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All reviews fox valley mall quiet area whirlpool tub room was clean convenient location would stay again one night rates carpet
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17 - 22 of 52 reviews
Reviewed 15 March 2017

A very clean, staff friendly hotel. Room rates were very reasonable too. Plenty of good eating places nearby. Room was very clean and bright with fresh linen on the comfy bed. Good breakfast included in the morning.

Stayed: September 2016
1  Thank USA55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2017 via mobile

Older establishment, but clean. Offers smoking and non-smoking which you can tell in the hallways but doesn't carry into the rooms. Front desk was very helpful with all my reservations that I had to make due to availability of rooms changing. Stayed for a week and was very pleased.

Stayed: February 2017, travelled on business
1  Thank Jordan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2016

I stayed three nights while visiting family in the area. The room was basic, clean with the normal amenities. The continental breakfast was typical, some proteins, cereals, fruits - enough to get you going without having to buy breakfast. I thought the staff were courteous. Location was OK. I picked this hotel because it was next to a large mall that a family member traveling with could go to. I went downtown a couple of times using a Metra train - the terminal was about a 5 minute drive. I would use it again.

  • Stayed: September 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Gene3451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_IL068, Manager at Quality Inn, responded to this reviewResponded 7 October 2016

Dear Guest,

We would like to thank you for taking the time to write to us review about your recent stay. We appreciate your valuable feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2016 via mobile

Overall the hotel was very nice, clean sheets, clean towels, etc. The only problems were a little cosmetic damage on the wall and the fact that the shower curtain was broken, so water went everywhere. However, we would definitely stay again if we were in the area.

Stayed: July 2016, travelled as a couple
1  Thank Gavin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_IL068, Manager at Quality Inn, responded to this reviewResponded 25 July 2016

Dear Guest,

We would like to thank you for taking the write us a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2016

The rooms are of average size and a bit tight for 4 people to stay. The bed & bath are kept neat & tidy. There is no restaurant. They provide morning breakfast, in the small entrance in the front lobby. Not much of spread, but limited items. Only consolation is that you will not go empty stomach.
Lot could be done to improve this hotel.

  • Stayed: June 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank Padcee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_IL068, Manager at Quality Inn, responded to this reviewResponded 18 July 2016

Dear Guest,

We would like to thank you for taking the time to write us a review about your recent stay. Our guest room case goods, lighting as well as ergonomic chairs have been replaced with in a year. We are scheduled to replace our bedding in early winter this year as well as carpet in late spring next year.Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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