We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Crossroads Hotel
Nearby Hotels
US$ 191
US$ 153
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$ 238
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$ 182
US$ 164
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Sunbird Capital(Lilongwe)
US$ 198
US$ 192
Travelocity
View Deal
  • Free Wifi
  • Free Parking
US$ 95
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$ 135
US$ 131
Orbitz.com
View Deal
  • Free Parking
  • Breakfast included
Madidi Lodge(Lilongwe)
US$ 86
US$ 82
Travelocity
View Deal
  • Free Wifi
  • Free Parking
US$ 78
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Restaurant
Cluny Lodge(Lilongwe)
US$ 134
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Reviews (190)
Filter reviews
190 results
Traveller rating
35
77
56
14
8
Traveller type
Time of year
LanguageAll languages
More languages
35
77
56
14
8
Show reviews that mention
All reviewscopper potsuper marketdeluxe roompizza inngreen environmentusername and passwordindian restaurantwifi internet accessfast food restaurantsbusiness staynon residentsgreat environmentordered room servicecentral areahotel stafflocal dishesswimming pool
Filter
Updating list...
9 - 14 of 190 reviews
Reviewed 14 February 2018

A nice hotel to stay in while in Malawi. It's a safe and quiet place, equipped with all the necessary accessories (including internet) and has good meals & courteous services. Taxi services, coffee/gift shops and currency exchange bureaus readily available in the vicinity of the hotel.

Room Tip: Check on internet connectivity, bath-tab cleanliness and stocking of some complementary soft drinks in the mini-bar
  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank justusbro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrossroadsHotel, Guest Relations Manager at Crossroads Hotel, responded to this reviewResponded 15 February 2018

Dear Mr. Justus,

Thank you so much for taking the time out to write such a positive review about Crossroads Hotel convenient location and the amazing service you received during your recent stay with us.

I will gladly share the feedback with management and the rest of the team so that she is aware that her efforts are not going unobserved.

Thank you for your business and looking forward to hosting you again in the near future.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2018

My stay at Crossroads Hotel Lilongwe - Malawi was for a week business one which was supported by UNDP in collaboration with the Malawi Electoral Commission (MEC). Find my stay very much pleasing the this period.

Room Tip: Air conditioning, nice plasma screen, full capert, working tables and chairs and more
  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank edisonc995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrossroadsHotel, Guest Relations Manager at Crossroads Hotel, responded to this reviewResponded 13 February 2018

Dear Valued Guest,

Thank you for sharing your amazing review regarding your stay with Crossroads hotel.

We are delighted that you enjoyed and our services which made your stay a pleasant one. We look forward to welcoming you back in the near future.

Kind Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2018

The stay was good but by international standards, the hotel seems more expensive. Other hotels in the same category and in the Southern Africa region are not that expensive. Please benchmark your services with other hotels in SA, Zimbabwe & Zambia. Even in USD terms, your charges are higher.

Room Tip: Maintain the standard.
  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nathancO5297WP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrossroadsHotel, Guest Relations Manager at Crossroads Hotel, responded to this reviewResponded 5 February 2018

Dear Nathanc05297WP,

Thank you for staying with us at the Crossroads Hotel in Lilongwe.

We thrilled to have made your stay a good one. However with regards to your highlighted concerns,your feedback will be passed on to management for future consideration.

Here at Crossroads our number one priority is to always take our guests comments positively in order to improve on our service standards.

Once again, thank you for the support and we look forward to hosting you in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2018 via mobile

I just stopped by the hotell a couple of times to use the pool. It costs 3000 if you are not staying at the hotell.

The pool is quite small and it looks like its mostly for kids. But it you go to the deep end you can swim a few rounds in peace.

The place looks good, but they dont serve beer.

The restaurant was super expensive so I didnt buy any food.

Overall a good place to stop by if you just want a couple hours by the pool. Exept for the lack of beer.

Stayed: January 2018, travelled with friends
Thank Aurora S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrossroadsHotel, Guest Relations Manager at Crossroads Hotel, responded to this reviewResponded 23 January 2018

Dear Aurora S,

Thank you for reviewing us on Trip advisor regarding your recent trip to Crossroads hotel. We are delighted to hear that you found our place attractive and a suitable for a stopover.

Thank you for bringing to our attention your views regarding the swimming pool and food prices. Your feedback is priceless and taken positively to improve our service standards and facilities. The hotel has a wide range variety of non-alcoholic beverages available as per our service standards.

Otherwise, am glad you had a good time and we hope you will afford us an opportunity on your next visit to Lilongwe.

Kind Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2018

Generally, the stay was very good. The scenery was good with swimming pool to enhance refreshments to those that enjoy swimming . The food was generally good and it could be best if local dishes would be included

Room Tip: always make sure that supplies needed in the bathroom are available all times
  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank benjamincM5851AP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrossroadsHotel, Guest Relations Manager at Crossroads Hotel, responded to this reviewResponded 19 January 2018

Dear benjamincM5851AP,

Thank you for sharing your reviews with regarding your stay with Crossroads hotel.

We are so delighted to hear that you had a wonderful stay with us. Your feedback is priceless and constructively being used to maintain and improve our service standards and facilities. Our aim as a team is to offer services that exceeds your expectations.

Rest assured that the concerned areas have been addressed and you should expect improvements on your next visit.

We hope to be your first priority when you plan to visit Lilongwe in the near future.

Kind Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews