We came here as a birthday treat for a friend of mine and had the most amazing time. Everyone was so helpful with booking taxis to the medina and suggesting good places to explore or eat. The villa was beautiful, very clean and had everything you needed. It was the best holiday iv had in a long time and would recommend this to anyone wanting to visit the area.
We took both houses for a week in mid October. Both houses were beautiful inside-out. They were perfectly equiped for your every need, with wonderful attention to detail. The beds were extremely comfortable, and rooms were massive. The pool was the perfect temperature and beautifully clean, the seating areas (which were everywhere) were great for escaping the heat, and in particular the roof terrace was brilliant for the sun downers watching the morroccan sunset. We were looked after very well by the guys at the hotel, who catered to our every need, we even ordered dinner to the VIlla and it was delivered to our table! They arranged our trips in to the souks (which is a short drive away) with ease and sometimes with very little warning. The clay tennis courts are great to play on (when its not too hot) and there is a spa and gym in the hotel which is very close.I would reccomend Apple gardens absolutely to anyone. The owners were very accomodating with our payment, which was difficult split between so many people and they gave us all the information and reccomendations we needed for the perfect holiday. Excellent Value for what you get. It is pure luxury!
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From booking the villa directly with the owner, to arriving settling and staying our experience has been a positive one. I booked directly with Chris and he accommodated changes in date which occurred because of how dynamic my job is...he responded quickly and supportively to help us get what we needed.
On arriving in Marrakech the driver allocated to us by Apple Gardens was waiting and took us to get a few groceries in the local supermarket (Marrakech's answer to Costco!), which was really helpful. We were met by security at Apple Gardens took us and our luggage in a buggy and let us into the villa. The villa has a comprehensive information file which is pretty self explanatory about the workings of the house. The villa itself is spacious (we are a family of 4), the boys loved the football pitch nearby, and my partner and I enjoyed lovely walks around the grounds. It is indeed a haven away from the hustle and bustle of Marrakech itself.
As we had discussed taxi fares with Chris before hand we were aware of the costs. As we wanted to spend most of our time in the villa, it wasn't too much of a problem, but it certainly should be factored into your budget should you decide to travel. The complex itself has its own shop where you can get most basic bits and pieces at a reasonable cost.
All in all, it was a lovely break, and we would definitely recommend it as a safe, quiet, bright, spacious place to stay.
I am an experienced traveller and am very surprised at the poor review bellow after having had a most enjoyable stay with my family and friends.
The owner was most helpful with advice and ideas before we travelled and the staff at Apple Gardens could not have been more friendly and helpful. The drivers arranged by Soufiane the villa manager were also charming and helpful, arriving on time and patiently waiting whilst we pottered around the shops. The villas are very comfortable and well equipped and are ideal for two families who can be together yet independent if wanted, I can highly recommend both villas and the Apple Gardens resort. When the Hotel is operating it will be a welcome addition.
We booked our holiday 7 months in advance and we chose to stay at 30 apple gardens because we thought we were going to have a peaceful and relaxing holiday which was portrayed to us when we spoke with owner. We arrived at the villa complex at 10.30pm with 4 very tired children and had to drag all of our luggage plus food shopping we had to do as there are no shops any where, about 200 meters to the villa after initially being told there would be a golf buggy to collect our stuff there was no help which at first I put down to being late but as the days went in I started to realize that no one was there to help especially when it came to getting someone to fix the air conditioning that did not work on arrival. So there we are sitting inside the villa in 35 to at times 40 degree heat and cityred the owners management company were no where to be seen and every time we called we were told they would be coming in 10 minutes. We finally managed to speak to someone on the villa complex manager who said it was not his issue as they do not manage the property but I further explained that I had 4 children in the villa who were sweating and agitated and were not being able to sleep as the air conditioning was not working could he please help so he agreed to come and see what the problem was and got it fixed well for 1 night that is because the day after the front room stopped working and then the next night the bedroom stop working. There wasn't much understanding from the owner who I felt didn't really care. The pool light was hanging off and the pool lights did not work on arrival when this was explained to the owner he tried to blame it on my children not realizing we had arrived and this was like this. The city is a good 45 minutes away from the villa and the nearest shop is a good 20 to 25 minutes drive so a car is advisable unless you want to pay 30 pounds for the taxi cityred provide evey time you need some milk or water. Our first night there the bed in the master bedroom was infested with spiders we had to strip the whole bed and lift the mattress where we uncovered even more spiders as I went to get in the bed an enormous spider came out from the sheets. I just feel totally robbed and blindsided and would not want any one to go through what we went through and the children just think very carefully before going to and booking a holiday in villa completely ruined our summer holidays as we cut our holiday in half to book a flight home early it was that awful.