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Quality Inn & Suites
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Savings alert! 15% below average rates

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Savings alert! 23% below average rates

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Savings alert! 13% below average rates

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Savings alert! 20% below average rates

The price you found is 20% lower than this hotel's average rate of US$ 166/night.

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Savings alert! 22% below average rates

The price you found is 22% lower than this hotel's average rate of US$ 119/night.

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Reviews (115)
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Reviewed 24 July 2016

We met my younger brother and his Corvette clubs members. The car shows ended early so we decided to leave and did not stay the last night as we first reserved. Daniel and Ken changed reservation and made this no problem. Great couple of guys.

  • Stayed: July 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Jim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, General Manager at Quality Inn & Suites, responded to this reviewResponded 25 July 2016

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I am thrilled that Ken and Daniel were able to assist you with checking out a day early. I hope you enjoyed the Corvette show! We hope to see you again next year!
Thank you!

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Reviewed 18 July 2016

We had a great night's sleep at this Quality Inn & Suites! Our kids loved the salt water pool and the hot breakfast. Julie and Samantha were very helpful, friendly. Mana made sure our room was clean and fresh.

  • Stayed: July 2016, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Angie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, General Manager at Quality Inn & Suites, responded to this reviewResponded 21 July 2016

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I am thrilled that you had a wonderful time with us. I am glad your kids had a chance to enjoy our indoor heated saltwater pool! We hope you will stay with us again the next time you are in the area!
Thank you!

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Reviewed 17 July 2016 via mobile

We stayed at the Quality Inn for a family reunion and Samantha, the manager, treated us like we were old friends! She was super nice and helpful in every way. Maria, our housekeeper left our room very clean each day. Julie (front desk) was very helpful - treating us like family as we came and went. Elaine greeted us every morning at breakfast and made sure we slept well. It was like a home away from home! We will definitely be back!

Stayed: July 2016, travelled with family
1  Thank Amber H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, General Manager at Quality Inn & Suites, responded to this reviewResponded 21 July 2016

Thank you for taking the time to tell us about your stay. We enjoy hearing feedback from our guests. I am thrilled that you had an enjoyable stay with us, and that we could be part of your family reunion. We are honored you chose us for your stay! We look forward to your next stay!
Thank you!

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Reviewed 11 July 2016

Like many reviews before this, the housekeeping needs A LOT of work. Hopefully they will get that worked out because it is a great hotel. I wish we could rate catergories rather than overall becasue the Ken (front desk) and Samanath, (manager) were great!

Day 1: When we arrived to our rooms, the sheets were not clean. We went to the front desk and were greeted by Ken. He apologized and was very professional. We were given a different room right away. However, I had three other rooms in my party and two of the other rooms had housekeeping issues. They were given new sheets. Housekeeping seemed to be a major concern as Ken was dealing with other housekeeping concerns other than ours throughout the night. One could have easily have gotten frustrated, but Ken kept his cool and was very proffesional and even stated that the manager was planning on coming in tomorrow to talk with the housekeeping. Ken also reminded us to make sure that we strip our beds tomorrow when we leave so we will have changed bedding for when we return the next evening from Adventureland.

Day 2: When we arrived back to the hotel in the evening, we were greeted by the manager, Samantha, just like Ken, she was very polite and apologetic. She went out of her way to ask how are day was and reported that all of our rooms had been clean. However, when one of our guests went back to their rooms, they had been given dirty towels. Easy fix, we were given new towels after they went through 6 sets to find some clean ones...

Overall, except for the housekeeping, our 2 night stay was pleasurable. Ken was great and was a wealth of knowledge when it came to the Ankeny area. Thanks for the Jethro's suggestion! The breakfast was fine and actually more then I expected for a "continental breakfast." It would have been nice to have some fruit options but that is minor.

Not sure if we would return. Would probably need to give it some time so they can hopefully get their housekeeping issues figured out.

  • Stayed: July 2016, travelled with family
    • Value
    • Location
    • Service
Thank Bdcam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, General Manager at Quality Inn & Suites, responded to this reviewResponded 21 July 2016

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests! I am please that Ken was able to be a resource for your party! I hope you enjoyed your time at Adventureland! I apologize for the problems you had with your rooms during your stayed with us. I have shared your feedback with the staff to ensure the problems get corrected. We hope you will stay with us again the next time you are in the area!
Thank you!

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Reviewed 4 July 2016

Arrived at room 5pm had to put up shower curtain which was left on dresser along with towels . Bathroom sink did not drain , asked desk manager 3 different times to get it fixed and even asked for plunger to do it myself . Mgr could not find plunger . Housekeeping failed to clean room on second day . We will never stay here again, questioning choice privileges membership !

Room Tip: Check room before settling in
  • Stayed: July 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank karen h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, General Manager at Quality Inn & Suites, responded to this reviewResponded 21 July 2016

Thank you for taking the time to tell us about your stay. We appreciate getting feedback from our guests. I apologize for not exceeding your expectations during your stay. I have spoken with the staff and shared your feedback to ensure this problem will not occur in the future. I hope you will give us another chance the next time you are in the area.
Thank you.

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