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Reviews (325)
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Reviewed 18 June 2017

I went to Guatemala last month for business and i stayed in this hotel for a week and a half. It has an amazing service plus the location couldn't be better and the rooms are amazing. Even the temperature of the pool was great!

  • Stayed: April 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank manuelraparicio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa B, Public Relations Manager at Hotel Biltmore Guatemala, responded to this reviewResponded 21 June 2017
Google Translation

Estimado Manuel,

¡Muchas gracias por su comentario! Esperamos verle de nuevo con suerte , en un futuro próximo . Por favor , háganos saber si hay algo que usted necesita en su próxima visita para que su visita a nuestro hotel tan memorable como sea posible.

Me gustaría darle las gracias por su visita a Hotel Biltmore Guatemala. Fue realmente un placer servirle .

Saludos cordiales,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2017

I stayed a few days in the hotel. They have great rooms and a really good.
I left very satisfied of the place and wishing to return as soon as possible. Highly recommended if you stayed be sure that you will have a great time.

Stayed: May 2017, travelled solo
Thank Sergio V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa B, Public Relations Manager at Hotel Biltmore Guatemala, responded to this reviewResponded 21 June 2017

Dear guest,

Thanks for your comment! We would like to thank you for your visit to Biltmore Guatemala Hotel. It was truly a pleasure to serve you.

We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2017 via mobile

I went to Guatemala for vacations and my friends recommended me this hotel and this was the best decision I've ever had. The room, gym, food, everything was really complete. The whole hotel was really secure and perfectly cleaned. I'll absolutely go back without thinking twice. My friends and I had a really good time.

Stayed: June 2017, travelled with friends
2  Thank Lindsay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa B, Public Relations Manager at Hotel Biltmore Guatemala, responded to this reviewResponded 21 June 2017

Dear Lindsay,

We would like to thank you for your visit to Biltmore Guatemala Hotel. It was truly a pleasure to serve you.

We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2017

I was staying there for almost a month for a business trip. The place is incredible. I was assigned to a room with a nice view of the hotel. The staff is superb and would go beyond to accommodate you with all your needs. As soon as you check in and being greeted with a smile you already feel part of the family. Even the security would greet with you a smile. Excellent service. Breakfast buffet was good has a variety of food to choose from, fruits cereals, etc. There is also a pool, gym, spa that you can use. Different cuisine restaurants to choose on site. Would definitely go back!

  • Stayed: May 2017, travelled on business
    • Location
    • Rooms
    • Service
1  Thank davidceaservidal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa B, Public Relations Manager at Hotel Biltmore Guatemala, responded to this reviewResponded 21 June 2017

Dear guest,

Thanks for your comment!

We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2017

We spent one night in Guatemala City and decided to stay here due to the great reviews on TA. Great location, if you want something close to the airport. Free shuttle to/from. Lots of restaurants and markets close by. Clean and spacious rooms with AC. The staff that works there are super helpful, especially Diana and Hilda. They were extremely flexible with my check out time. Great breakfast buffet with scrambled eggs, assortment of fruit, sausages, beans, yogurt, cereal, pancakes, coffee, tea, etc. what more do you want? Highly recommend staying here.

  • Stayed: June 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank lcyin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa B, Public Relations Manager at Hotel Biltmore Guatemala, responded to this reviewResponded 21 June 2017

Dear guest,

We would like to thank you for your visit to Biltmore Guatemala Hotel. It was truly a pleasure to serve you.

We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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