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Riverside Hotel
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Reviews (8)
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2 - 7 of 8 reviews
Reviewed 24 December 2016 via mobile

We stayed here for three weeks and for €1300 I wish I could have it back. The chalets look nice and probably could be with some work. But they were infested with every crawling insect in Malawi!!!! Obviously never fumigated, a basic requirement for the sort of money they charge. The air conditioner worked but it sounded very similar to. 747 at takeoff!! We left it on as the heat otherwise was unbearable. I could not recommend this place, certainly not for the money charged.

Stayed: January 2016, travelled with family
1  Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverside-Hotel L, Manager at Riverside Hotel, responded to this reviewResponded 28 March 2018

Dear Traveler. Thank you for your review and for choosing our hotel,
sorry for the inconvenience, we have upgraded our room standards i will make sure
that you will not going to face this problem again, please give Riverside hotel
a chance to serve you again, i promise you that you will enjoy your stay with us

regards
Aditya Gadhavi
Manager
Riverside Hotel
+265994837376

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2016

We needed rest after traveling 700km by road, Riverside gave us the needed rest. Choose older rooms they are nearer to the restaurant and check in area.
We slept in new rooms they are too far from parking, restaurant etc. water from the showers come out little by little but on average it's an ok hotel.
Breakfast not bad
They know how to cook their local fish that was my best for that hotel. Great room service
We did not get to use wifi because 'the rains did something to the lines'

Room Tip: Ask where enough bath water comes out
  • Stayed: February 2016, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Melody M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverside-Hotel L, Manager at Riverside Hotel, responded to this reviewResponded 28 March 2018

Dear Traveler. Thank you for your review and for choosing our hotel,
sorry for the inconvenience, we have upgraded our room standards & Food
i will make sure that you will not going to face any problem again, please give Riverside hotel
a chance to serve you again, i promise you that you will enjoy your stay with us

regards
Aditya Gadhavi
Manager
Riverside Hotel
+265994837376

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2016 via mobile

Stayed in the apartments in this hotel in December 2015. Every walking ant and insect in Lilongwe had unfettered access to the apartment we were in. I would have though for the exorbitant price this 'hotel' charges that they would have at least been fumigated. If this hotel was in the west it would not even rate one star. Rooms while kept clean are VERY basic and badly finished. But my biggest gripe was the fumigating of the apartment. The air conditioning units are only in the bedrooms and sound like the concord coming in to land. I wonder why it is that in a lot of bad hotels the air conditioners are so loud? We left ours on all nigh! But be prepared for noise. Beds are comfortable. Water in shower was nice and hot. Cleaning service very good. Never ate in the hotel as we thought if they didn't care about their guests enough to fumigate rooms the the food was going to be made in the same vein! Could not recommend this place. Way too expensive for what you get

Stayed: December 2015, travelled with family
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2015 via mobile

When I arrived in Lilongwe, I was sceptical about the staying arrangements and food, when I had heard about poverty in Malawi.
In contrast to that the stay in Riverside was very pleasant. Staff was helpful and smiling. Management took personal interest in the arrangements. Meeting halls are good. Food served to us was Indian courtesy Mr. Kaushal, which was really good. I do not know the taste of Malawian food.
There is a scarcity of water and electricity in the whole of Lilongwe which may affect our stay in the hotel , which nobody can help.
In short, the stay was pleasant and the reception was warm.

Stayed: September 2015, travelled with friends
Thank drdsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverside-Hotel L, Manager at Riverside Hotel, responded to this reviewResponded 28 March 2018

Dear Traveler. Thank you for your review and for choosing our hotel,
we have upgraded our room standards & Food
Please give Riverside hotel
a chance to serve you again, i promise you that you will enjoy your stay with us

regards
Aditya Gadhavi
Manager
Riverside Hotel
+265994837376

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2015

I had a nice apartment at the Riverside Hotel, but always something was missing in the service delivery. One day it was small towels, the other a bigger one. Nice and friendly personnel honestly.
The restaurant offers a variety of Indian dishes, and a smaller amount of Chinese, however I was wondering where the difference was between an Indian and a Chinese Sizzling Chicken. They tasted delicious, but no two dishes were ever the same. One time with chicken filet, the other day with chicken nuggets. One time rice and no noodles, the other day noodles and no rice... except when I specially ordered for it. Chips are precious for one who was born in Belgium. Still wonder why they speak of French Fries and not Belgian Fries. Baked in oil in two stages. The first bake in 150°C oil, the second - after cooling down - in 180°C oil. Then they become crispy outside and moist inside. The way it always should be, and not the Thick, almost raw, greasy chips. To be honest, I only found nearly good fries at only one place (until now). If other restaurants can do, why Riverside can't? The tables should be impeccable dressed: plates, cutlery, glasses,napkins, salt&pepper, tooth pics. None of these should be asked for, this is basic for a restaurant where it is not cheap to eat. There's also no difference between the price for starters or main dishes. Sometimes everything is included in the price... mostly the bread and other staple food are put on the bill separably. The bill is always a surprise. The waiters - I wonder who gave them a training - are waiting for to be tipped, but I wonder for what.

Room Tip: The newest self contained apartments are okay
  • Stayed: May 2015, travelled on business
    • Location
    • Rooms
    • Service
2  Thank Yoxotide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverside-Hotel L, Manager at Riverside Hotel, responded to this reviewResponded 28 March 2018

Dear Traveler. Thank you for your review and for choosing our hotel,
sorry for the inconvenience, we have upgraded our room standards & Food
i will make sure that you will not going to face any problem again, please give Riverside hotel
a chance to serve you again, i promise you that you will enjoy your stay with us

regards
Aditya Gadhavi
Manager
Riverside Hotel
+265994837376

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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