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“Absolutely gorgeous house in stunning San Ignacio”
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Review of Hillview House

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your home away from home view from the upper deck
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Very good
9 reviews
View of the House
your home away from home
view from the upper deck
kitchen
lower deck view
Living area view
View of house with upper-lower deck and pool
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Overview
Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 6
San Ignacio, Cayo

Reviews from our community

Very good - based on 9 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
jlbdisapp...
Pyatt, Arkansas
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Victim of neglect.”
Reviewed 4 November 2015 for a stay in October 2015
1
person found this review helpful

The house is a bit run down and neglected. The finish on the wood floors is all but gone. The tub in the master bed room has some serious mildew going on. Several lights were out or broken and a table lamp in the living room had the bulb socket duct taped to the lamp. The fan in the dining room did not work. The refrigerator gave up the ghost while we were there causing us to loose the food we had bought and we had to eat out for the rest of the stay. The cleaner, gardener, and pool man all did an adequate job, but no mention was ever made that they would be coming unannounced. It's a little disconcerting to look up and see the gardener on the back porch looking in on you. Better communication from the owner would have gone a long way with this. Wifi is available but you pay for your own. Towels were provided (only three) but no wash cloths. Oh, and you need to bring your own toilet paper if you plan on staying more than two or three days and this was for only two of us. The house is supposed to sleep six. Not even close to being adequately supplied for that many. Kitchen utensils were serviceable but only just. The pool ladder is cobbled together with zip ties and has a milk crate on the bottom because it is too short and not properly installed. All in all the property did not meet our needs or expectations. If all I wanted was a place to sleep, there are plenty of cheap hotels around.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: leaving
Liked least: Invasion of privacy by the hired staff with no prior notice from the owner that they would be coming.
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Nov 2015
I very sorry you did not enjoy your stay. It is unfortunate that you did not contact me as many of the minor problems could have been addressed. We do have wifi and plenty of towels and the housekeeper could certainly have bought more toilet paper. Thank you for your feedback I will certainly address any other problem and provide better communication with future guests.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Reviewed 4 October 2014 for a stay in August 2014
3
people found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the view from the pool
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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