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All reviewskiddie poolregular poollarge hot tubgreat poolfrog slidevolleyball netconference roomthe breakfast areaoutlet mallcomplimentary breakfastgreat place to staycomfortable bedsexcellent hotelwould stay here againwould highly recommend this hotelclean hotelwe've stayed
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Reviewed 1 September 2017

Had to stay in suburbs while visiting friends this hotel was perfect choice!
Exceptional Room and Service!
Wish checkout time was 12 noon so that you can relax a bit after breakfast.
Other than that, I was highly Impressed!

Room Tip: Need to make 12 noon a checkout time. Everything else was Exceptional!!
Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 6 September 2017

Thank you for taking the time to write us a review. We're glad to hear that you had a wonderful last minute stay with us. We look forward to having you again next time you're in the area.

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Reviewed 31 August 2017

We had the Jacuzzi suite for one night and it was amazing. The staff was very friendly as well. The free breakfast has a great variety of food. This is a great little hidden jam right of i88. Also a short cab ride to the Hollywood casino.

  • Stayed: August 2017, travelled as a couple
    • Value
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Review collected in partnership with Hampton
Thank bbtaz97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 6 September 2017

Thank you very much for choosing us and for writing us a review. It's great to hear that you had a great stay with us and enjoyed your time in Aurora. We hope to see you again soon next time you're in the area!

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Reviewed 26 August 2017

Nothing to complain about at all. Will be making this my place to stay when visiting from out of of town.

Huge breakfast variety, two pools and a hot tub, really nice bathroom and shower.

They have a large pool area with toys for kids to play with and even a volley ball net in middle of pool.

There is a whole separate pool area for little kids to play.

I went on an eventful weekend in February and thus the hotel was not crowded and very peaceful. Had a corner room in back with king bed, well appointed and clean.

This hotel offers a lot for being in a fairly remote area without regular tourist attractions.

Sold me on becoming a Hilton Honors Member.

Room Tip: Ask room facing west as it away from road
  • Stayed: February 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank WizeGuyFromDaChi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 31 August 2017

Thank you very much for your compliments! We are so flattered and happy to hear that you had a perfect stay! We are located right off of I-88 giving our guests easy access to Chicago, great shopping at the Chicago Premium Outlets as well as other great attractions in our surrounding area. Thanks again for choosing us and for writing us a review! We look forward to having you back again soon.

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Reviewed 23 August 2017

It's was good the problem was front desk she make me feel to no going back to ask for nothing. One day I see her on the front desk and I was needing tooth paste and I decide to no ask her and I wen to the store after work very tired to drive but I no want no problems. Thanks

  • Stayed: August 2017, travelled on business
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Review collected in partnership with Hampton
Thank 460miltonp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 29 August 2017

Sorry for your inconvenience. I can assure you that our staff goes out of their way to accommodate all of our guests. We do have complimentary toiletry items available at the front desk, all you have to do is ask. We hope you'll give us another shot and thank you for your feedback.

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Reviewed 18 August 2017

This Hotel is badly due for updates. Room quality and furniture are damaged, nasty and outdated. My room was re-assigned to another guest, so make sure you look the door latch - otherwise you might me surprised who will come into your room.

  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 808ralfw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this reviewResponded 29 August 2017

Sorry for this inconvenience. Please contact Wilda, our general manager. As much as we aim to make all of our guests' stays perfect, but we do occasionally drop the ball. We hope you'll give us another chance. We appreciate your feedback.

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