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Reviews (77)
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9 - 14 of 77 reviews
Reviewed 4 July 2017

Hawthorne Suites service was similar to what is obtainable outside the country. Would suggest that ongoing renovation work is concluded in good time. I would recommend the hotel to anyone seeking for lodging in Abuja

Stayed: May 2017, travelled on business
Review collected in partnership with this hotel
Thank Olukayode A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 July 2017

Dear Mr Olukayode,
Thank you for your kind comments you have shared here on TripAdvisor. We are happy to hear that you have enjoyed your time with us. Rest ensured, that we will do everything in our power to be appear fresh and modern all times. Please do not hesitate to contact us directly for your next visit .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2017 via mobile

Rooms are large but standard of rooms is very very low. Carpets are heavily stained. Corners are full of dust and dirt. I asked for change of room since i could not stay in such a dirty room - and I am used to a lot. I got a two floor suit, cleanliness was a bit better but still 2* standard.

Food is very substandard.

Staff tried all to make the stay of 2 nights bearable, well done.

For the price of >200 USD per room a 2* facility that is even dirty???

Stayed: May 2017, travelled on business
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2017

The hotel definitely needs some maintenance and sprucing up: while probably lovely originally, everything is now old and worn, although fine for short stays. The furniture is worn, and the shower in my room didn't work well, but it was functional enough for the week I was there.
The hotel staff are friendly and helpful.
The breakfasts are good and have a variety of options, dinner options are also good, but service is very slow.

  • Stayed: March 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Céline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2017

In dire need of an upgrade . Definitely not well maintained. Service is patch especially from the restaurant. Will definitely will not be staying here ever again. Had to change room at least 3 times, as the rug was so bad in the first room. A plate of fruit and a drink was sent to me to make up for the inconveniences . Hotel seems to lack any form of management so the font office staff are floundering.I really wonder why the hotels in abuja are so poorly maintained with very poor service.

  • Stayed: January 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Faithcairo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aisha I, Manager at Hawthorn Suites by Wyndham Abuja, responded to this reviewResponded 25 January 2017

Dear Faithcairo,

We thank you for taking the time to leave us a constructive review. On behalf of the entire management team, please accept our sincerest apologies for our shortcomings. We are diligently undergoing major renovations, as such, some fixtures were tainted such as the carpets. But we are tireless working towards eliminating all the issues incurred nonetheless.

We thank you for choosing Hawthorn Suites Abuja and hope the next time you choose to stay with us, our revnovations will be complete and you will have an excellent experience with us.

Kind regards
Aisha B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2016

This place looks like it was great at inception. But unfortunately it has fallen apart. The rooms are pretty beat and need some sprucing up. At least clean up the curtains. The food was basic at the least, but it was fresh and nourishing. The one great thing here is the friendly and helpful staff. Very full of life, especially the doorman, Mr. Nick. A make over will certainly go a long way to matching the name to the standards.

Room Tip: Check the rooms before allocation. That way you mitigate your shock on what to find!!
  • Stayed: October 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Kiama2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aisha I, Manager at Hawthorn Suites by Wyndham Abuja, responded to this reviewResponded 25 January 2017

Dear Faithcairo,

We thank you for taking the time to leave us a constructive review. On behalf of the entire management team, please accept our sincerest apologies for our shortcomings. We are diligently undergoing major renovations, all major fixtures are to be changed or replaced. Including the curtains, carpets and even the lounge chairs.


We thank you for choosing Hawthorn Suites Abuja and hope the next time you choose to stay with us, our revnovations will be complete and you will have an excellent experience with us.

Kind regards
Aisha B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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