This is one of the most horrible and dangerous hotel i have ever stayed in . Nothing works . we booked a suite as a couple and included in the package was free breakfast. the morning we went to have breakfast we were told the free breakfast is just for one person and that the second occupant should pay. we of course got the manager who then revert the paying for the breakfast. but it was so embarrassing . The senior management do not even care when things go horribly wrong. I stepped into the lift and there was a power cut , the doors to the lift hit my head so hard i lost balance blacked out for a few seconds, luckily i was caught by my husband who happens to be standing behind me before i hit the floor , that's when couple of staffs came to help us. when we got to our room there was a very bad worded letter saying that the management was working to fix the lift ,,, ,not a single word on how sorry they were as a management that i almost suffered a concoction. imagine if that was a child , they could have been seriously hurt . The front sliding doors do not stop even when you are standing in the middle . its closes with such force that ,there is a potential hazard if a child is standing there ,those doors could squeeze and crush them . This is a potential disaster waiting to happen . This hotel needs a complete over haul . The chandelier in the lobby is hanging by a thread ,that could fall off from the ceiling at any giving time . The first room we were giving was so hazardous we were moved into another suite , after 2 nights the bathroom door refused to shut, because there was a six inch nail sticking out from the door joist. We complained nothing was done about it. In the end my husband removed it and left it on the dresser. House keeping kept giving us one bath towel for the 2 of us to share. we had to call reception every day for a second pair of clean towel. The management at this hotel do not care about your welfare as long as they've got your money. IF THE WYNDHAM GROUP DO NOT PUT THINGS RIGHT IN THIS HOTEL , VERY SOON THEY WILL BE HIT WITH A LAWSUIT FOR NEGLIGENCE AND ENDANGERMENT. SOME ONE WILL GET HURT AT SOME POINT OR IN THE NEAR FUTURE . In the mean time Stay away from this hotel.....
- Official Description (provided by the hotel):
- Excellent full service extended stay hotel in the heart of Abuja. ... more less
- Reservation Options:
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