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“My visit to Pana”
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Review of CASA 'JUCANYA'

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Very good
17 reviews
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Overview
Holiday Rental House -
3 Bedrooms, 3 Bathrooms, Sleeps 8
Panajachel, Lake Atitlan, Solola Department, Western Highlands

Reviews from our community

Very good - based on 17 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
Any
English first
Jamie P
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice property, great location! But...”
Reviewed 15 April 2016 for a stay in April 2016
2
people found this review helpful

The property was nice; we loved the big kitchen with its new appliances and all the dishes/cooking stuff we could need! The rooms were nicely decorated and clean. The groundskeeper and the housekeeper were both very helpful and accommodating! The grounds were beautiful, we enjoyed our afternoons outside on the patio. Be advised, this house does not have a tv, but it does have wifi. We actually kind of liked not having a tv because it meant the kids had to go outside and play or spend their time drawing/coloring. The only complaint I have is that we got attacked by mosquitos, especially in the master bedroom, the last two nights of our stay; my two year old son had bad bites on his face and we couldn't sleep at night because we kept hearing them every time we turned the lights off, even though there were bug repellents plugged in every room. So while we liked the house and the service, we did not like the mosquitos.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CiscoKid5...
San Francisco, California
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“My visit to Pana”
Reviewed 13 April 2016 for a stay in March 2016
1
person found this review helpful

What a wonderful place to stay when visiting Lake Atitlan. The house was clean and stocked with everything I could have wanted. The linens and towels were new. The WiFi had a good and strong signal.
What I liked most was that on the weekends the people of Panajachel use this part of the beach to get in and around the lake by boat. The beach in front of the property is where the locals eat and have their food prepared at the beach stalls. On Sunday there was a religious mass, next to a live band playing "bata-chan-ga" with the kids swimming in the lake. It is a vibrant life experience right outside the gates. Then on Monday and for the rest of the week, it was as quite as could be outside the gates. Oh yeah, the location is super safe.
The main grounds keeper (I cannot remember his name) was a great source of information during our stay. He treated my cousin and me so well. He has been in Pana his whole life, so he knows people and places. He set up a boat tour with a captain who took us out all day for a very safe day on the water. I don't know how good the grounds keepers' English is, because we only spoke Spanish to him, so if you can speak Spanish you are in great hands.
The house is not close to the center of town, but a Tuk-Tuk (the little three wheel taxi's) will get you into town quickly and cheaply
When I go back to Lake Atitlan, this is where I will stay.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The access to the Lake and Town of Panajachel
Liked least: Nothing
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo S
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing place to stay”
Reviewed 22 February 2016 for a stay in February 2016
1
person found this review helpful

This is a beautiful property right off the shore of Lake Atitlan and a very short drive from panajachel. The caretaker in the property was always ready to help and made our stay a memorable one. Accommodations were excellent and it was a great place to stay for a big family of 8. When we visit pana again, we will definitely stay at "Casa Jucanya".

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana M
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A little piece of heaven.”
Reviewed 2 January 2016 for a stay in November 2015
1
person found this review helpful

From the location to the service I loved every little part of my stay. We had Arnold waiting for us at a key point to sort us to the house even though it was late at night.
The house has the most amazing view of the volcano I got used to this very the guard and the girl who helped clean were very accommodating and just so sweeet. I got used to this house very quickly I did not want to leave !!!

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise P
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Construction next door ruined our stay”
Reviewed 13 December 2015 for a stay in December 2015

Do not book this property without first verifying that the construction of the units next door is completed! New condos are being built just next to this home and power saws started up at 6:20 AM the morning of our stay! There was lots of pounding of hammers and lots of workmen around at all times. It definitely destroyed the beautiful ambiance of the property. Otherwise, the home was very comfortable--large bedrooms, huge showers, hot water, well-equipped kitchen. And the caretaker, Quiterio, was awesome--he even voluntarily washed our car before we left. Just be sure to call to make sure the work is complete before staying here.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: View of the lake
Liked least: Noise from the nearby construction
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
17 Dec 2015
The houses next door was finished 2 months ago from now. Dec. 18th 2015. Our apologies to Denise, We had a communication problem between the House Manager and the people who went to installed the fence on the second floor, the workers doesn't know that the house was occupied and worked as a normal day. We always respect our guests and you can see that in the other reviews.

I'd love to offer to Denise one free night, for the inconveniences.

Aar�n
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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