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“It's okay.”

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Barcelo Casablanca Hotel
Ranked #8 of 77 Hotels in Casablanca
Reviewed 9 March 2012

Overall, our stay was okay.
If you can book a room at a really good price, then it's worth it, but I wouldn't pay a premium for it at all.
The breakdown:
- the hotel and rooms were modern
- the room was quite cold
- the cleaning staff knock and walk two seconds after (literally) so if you do not want to be disturbed, keep the sign on your door knob
- we only received 1 towel
- we only had 1 roll of toilet paper
- the bedding was clean, lots of pillows
- the shower head was not stable and would fall off when turned on
- the shower barrier was not sealed and water to accumulate all over the floor

Restaurant: our meal was apart of the tour, but I noticed the prices and they are inflated for the quality; I would go into the city to eat as the food was fairly bland. I highly recommend Restaurant Etoile Central.

  • Stayed: February 2012, travelled with friends
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2  Thank mewall21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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132 - 136 of 555 reviews

Reviewed 1 February 2012

We arrived at 2 am after losing our luggage somewhere between Rome and Casablanca. The first room they gave us had an unmade bed and dirty towels in the bathroom. The second room had a broken toilet seat and the toilet didn't flush. The third room had the bathroom door hardware fall off and the shower handle came off when trying to turn on the shower. The trip went downhill from there. SunRay Travel and Atlas Voyages did not help at all with the lost luggage.

  • Stayed: January 2012, travelled as a couple
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3  Thank EdmontonPrairieGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2012

My family and I stayed at this hotel for 3 nights in total as part of our tour group. Our room was nice, with free and reliable wi-fi. Our bathroom drains were clogged though so it gets pretty uncomfortable when showering in a pool of water! It was about a 10 min walk to the main shopping area (Zara, McDonalds, etc), and a 5 min walk to the starting point of the lonely planet walking tour.

Breakfast was great with a huge selection of food, and dinner was good too except for the lame veggie option (which was literally a 3 inch square of rice and 5 sliced veggies).

The front desk staff were not too helpful, but overall it was a solid 3* hotel that was clean and convenient.

  • Stayed: January 2012, travelled with family
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1  Thank 11daisy11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmbarcelo, General Manager at Barcelo Casablanca Hotel, responded to this reviewResponded 1 February 2012

Dear guest,

Many thanks for your comments.

Your words are an incentive for all of us in our daily efforts to improve the quality and services we kindly offer you.

We take in our serious consideration your remarks and we are going to take immediately the right measures.

We are looking forward to seeing you in the near future and we hope to welcome you personally.

Sincerely,

Ricardo Rubio Dominguez
Subdirector

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2011

Our two night stay was very comfortable relative to the amenities. Its great that they have a selection of pillows to choose from. Two concerns though - the televisions have really bad reception. And the dinner served at the resturant was not great - both nights saw the same meal served and the vegetarian option was pathetic.

  • Stayed: December 2011
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2  Thank Rdaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2011

I have now been running the bath for 15 minutes, no hot water?

The rooms are nice but the bathroom rather grotty and beat up

It has been a huge disappointment

  • Stayed: November 2011, travelled on business
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1  Thank saint77777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Barcelo Casablanca Hotel

Address: 139 Blvd d'Anfa, Casablanca 20000, Morocco
Phone Number:
Region: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotel in Casablanca
Price Range: ₹ 6,125 - ₹ 12,902 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Casablanca Hotel 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Barcelo Casablanca

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