My family and I rented the downstairs of Casa Caracol in January and had a wonderful time. When we were researching places to stay I had a hard time finding reliable reviews for this rental so I was a little nervous. The owner, Phil, addressed our concerns but I was very relieved when we arrived and found that the house served our needs really well.
The location of Casa Caracol is great. You're not right in the middle of town, so it's not as hectic and noisy, but after a 10-15 minute walk you'll find yourself already at the other end of the downtown area. The house is right on the beach, with a sand road the only thing that separates you from the water. It was wonderful to wake up and sit out on the porch every morning, watching the sunrise over the water and the local kids walking to school.
Casa Caracol is also located next to Pantojo's Scuba Center, which is a great convenience if you want to dive during your stay. My family made a number of dives with Pantojo and highly recommend him and his crew.
As soon as we arrived Phil oriented us to the island and gave us tips to make our stay more enjoyable. He was also available to arrange things such as tours, flights, and taxis, which freed us up from having to deal with those details. I wasn't expecting that so it was a nice touch.
We made and ate almost all of our meals at the house. We found the kitchen to be adequately stocked to prepare and cook these meals. The only suggestion is that it would have been nice to have better knives (we chopped a lot of fruits, vegetables, and fresh fish). Duly, the housekeeper, is very sweet and she made sure the house was clean and that we had fresh towels for both the bathroom and for the beach. She also did several loads of laundry for us, which was well worth the additional charge.
I would definitely stay at Casa Caracol again if I ever have the chance to return to Ambergris. The only complaint by my family is that the couches in the living room are getting worn and not very comfortable. Phil had informed us before we arrived that he is planning on replacing those soon. Since you have an amazing view from the lounge chairs on the porch we rarely sat inside so it wasn't much of an issue.
|Check-in / front desk||Service|
|Young singles||Friends getaway|
|A romantic getaway||People with disabilities|
|Older travelers||Families with young children|
|Families with teenagers||Tourists|
This guy has a great photographer, the house looks nothing like the pictures. Old air conditioners sit rusting in the windows, animals have free range of the interior of the house, house smells of mold and mildew, very noisy section of beach with vehicle traffic all hours of the day. Save your vacation and go somewhere else, please don't let Casa Caracol ruin your vacation like it did ours