful city sight view.
Easy to pick airport transfer shuttle of hotel / many different options at breakfast and dinner/ wide room spaces and secure stay are other reasons to prefer Africana.

Stayed: August 2017, travelled on business
Review collected in partnership with this hotel
Thank dkoca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017

I have been a very regular guest at this hotel and have lots of subtle changes happening over the last few years. There has been improvement in all areas especially the WIFI and the food. Breakfast is very good as there is a daily variety of fresh fruits and changing fare. All staff are very friendly and do not hesitate to go the extra mile to make my stay here pleasant

Room Tip: Rooms on upper floors facing the car park are very quiet and you get a good view of the sunrise list...
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  • Stayed: August 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Durgesh D D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrison N, General Manager at Hotel Africana, responded to this reviewResponded 30 August 2017

Thank you very much Mr Durgesh for your review

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Reviewed 24 August 2017

All the staff, from the general manager to the relations officer and the very nice people at reception and security where so friendly and always trying to assist and help in anyway they could. Only negative thing to say was the wifi, but it is a general problem in Kampala. I can strongly recommend this hotel. It is the best place to be in Kampala.

Room Tip: The top floor is recommended
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  • Stayed: August 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank Frank T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrison N, General Manager at Hotel Africana, responded to this reviewResponded 28 August 2017

Thank you very much Frank for your review.
We value your review as it will enable us to meet guests expectations.

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Additional Information about Hotel Africana

Address: Plot 2-4 Wampewo Avenue | P.O. Box 10218, Kampala, Uganda
Region: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Kampala
Price Range: ₹ 7,051 - ₹ 9,551 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Africana 3.5*
Number of rooms: 253
Official Description (provided by the hotel):
Hotel Africana is Uganda 's Premier luxury Hotel. The hotel has over 14 fully furnished well air-conditioned conference halls with seating capacities ranging from 20 - 3000 participants. Our Venue can provide seating for over 2500 people, making it ideal for conferencing, workshops, mega wedding receptions, exhibitions and concerts. Hotel Guests receives access to health facilities including Gym, Massage, Sauna, Swimming Pool, Steam Bath & access to famous kampala Golf club. Hotel Africana offers weekend entertainment featuring live popular bands and pulsating traditional dance music shows along with repeat live performance from our pianist. With option of Ngeye & Kibs restaurant, our gusts can enjoy variety of dishes, freshly made by our experienced chefs. Our coffee shop & live bakery provides enough ways to enjoy uganda coffee beans along with cakes & breads. ... more   less 
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Also Known As:
Africana Hotel Kampala

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