We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Little disapointing”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Vondelhof Guesthouse
Ranked #15 of 104 Windhoek B&B and Inns
Reviewed 2 January 2017

We were informed that the buffet breakfast was included in the price and only after leaving and inspecting the bill did we realize we had been charged for the buffet breakfast plus the charge for the extra eggs we had ordered..

Room Tip: Rooms are rather small and beds are very basic
See more room tips
Stayed: December 2016, travelled as a couple
Review collected in partnership with this hotel
Thank thaliad757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vondelhof, Owner at Vondelhof Guesthouse, responded to this reviewResponded 4 January 2017

The continental breakfast buffet is indeed included in the standard room rate. Only for bookkeeping and reporting purposes is it specified on your account. When you add the charges for accommodation, tourism levy and continental breakfast on your invoice, you will find that this adds up to the rate that you were quoted. I apologise for the confusion, but am glad you brought this up so that I can explain and take away the feeling of being 'a little disappointed'.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (156)
Traveller rating
Traveller type
Time of year
Language

25 - 29 of 156 reviews

Reviewed 18 December 2016

Clean rooms, friendly people, close to the centre of Windhoek and a great swimmingpool.

The staff made our stay very comfortable and were very helpful with tips, tricks, and booking a nice restaurant in the evening. As we were on honeymoon, the hotel gave us a nice present upon arrival.

Stayed: November 2016, travelled as a couple
Review collected in partnership with this hotel
Thank jenw368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vondelhof, Owner at Vondelhof Guesthouse, responded to this reviewResponded 20 December 2016

Thank you for your kind feedback. It's always good to hear that our guests enjoyed their stay and appreciate our efforts to make their stay memorable. I hope you had a good remainder of your honeymoon and we look forward to welcoming you back for your first wedding anniversary!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2016

If not fully booked Vondelhof is my standard address for a business trip to Windhoek. Strategically located and good value for money.

Only downside is the wifi. I don't mind to pas N$25 per day as long it is working in the room and properly fast. Unfortunately both isn't.
Otherwise you will see me here more often.

Stayed: December 2016, travelled on business
Review collected in partnership with this hotel
Thank Dirk B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vondelhof, Owner at Vondelhof Guesthouse, responded to this reviewResponded 14 December 2016

Thank you for your feedback. Returning customers is the best advertising we can ask for and we look forward to welcoming you back again in the near future. We have installed boosters to improve the WiFi, but the speed is not always what we would like it to be. From our side we have invested in the necessary hardware to secure maximum speed, but the service delivery by our provider is unfortunately beyond our control.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2016

The warm welcome to the guest house was just the thing to be comfortable and to relax after a long flight. The room was nice, spacious and very clean. The ideal place to prepare our trip through Namibia and Botswana with the four wheel drive by the pool. The guesthouse has a quiet location just outside the center of Windhoek, but is within easy walking distance. The important long-distance roads are easy to find.
After the four-week trip, the return to the guest house was almost like coming home. I can only say: The Vondelhof guest house is the perfect place to begin and end the trip.

Stayed: November 2016, travelled as a couple
Review collected in partnership with this hotel
Thank Wilfried Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vondelhof, Owner at Vondelhof Guesthouse, responded to this reviewResponded 9 December 2016

Thank you very much for your kind feedback. I'm glad you enjoyed staying with us and that you felt at home, that is exactly what we are trying to achieve!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2016

We arrived late the evening after flying in and were met by the owner who helps us to settle into our room. The room had two single beds and had enough space for us to set up our baby daughters cot inside the room.

Breakfast was very good and the rooms were serviced daily. My only complaint is that the room is very uncomfortable during summer. The roof fan installed in the room is not adequate. I requested an additional fan but nothing was available and I had to buy one in town to make the nights more comfortable. Mosquitos are also a constant pain and when the room isn't fitted with an aircon we had to open every window and door possible to cool down the room which didn't help the problems with the mosquitos.

The stay in Windhoek was pleasant but I wouldn't recommend staying in Windhoek for more than 2 days if you are coming as a tourist as there isn't much attractions in the are

Stayed: November 2016
Thank Andre' L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vondelhof, Owner at Vondelhof Guesthouse, responded to this reviewResponded 2 December 2016

Thank you for your feedback. I'm sorry that the ceiling fan didn't provide enough relief. It's been unusually hot the past few weeks and we're desperately waiting for the rain to come and bring the temperature down. Although there is no malaria risk in Windhoek, mosquitos can be a nuisance in summer, but the mosquito nets in combination with the evaporators that are available free of charge from reception usually keep them at a distance.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Windhoek hotels
4.8 km away
Arebbusch Travel Lodge
Arebbusch Travel Lodge
#6 of 17 in Windhoek
255 reviews
2.4 km away
Roof of Africa Hotel Conference & Restaurant
0.8 km away
Hilton Windhoek
Hilton Windhoek
#1 of 17 in Windhoek
1,472 reviews
Show Prices
Show Prices
Show Prices
1.7 km away
Hotel Pension Uhland
Hotel Pension Uhland
#9 of 17 in Windhoek
203 reviews
0.9 km away
Windhoek Gardens Guest House
2.1 km away
Olive Grove
Olive Grove
#3 of 104 in Windhoek
593 reviews
Show Prices
Show Prices
Show Prices

Been to Vondelhof Guesthouse? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Vondelhof Guesthouse

Address: 2 Puccini Street, Windhoek 9000, Namibia
Region: Namibia > Khomas Region > Windhoek
Amenities:
Free Parking Airport Transportation
Hotel Style:
Ranked #15 of 104 B&Bs / Inns in Windhoek
Price Range: ₹ 5,833 - ₹ 8,333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Vondelhof Guesthouse 3*
Number of rooms: 8
Official Description (provided by the hotel):
Vondelhof is a small and informal retreat where host Yvonne and her staff will go out of their way to make your stay enjoyable. Vondelhof is located in a quiet street at the edge of Windhoek's city centre. The spacious rooms are individually styled and decorated with an African touch whereby the focus is on elegant simplicity. All rooms are en-suite and have a coffee & tea station, safe, refrigerator, telephone, ceiling fan and flat screen TV. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Vondelhof Guesthouse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing