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“Great place to stay”

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Hampton Inn & Suites Augusta West
Ranked #12 of 85 Hotels in Augusta
Certificate of Excellence
Reviewed 18 October 2017

I stay at this location at least once a year while visiting family in Georgia. We tried another hotel but returned to this location because we liked the rooms, the indoor pool, and breakfast offered. We will always come back.

  • Stayed: October 2017, travelled with family
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Review collected in partnership with Hampton
Thank Sheryl V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (409)
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6 - 10 of 409 reviews

Reviewed 13 October 2017

Always love Hampton Inns! Excellent location for this trip. Close to interstate. Many food choices available nearby. Would stay here again if had business in this area again: Staff friendly and do a great job!

  • Stayed: October 2017, travelled on business
    • Value
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Review collected in partnership with Hampton
Thank KRooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2017

I had a transportation problem and had to stop and stay for Three days. The staff was extremely helpful and accommodating and made my stay very enjoyable. I stayed in one of the suites and found it to be very roomy and comfortable

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
Thank brucehE9141ML
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HampMgr, General Manager at Hampton Inn & Suites Augusta West, responded to this reviewResponded 10 October 2017

I am glad to hear that staff could accommodate you during your time of need. We pride ourselves on our the service that we provide to our guest. We want each and every guest to feel as if they are in their home away from home. Thank you for your feedback and we look forward to seeing you in the future.

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Reviewed 5 October 2017

This is a mediocre old-feeling hotel with terrible parking and uncomfortable bedding. Breakfast was decent, and the hotel was not terrible overall, but it was sub-standard for Hampton. My room had an old looking textured ceiling with water stains. The bathroom shower curtain was nearly too short to keep water in the tub. Overall, it feels like the hotel needs an update. The parking situation is almost bizarre. There is a tiny parking lot in the front that will likely handle less than 25% of potential guests. The front access road that runs between the hotel and a neighboring Waffle House was lined with vehicles when I arrived (including a trailer truck) that made it difficult to even fit down the road. The employee that checked me in said to park wherever I wanted and recommended finding a place on the road. She did say to avoid the Waffle House because they would tow my car. Behind the hotel, adjacent to another building that looked like a defunct convention hall or something, there was another parking lot, but it was not particularly close and really did not seem to belong to the hotel.

  • Stayed: September 2017, travelled on business
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Review collected in partnership with Hampton
Thank robertalans2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HampMgr, General Manager at Hampton Inn & Suites Augusta West, responded to this reviewResponded 10 October 2017

We sincerely apologize for the experience that you had at our property. We welcome each and every guest's feedback so that we may improve your future experience as well as all future guests' as well. Your comments have not gone unnoticed and we are constantly working to enhance all parts of each guest's stay.

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Reviewed 5 October 2017

Hotel is neat and clean, but doesn’t give you Hilton chain feeling, nothing special. Hotel has good parking space around with few food joints just a walk-way. Room is simple décor but little smelly, (may the cleaner they using in bathrooms are stronger) not sure if it’s because of hot weather, also saw cockroaches moving around in corridor.
Breakfast again common, no variety, good part was Tuesday and Wednesday they server beer and light dinner for common gathering.
If you do not have any special accommodation request and want to stay nearby this area, good hotel to stay without Hilton chain expectations.

  • Stayed: September 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Sachin_Voyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HampMgr, General Manager at Hampton Inn & Suites Augusta West, responded to this reviewResponded 10 October 2017

We appreciate your sincere feedback in regards to our facilities. We are continuously working on updates at this property. We hope you will join us again in the future to see how your feedback helps us to improve our property. We look forward to welcoming you back and providing that true Hampton experience with which you are accustomed.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Augusta West

Address: 4081 Jimmie Dyess Pkwy, S Belair Rd, Augusta, GA 30909-9469
Phone Number:
Region: United States > Georgia > Augusta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Augusta
#9 Business Hotel in Augusta
Price Range: ₹ 7,135 - ₹ 9,730 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Augusta West 2.5*
Number of rooms: 83
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Also Known As:
Hampton Inn & Suites Augusta West Hotel Augusta
Hampton Inn And Suites Augusta West
Hampton Inn Augusta
Augusta Hampton Inn

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