The service at this DQ has been bad the last 4-5 years. This is the only soft serve business in the Ankeny area, not counting the larger fast food chains, and with that niche in the market, you would think the managers of the business would strive to keep customers. We have had drippy soft cones, a night manager holding a cigarette in her hand, chatting with an employee in the back, while we stood waiting for service. We have seen employees with long overdue for washing work clothes and somewhat dirty work areas. We have stopped trying to support the local business, and have ventured to other local cities to get ice cream.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.