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Barcelo.com
₹7,903
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All reviews sports bar barcelo hotel close to the airport breakfast buffet japanese restaurant great hotel business center hot tub free shuttle to the airport minutes from the airport comfortable rooms strikers guatemala city amenities balconies security
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Reviewed 18 January 2017

I had stayed here before a long time ago when it was a Marriott. Barcelo has done a nice job of keeping up the property. Room service is excellent, they have a variety of bars, and restaurants, and it is very safe. Ask for a higher floor, away from the main street as there is a lot of traffic in the area. If you want more space, you can ask for the 2 story suite which feels a lot less like a hotel. Pool area is very nice, and the workout area is 3 stars at best. Try Kyoto's Japanese food for dinner. Great sushi!

Definitely not 5 stars, but it is great value.

Room tip: Away from the main road.
Date of stay: January 2017
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank WEOOZE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 19 January 2017

Dear Guest,
Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala.
Best regards.

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Reviewed 16 January 2017 via mobile

I was pleased with this hotel. The rooms were clean, well equipped, and reasonably priced. We were close to Zone 10 which had a number of restaurants that I wanted to try. The sports bar located within the hotel was reasonably priced by American standards. The front desk people were very helpful as were the staff in the business center.

Date of stay: January 2017
Trip type: Travelled with family
Thank 277dianneh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 16 January 2017

Dear Guest,
Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2017

We arrived at the Barcelo a few days ahead of our Guatemalan country tour and were picked up by the Barcelo's complimentary shuttle from the airport. We opted for the executive floor, staying over the Christmas holidays, selecting the Premium Level Duplex Suite. It was a two storey suite, with a bathroom, living room, TV, computer desk area, minibar, etc on the first level. Climbing the circular staircase, the second level had a king bed ( with comfortable pillows and bedding) a second bathroom, another TV, room safe, ironing board ad iron and some seating. The room was really a bit too large for a hotel stay for just two people. We primarily stayed upstairs, barely using the first floor. Access to the suite was available from both the 11th and 12th, with access to the elevator only from the 11th floor.
Wifi was freely available throughout the whole hotel, and worked well.
The executive lounge for those staying on the premium levels was open throughout the day with a comfortable place to sit, or to have a snack or soft drink, bottled water, coffee, etc. All are complimentary. After 7 pm, drinks including wine, beer and spirits as well as soft drinks, etc and small hot dishes were available. Again complimentary. Access to the executive lounge is only accessible with premium level room keys as is the separate elevator to the executive floors.
Within the hotel, other dining options were available. Strikers Sports Bar is one options, where pub-like food and drinks are served, and the menu is quite large. The main dining room offers buffet style eating, which was also delicious and very varied with many options.
There are also many small shops on the main floor with local crafts and one which sells some possible needed pharmacy items including toothpaste, etc. There is also a higher-end jade shop with some lovely pieces and a Zacapa Rum establishment. Clark Tours has a desk in the lobby if you wanted to book a sisghtseeing tour.
Also conveniently located within the hotel on the main floors were an American Airline office and a United Airline office, both manned with airline staff who can assist with any flight requirement including convenient printing of your boarding passes, saving you some possible time at the airport. The hotel itself is conveniently located close to the airport. If you have a room with a view of Agua volcano, you can also watch the planes landing. You may also hear some planes taking off as well. Just a couple in the middle of the night.
The staff were extremely friendly, and very eager to accommodate any need you may have.
We would definitely recommend this hotel. Can't beat the price for what you get..

Room tip: Premium level rooms are a good deal with access to the premium lounge.
Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank ONE-CAN-TRAVEL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 16 January 2017

Dear Guest,

Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.

We hope to see you really soon.

Best regards,

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Reviewed 15 January 2017 via mobile

It is located in a very convenient zone in Guatemala and access to good places... the service was great and the room was good . It was near to restaurants and the bar in the hotel is great to eat or spent the night with food shows

Date of stay: March 2016
Trip type: Travelled on business
Thank jochava
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 16 January 2017

Dear Guest,
Thank you for taking the time to write about our service and facilities. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala.
Best regards,

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Reviewed 12 January 2017

I just arrive to this hotel to have a single night I choose a two floor room because we were a party of 3 , The room is awesome but the bathrooms were not function properly...and I always insist that a 140 usd room must give you a very good experience and the bath time is one of this true moments of a good hotel. The tempeture of the water was not enough hot and for a cold night at Guatemala was very sad... in this hotel you are close to the airport and a block of distance of Reforma. The breakfast was good and the attitude of most of people great. Except the one that receive and want to change my room for a regular room because was not ready...

Room tip: Eleven floor
Date of stay: January 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Mario T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 12 January 2017

Dear Guest,

Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.

We hope to see you soon in Barceló Guatemala City Hotel.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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