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All reviews concierge service each room has its own great boutique business trip visiting accra enjoyed my stay close to the airport airport pickup accra mall vm anita emperor chapter zambezi luxury africa driver
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Reviewed 28 October 2018

Great hotel with fantastic staff made for a very nice stay. Each and every staff member in the building went out of their way for me. Building is secure with a gated entrance to compound, restaurant was very nice, rooms are clean and quiet. About a 10 min drive to airport, 5 mins to city center. I would recommend this hotel and defiantly stay here again.

Date of stay: September 2018
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank Leslie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matilda M, Guest Relations Manager at Villa Monticello Boutique Hotel, responded to this reviewResponded 5 November 2018

Dear Leslie B,

Thank you so much for the kind words and sharing your feedback with the TA community! We pride ourselves on providing attentive service without being intrusive and our guys will be very pleased to know that they met your expectations on your last visit! Getting feedback from our Guests is how we aim to continuously improve and when we get comments such as what you left for us on TA...it makes us feel as though we are doing something right! Look forward to welcoming you again at VM!

Thank you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2018 via mobile

I decided to have my wife’s birthday party at villa. They did an amazing job. They exceeded my expectations. They provided amazing food, an amazing venue and service. I am very pleased with the team. Kudos

Date of stay: August 2018
Trip type: Travelled with family
Thank Emmanuel Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matilda M, Guest Relations Manager at Villa Monticello Boutique Hotel, responded to this reviewResponded 5 November 2018

Dear Emmanuel Y,

Thank you so so much for that lovely review! We love helping our Guests celebrate important occasions and birthday parties are definitely on top of that list! Very pleased that we were able to provide you with a level of service that not only met but exceeded your expectations...even more so on such a special day!

Emmanuel Y...we are delighted that you decided to have your wife's birthday at VM and we hope that we can have the pleasure of hosting you again!

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Reviewed 23 July 2018 via mobile

I visited villa Monticello for lunch and it was amazing. Not difficult to locate. The staff were welcoming And food was so good and moderately priced! I would definitely recommend going here and I’m looking forward to going back soon. xx

Date of stay: June 2018
Trip type: Travelled as a couple
1  Thank BoardingPass686173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matilda M, Guest Relations Manager at Villa Monticello Boutique Hotel, responded to this reviewResponded 6 August 2018

Thank you so much for taking the time to review your meal at our restaurant! Such good feedback,,will make sure to pass the message to Chef Ruby and her team. We are also constantly updating our menus so please do stop by again soon to see what we have on offer!

Thank you again for choosing us and for taking the time to write a review!

Kindest Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

This is a great boutique hotel near the Accra International Airport. The airport is a 15 minute drive away. Rooms are cozy though the building is a a bit old .
There are about 12 rooms in 2 floors. I stayed at the "Out of Africa" room on 1st floor and it was good.

The food is tasty though a bit pricey. The bar downstairs stays open till about 11 at night. The upper society of Accra visits this hotel. Security is good.

The wifi is a bit poor, and is sporadically available inside rooms.Common areas at the ground floor have good wifi. There is a gym too.

The service is great, and so is breakfast. Room service is prompt too.

There is a small hypermarket and a liquor shop just outside the hotel, and so is a eatery serving sandwiches juices and coffee.
There are also a couple of restaurants ina km radius.

The Accra mall is about 2 kms away and a short taxi ride.

Date of stay: August 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Samit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matilda M, Guest Relations Manager at Villa Monticello Boutique Hotel, responded to this reviewResponded 17 July 2018

Dear Samit B,

Thank you so much for taking the time to give us feedback on our hotel. Its very valuable to hear what our Guests think ...the good and not so good! Will definitely pass on your positive feedback on the service and breakfast! Our team will be very pleased to hear this. Your points on wifi have also been taken on board and we will definitely look into it to see how we can improve the signal.

We greatly appreciate the fact that you chose to stay with VM during your time in Ghana and we do hope to welcome you again through our doors.

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Reviewed 4 June 2018

All the rooms are luxury boutique styled and have different themes based on different countries or times. My sister and I really enjoyed our stay here. The bed and bedding slept well. The snacks and water provided daily are a daily welcoming touch. The laundry services are great. The onsite transportation a little expensive for my taste. The airport pickup could have gone smoother. The driver allowed us weary travelers to get swamped by hustlers for our baggage and needless to say the hustlers and our driver got a mouthful. The enclosed courtyard is amazing. so relaxing. A mini oasis in the city. The team led by General Manager Tapfuma C. Shinya is exceptional. The hand off at the end of all shifts are seamless. The entire team is invested in exceeding your personal expectations. They will even figure out a way to make sure you are fed even though the kitchen is closed. The aforementioned sentence brings me to the onsite dining at Chapter One, featuring Chef Ruby Paintsil. The menu and wines are absolutely wonderful. The staff is being well trained and strive for excellence in service. The two of these managers Shinya & Paintsil truly have the best of best going on. They understand the meaning of a symbiotic relationship. The fact that they are always seeking self improvement in their craft was self evident when they made it a point to sit and chat with us for a period of time daily. They wanted candid feedback and drew on our personal and professional life experiences. It took me a while to write this review but it was easy to do because my time spent here was positively memorable.

Room tip: Make sure your room has a working bathtub. Besides that all rooms were very nice.
Date of stay: December 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank kitty526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matilda M, Guest Relations Manager at Villa Monticello Boutique Hotel, responded to this reviewResponded 17 July 2018

Dear Kitty 526,

Where do I start...wow, THANK YOU! We cannot say thank you enough for the beautiful words you have shared with the Trip Advisor community on your stay with us. Its our aim to make every Guest experience a unique one and transform it into their own sense of tranquility. The culture we try to create is one where everyone, irrespective of whether you are a senior manager or interim worker, understands the value we place on customer service and our Guests' experience. It so so important for us to provide this for everyone who walks through our doors....and we hope that we were able to provide you with a stay that created a lasting and positive memory.

Thank you again for your review, and for choosing to stay with us during your visit to Accra.

Kindest Regards

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