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“Very bad experience. Not recommended anymore.”
Review of Pollo Supremo

Pollo Supremo
Ranked #8 of 234 Restaurants in Tegucigalpa
Certificate of Excellence
Price range: US$ 5 - US$ 14
Description: Full Service casual restaurant specialized in rottiserie chicken, regional homemade style cuisine, made to order. Family oriented comfortable ambience, excelent price, flavor, quality and portions. 3 Locations to choose from in Tegucigalpa.
Restaurant details
Description: Full Service casual restaurant specialized in rottiserie chicken, regional homemade style cuisine, made to order. Family oriented comfortable ambience, excelent price, flavor, quality and portions. 3 Locations to choose from in Tegucigalpa.
Reviewed 26 August 2018 via mobile

The parking space is very small. We had to leave our car across a very busy streat, very inconvenient for elders. Also they do not give the seniors discount (which is law in our country) because they said the dishes where in "promotion" even when it wasn't stated in the menu and the waiter did not notify us. Finally the have the same prices but the size of the meals is now reduced and the overall quality is low now. This happens when business value more the money than the service they give. They lost a frequent client.

Thank Angel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giuseppe M, Guest Relations Manager at Pollo Supremo, responded to this reviewResponded 27 August 2018

Dear Angel V,

We appreciate very much your review because it helps us improve our service. Our parking space is for over 35 cars but we now have extra parking on the side and across the street because we recieve many visitors during the weekends and special holidays. If you need prefered parking space for elder or disabled guests you can ask the security guard in the parking area to give you a special spot reserved for those guests. Regarding the value meals, we do not apply any other discounts (including the elder discount) because they already have a special discount, however you are right that we should explain it in the menu so we will get it on it right away. We thank you for your time to write a review and we will gladly reimburse the discount if you come with the invoice and we’ll give it in cash. We value all of our customers and in these difficult times we try to give the same quality that categorizes us at affordable prices. Once again many thanks and we hope to see you again.

Regards

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Reviews (146)
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3 - 7 of 146 reviews

Reviewed 6 August 2018 via mobile

What I like of Pollo Supremo is the amenities the chicken come with. Sweet onions, Yuca, beans. The Orchata and Orange with carrot juice are excellent.

Thank Diseño C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2018 via mobile

Food is great here. Everything I have ever ordered, I have liked. My personal favorite is the breast chicken with melted cheese on top with rice and beans and tostones. Best combination ever. The restaurant has a nice environment, waiters are nice and food is delivered in a good amount of time. Prices are mid ranged and you can even share your food because plates are quite big.

Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2018 via mobile

My family recently ate here with a group of other Americans. We had rotisserie style chicken, fried yuca, onion rings, beans with rice, and horchata to drink. It was all really, really good!! I would definitely recommend. It was a little noisy but I liked it being casual. There were tv's to watch soccer too.

Thank dannifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018

I recommend this restaurant. The food is delicious and good price. I recommend an onion sin scabeshe

Thank Sonia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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