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“Average”
Review of Courtyard Augusta

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Courtyard Augusta
Ranked #35 of 83 Hotels in Augusta
Milwaukee, Wisconsin
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Average”
Reviewed 30 October 2011

The hotel is okay. I was in town for business, but working overnight. During check in I asked the front desk for a the quietest room they had, as I would be sleeping during the daytime. She suggested the second floor, but warned me of no elevator. The elevator really isn't an issue, for a normal healthy person. It is only about 14 steps!. She did offer to have someone help with my bag, which I declined.
The room itself was decent. I had two queen beds. There is a desk and another small table on wheels. I used that to store my groceries on, as I was there for almost two weeks. There is a frig and microwave in the room.
Because I was sleeping during the day, I had the do not disturb on my door everyday and for the most part it was fairly quiet except for barking dog on the first morning. A fellow employee was staying there as well and though he had his do not disturb on the door, housekeeping walked in his room twice in the same day. I suggested the safety latch, and the next day they tried entering again with the do not disturb. I don't know what the confusion was for his room, if they thought it was supposed to be vacant but he wasn't happy about it.
Because of the daytime sleeping, it was difficult to get normal daily trash pickup and towel service. I did ask the front desk to just switch the towels out for me, but they dropped off new ones but didn't pick up the old ones. I bagged my own trash and just left it outside the door in the morning, which seemed to work just fine.
The lobby was very nice, with couches and chairs for lounging. My rate included breakfast, but because of the night time hours I never tried it. There is a washing machine and dryer on site, which cost $1 each and they cycle time was fairly short.
There is an outdoor pool, which looked nice, but it was a little too cool to test it out. The hot tub was ok, but weak jets. It seemed fairly clean and did not smell overly chlorinated.
The Courtyard is in a good location, with many restaurants, grocery stores, and gas stations very close by.

Overall I was satisfied with the hotel.

Room Tip: No elevator, so take the first floor if that is an issue for you
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tuffgirlreno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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168 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Huntsville, Alabama
Level Contributor
109 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 19 October 2011

Its an older Courtyard that has been updated. its two levels and no elevator. The rooms are on the small side but overall its not bad

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrishA9591KC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina
Level Contributor
8 reviews
5 hotel reviews
Reviewed 20 September 2011

I have a bowling group that has been staying at the Augusta Courtyard at least since 1998. Last year when the prices increased, some of my group decided to stay at a cheaper hotel right up the street but I must admit I'm a Marriott fan! As with the other reviews, there is only 2 floors and no elevator which basically was not a problem since a first floor room could be requested if available. Before the recent renovations, there was a breakfast buffet available on the weekends which was really nice but now everything is priced individually and a "little pricey". To me the price is pretty competitive compared to the other 3 star hotels in the area but I think some of the others does include continental breakfast! The courtyard is pretty nice even though before the renovations there was a gazebo which is no longer there but there are plenty of chairs to relax in if weather permits. Staff has always been courteous. Will definitely stay again if able to get group rate!!!

Room Tip: Suites are wonderful and are all on corners.
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  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stella P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYAUGUSTA, General Manager at Courtyard Augusta, responded to this review, 24 September 2011
Great to hear you have stayed loyal with us! Thank you for the positive review - we do our best to work around not having an elevator! It's great to have a positive response, our staff is amazing and works very hard. We hope to see you again! Laura Kitchens, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
Level Contributor
84 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 9 August 2011

As other reviewers have noted, this is not a new hotel. While there are two stories, there is no elevator, so if stairs are an issue you will want to request a first floor room (this issue was pointed out at check in). The lobby has been renovated and is very inviting. There's a large touch screen TV that includes news, weather and sports information as well as a map to local attractions such as restaurants. There is plenty of seating including booths with their own user-controlled flat screen TVs and a counter where food and beverages are sold. We cashed in points for the stay and were pleased to have been upgraded to a 2-room suite. There were flat screen TVs in both rooms. The living room TV included several channels in high definition (we didn't turn the bedroom TV on so I don't know about its offerings). The free Wi Fi was easy to connect to. The bathroom was only average and reflective of the hotel's age. It was easy to access the property from I-20 and it's within a short drive of several restaurants including the Wild Wing Cafe, a personal favorite. Our stay was short, so we did not use the outdoor pool but the courtyard area surrounding it appeared well kept. Overall, OK for a night.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank H0lidayr0ad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYAUGUSTA, General Manager at Courtyard Augusta, responded to this review, 13 August 2011
Thank you so much for your comments! Yes, we do not have an elevator but we do our best to provide friendly service and assistance to help all our guests. We appreciate our Marriott Rewards Members and I am so glad we were able to upgrade you to make your stay enjoyable. We hope to see you again soon - we are always here to assist you!
Thank you

Laura Kitchens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 26 June 2011

I stayed at this Courtyard for a 5 day business trip and despite the reviews, I was rather disappointed. The good side was that the hotel was very conveniently located and has free wi-fi and free parking, and does offer government rates. The bad side was that the rooms are nicely furnished but only moderately clean, there is no elevator, breakfast is not included and the dining downstairs is a bit pricey for what you get. The beds were comfortable, but I had very poor sleep quality due to the EXTREMELY loud air conditioning unit (window unit rather than wall temperature control.) The staff was nice enough but inefficient.
My advice: stay at the Holiday Inn Express located just next door. It was newer, cleaner, and had free breakfast and an elevator, all for the same price.

Room Tip: Stay downstairs unless you have light luggage.
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  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank justMJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Augusta

Property: Courtyard Augusta
Address: 1045 Stevens Creek Rd, Augusta, GA 30907-3203 (Formerly Courtyard by Marriott Augusta)
Region: United States > Georgia > Augusta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 83 Hotels in Augusta
Price range (per night): ₹ 6,848 - ₹ 11,886
Hotel Class:3 star — Courtyard Augusta 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Courtyard By Marriott Augusta Hotel Augusta
Augusta Marriott
Augusta Courtyard

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