We choose this Riad due to it's location and the good reviews, and were'nt disapointed on that score. Communication was excellent re. booking by email and we had the choice of rooms as we booked 6 months in advance and paid a 50% deposit - which is normal. However a few days after booking we noticed that the Riad was offering 20% off for booking in advance. I sent a very polite email asking if we could take advantage as we had booked so far in advance, 2 rooms, for 4 nights. Strangely this time , no response to my enquiry - silence, I asked again - no response. This left a rather bitter taste in our mouth ! Be warned!! I understand that this is a business but a polite response does not harm anyone. The Riad itself is lovely, the food in the restaurant is good but a bit pricey, we prefered to eat in the square. The staff are excellent, and the best thing about it is the beautiful roof terrace - start the day with breakfast on the terrace, then off into the souks and back to the riad for a relaxing snooze on a loungers or a dip in the jacuzzi - heaven! (Don't be fooled by the photo of the riad pool - it is TINY - I'm not sure how they make it look big on the website!) We never felt threatened walking around the souks day or night. OK you might get hassled by someone wanting to take you to a spice shop or something, but a polite but firm NO usually works. Do try the wonderful juice bar just as you head to the square, the avocado smoothies are wonderful.! A good Riad, with a great location but check the offers first!!
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- Also Known As:
- Riad Al Rimal Hotel Marrakech