We were informed that the buffet breakfast was included in the price and only after leaving and inspecting the bill did we realize we had been charged for the buffet breakfast plus the charge for the extra eggs we had ordered..More
We were informed that the buffet breakfast was included in the price and only after leaving and inspecting the bill did we realize we had been charged for the buffet breakfast plus the charge for the extra eggs we had ordered..MoreShow less
The continental breakfast buffet is indeed included in the standard room rate. Only for bookkeeping and reporting purposes is it specified on your account. When you add the charges for accommodation, tourism levy and continental breakfast on your invoice, you will find that this adds up to the rate that you were quoted. I apologise for the confusion, but am glad you brought this up so that I can explain and take away the feeling of being 'a little disappointed'.
Clean rooms, friendly people, close to the centre of Windhoek and a great swimmingpool.
The staff made our stay very comfortable and were very helpful with tips, tricks, and booking a nice restaurant in the evening. As we were on honeymoon, the hotel gave us a nice present upon arrival.
Thank you for your kind feedback. It's always good to hear that our guests enjoyed their stay and appreciate our efforts to make their stay memorable. I hope you had a good remainder of your honeymoon and we look forward to welcoming you back for your first wedding anniversary!
If not fully booked Vondelhof is my standard address for a business trip to Windhoek. Strategically located and good value for money.
Only downside is the wifi. I don't mind to pas N$25 per day as long it is working in the room and properly fast. Unfortunately both isn't.
Otherwise you will see me here more often.
Thank you for your feedback. Returning customers is the best advertising we can ask for and we look forward to welcoming you back again in the near future. We have installed boosters to improve the WiFi, but the speed is not always what we would like it to be. From our side we have invested in the necessary hardware to secure maximum speed, but the service delivery by our provider is unfortunately beyond our control.
The warm welcome to the guest house was just the thing to be comfortable and to relax after a long flight. The room was nice, spacious and very clean. The ideal place to prepare our trip through Namibia and Botswana with the four wheel drive by the pool. The guesthouse has a quiet location just outside the center of Windhoek, but is within easy walking distance. The important long-distance roads are easy to find.
After the four-week trip, the return to the guest house was almost like coming home. I can only say: The Vondelhof guest house is the perfect place to begin and end the trip.
Thank you very much for your kind feedback. I'm glad you enjoyed staying with us and that you felt at home, that is exactly what we are trying to achieve!
We arrived late the evening after flying in and were met by the owner who helps us to settle into our room. The room had two single beds and had enough space for us to set up our baby daughters cot inside the room.
Breakfast was very good and the rooms were serviced daily. My only complaint is that the room is very uncomfortable during summer. The roof fan installed in the room is not adequate. I requested an additional fan but nothing was available and I had to buy one in town to make the nights more comfortable. Mosquitos are also a constant pain and when the room isn't fitted with an aircon we had to open every window and door possible to cool down the room which didn't help the problems with the mosquitos.
The stay in Windhoek was pleasant but I wouldn't recommend staying in Windhoek for more than 2 days if you are coming as a tourist as there isn't much attractions in the are
Thank you for your feedback. I'm sorry that the ceiling fan didn't provide enough relief. It's been unusually hot the past few weeks and we're desperately waiting for the rain to come and bring the temperature down. Although there is no malaria risk in Windhoek, mosquitos can be a nuisance in summer, but the mosquito nets in combination with the evaporators that are available free of charge from reception usually keep them at a distance.
We started and ended our holiday in Namibia in this guesthouse.
Good location, friendly staff, nice size rooms, nice size swimming pool.
I can recommend this guesthouse to people want to stay one or two nights in Windhoek
Thank you for your review. I'm always pleased to receive feedback and hear that our guests enjoyed their stay.