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“Excellent place to stay in Augusta”

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Candlewood Suites Augusta
Ranked #29 of 82 Hotels in Augusta
Augusta, Georgia, United States
1 review
“Excellent place to stay in Augusta”
Reviewed 15 April 2012

I had a very pleasant experience at this hotel. From the time I checked in the staff was friendly and helpful. The rooms are spacious and comfortable. It's located right off I-20 so I could get everywhere with no problem. A great place I would definitely recommend to anyone.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clarence S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Manager at Candlewood Suites Augusta, responded to this review, 9 May 2012
Thank you for writing such a great review! Come back and stay with us next time you are in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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169 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Katy, Texas
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 March 2012

I just recently stayed at the Candlewood Suites in Augusta, Georgia while visiting my daughter. I chose Candlewood as it is a pet friendly establishment and I was taking my dogs along on this trip. I arrived and was very pleasantly greeted by Amanda. She already had my keys ready and all it took to check in was for me to sign the pet agreement. It does cost $75.00 for the pet fee for 1-6 days and $150.00 7-14 days, but this was still less expensive than boarding my pets for this trip. The room was very clean and as soon as we settled in Amanda called upstairs and checked to be sure our room was to our liking. I told her the cable box in the bedroom was not working and she said she would be right up. When she meant right up she meant right up! She was at our door in less than a minute. She tried to troubleshoot the issue but then just went and got another cable box and replaced it. We stayed in a 2 room queen suite. The bedroom was cozy only enough room for a queen bed and a little room to walk around it, but the living room and kitchen were outstanding. This is a fully furnished extended stay hotel, so we had a full refrigerator, stove, microwave and dishwasher. Washers and dryers are free for use you just need to provide your own laundry soap. The hotel was near to lots of restaurants, grocery stores and all the modern convinces. The hotel was extremely quiet so if you need peace and quiet this is the place. This was a very nice place to stay for an extended stay. I will stay here again when I come to visit my daughter. By the way this is only 15 minutes from Fort Gordon Army Base.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toniobryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Manager at Candlewood Suites Augusta, responded to this review, 22 May 2012
Thank you for taking the time to let others know about your experience at Candlewood Suites. We're glad that we could accomodate your pets as well, they are family too! We have the front desk staffed 24/7 just in case you need something throughout the night-like a new cable box! We're glad that you enjoyed your stay while visiting your daugther at Ft. Gordon and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 February 2012

The accomodations were great. The hotel was located right off the interstate which made it extremely convenient when traveling. The staff was very polite and helpful.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Manager at Candlewood Suites Augusta, responded to this review, 3 January 2013
We take pride in all that our brand has to offer. Guests like you make our hotel a great place to work! Thank you for writing a review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa
Level Contributor
77 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 February 2012

The room was good with a flat screen tv and good internet. It was checking in that was disappointing. My husband is a Platinum member and was not recognized. When we asked the young lady who was very polite said they really weren't sure what they offered extra. We had just come for a Candlewood Suite the night before so we knew they offered treats or a couple of free pop. I went to do a wash and 2 of 4 washers were broken. Now they are free and I did get the laundry done.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank slovak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Betty C, Public Relations Manager at Candlewood Suites Augusta, responded to this review, 6 April 2014
Sir we are so sorry this happened to you. It is Master's Week in Augusta. We have been having some troubles with our online booking. We have called I.H.G. about the matter this morning. We would like for you to call the hotel and ask for the manger so we can fix this issue. Once again we agonize and we are working on the issue. Thank you for taking the time to write us a review.
Christina Bishop
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
177 Meeting St
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 January 2012

We stayed in this hotel between Dec 29, 2011 and Jan 1, 2012 while attending a wedding. Our stay was very pleasant and comfortable. Rooms are spacious and clean. Internet was complementary and that is a plus. What impressed us the most is their staff and service. We have been traveling around the country for business and pleasure trips but We have not seen such an outstanding service what we have seen at Candlewood suits at Martinez/Augusta hotel. Staff went above and beyond to make our stay comfortable and pleasant. If we have to stay in hotel in Martinez/Augusta area, we cannot thing of going to another place except this hotel. We will strongly recommend anyone to try this hotel. Best service, great price, and awesome staff.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CafeCafe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Betty C, Public Relations Manager at Candlewood Suites Augusta, responded to this review, 6 April 2014
Sir we are so sorry this happened to you. It is Master's Week in Augusta. We have been having some troubles with our online booking. We have called I.H.G. about the matter this morning. We would like for you to call the hotel and ask for the manger so we can fix this issue. Once again we agonize and we are working on the issue. Thank you for taking the time to write us a review.
Christina Bishop
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Augusta

Property: Candlewood Suites Augusta
Address: 1080 Claussen Rd, Augusta, GA 30907-3206
Phone Number:
Region: United States > Georgia > Augusta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Augusta
#7 Business Hotel in Augusta
Price range (per night): ₹ 5,232 - ₹ 7,750
Hotel Class:2.5 star — Candlewood Suites Augusta 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Pet friendly hotel is near Masters Tournament at Augusta National! Welcome to the Candlewood Suites Augusta. Our comfortable extended stay hotel in Augusta, Georgia is located right off I-20, convenient to many nearby attractions. Guests lodging at our Augusta hotel can travel easily to area attractions and activities with our location in the north part of Augusta. Our hotel is close to the Augusta National Golf Course, where the PGA Masters is played every spring. Other nearby attractions include the National Science Center, the Augusta Riverwalk, the Augusta Golf Hall of Fame and historic downtown Augusta. If you're traveling on business in Augusta, Georgia, our hotel is within 10 miles of many area businesses, including Comcast, John Deere, Club Car, Serta and University Hospital. In addition, business travelers can stay connected with complimentary high-speed Internet access in all rooms and an on-site business center. Consider us home when you stay at our well-equipped hotel. Our Augusta Candlewood Suites helps you feel comfortable with amenities that include complimentary laundry services, an on-site convenience store and a fitness center. Your extended stay at our Augusta hotel can be enjoyed with suites featuring fully equipped kitchens. Make your reservations today at our Augusta hotel, where you can enjoy a convenient location and amenities that help you feel at home. ... more   less 
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Also Known As:
Candlewood Suites Augusta Hotel Augusta
Candlewood Augusta
Augusta Candlewood Suites

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