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“A great visual that compensate the poor service”

Pier 366 Seafood House
Ranked #54 of 218 Restaurants in San Pedro
Certificate of Excellence
Price range: US$ 3 - US$ 50
Description: Pier 366 Seafood House sits at the ocean’s edge with a vivid view of the Caribbean seascape. Bask in the trade winds against the picturesque seascape with all the ambiance you always imagined a tropical island should have. French Chef extraordinaire, Laurent Girard invites you to share a table at the newly renovated Pier 366 Seafood House conveniently located over the water on the beachfront of Banyan Bay Suites on Ambergris Caye. Choose a table with glorious reef views, a vine-covered pergola, a swing lounge, or our covered al fresco dining room; each table offers a distinctive gastronomic experience. Chef Laurent specializes in French cuisine, which he utilizes to combine an unmatched international flair with local ingredients to create mouth-watering experiences that will render you a repeat visitor. This 100+ capacity restaurant features a menu that is reflective of freshly-caught seafood from local fishermen; the menu highlights the bounty of the Caribbean Sea.
Restaurant details
Description: Pier 366 Seafood House sits at the ocean’s edge with a vivid view of the Caribbean seascape. Bask in the trade winds against the picturesque seascape with all the ambiance you always imagined a tropical island should have. French Chef extraordinaire, Laurent Girard invites you to share a table at the newly renovated Pier 366 Seafood House conveniently located over the water on the beachfront of Banyan Bay Suites on Ambergris Caye. Choose a table with glorious reef views, a vine-covered pergola, a swing lounge, or our covered al fresco dining room; each table offers a distinctive gastronomic experience. Chef Laurent specializes in French cuisine, which he utilizes to combine an unmatched international flair with local ingredients to create mouth-watering experiences that will render you a repeat visitor. This 100+ capacity restaurant features a menu that is reflective of freshly-caught seafood from local fishermen; the menu highlights the bounty of the Caribbean Sea.
Reviewed 1 July 2018

My client decided to make a meeting in this beautiful spot in San Pedro. We have arrived for the breakfast and we´ve left almost at 12pm. The place is wonderful, with a fantastic view of the reef and with palms and the beach. That can REALLY compensate the poor service and the bad assortment. One restaurante that serves breakfast (menu choice) and you do not have expreso and capuccino for the clients. We have to go to the reception desk of the resort to buy it. How can? Close to 12pm we ate some ceviche (B$23.11 each) that were w/o taste and with poor amount of shrimp

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1  Thank RMorgado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pier_366_Bze, Marketing Officer at Pier 366 Seafood House, responded to this reviewResponded 4 July 2018

Hi RMorgado, we are truly sorry to read that your dining experience with us was not what your expected. We pride ourselves in providing superb service and premium quality foods and somehow, your food did not reflect that. We appreciate you for taking the time to leave a review, we welcome all feedback as hearing from our customers is the best way we can improve our business. We would love to have you come back and give us another chance to show our true colors.

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Reviews (215)
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6 - 10 of 215 reviews

Reviewed 1 July 2018 via mobile

The people from our resort kept pushing us to go here so we did. Though there is a wonderful view the food wasn’t good.

We order a couple burgers that came out cold. One person ordered tuna and it smelled bad, 4 of the 5 meals came out and 10 mins later the 5 one came out and the restaurant wasn’t busy at all.

There are much better places to eat in San Pedro

2  Thank bbwebbsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pier_366_Bze, Marketing Officer at Pier 366 Seafood House, responded to this reviewResponded 4 July 2018

Hi @bbwebbsa, we would like to apologize for your recent experience and sorry to hear you were less than satisfied with our service and especially the food. I really get what a frustrating experience this was for you. You were not well taken care of, by any stretch of the imagination. I will be sure to go over this with our staff to ensure that this level of service you experienced, never happens again. We would love to have you come back and give us another chance to show our true colors. Thank you very much for taking the time to leave a candid review, we welcome all feedback as hearing from our customers is the best way we can improve our business.

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Reviewed 28 June 2018

We've been going here for years and still love their food, the view and the staff. We always ask to be seated on the deck under the gazebo, that's our favorite spot. The water slapping up against the pier is so relaxing. I love their omelets and the potatoes but everything is good! Peaceful outdoor seating areas.

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Thank soulsisters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pier_366_Bze, Marketing Officer at Pier 366 Seafood House, responded to this reviewResponded 30 June 2018

We are grateful for your wonderful words and feedback, we aim to please and exceed expectations each time. We look forward to your continued patronage, @soulsisters! :)

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Reviewed 27 June 2018

We had breakfast with a big group of people. Little did we know we would be eating with the Pier 366 people again at a wedding later that night.

I met a fry jack at breakfast. There must have been a 100 at our table. They are not to be missed. I ended up having fry jacks about 4 times on our long weekend. Pier 366 were the best.

My Belizean plate had yummy refried beans (the size of a tablespoon). I wanted more. I could have eaten a bowl of them with my fry jacks. The fruit was fresh and naturally sweet. The juices were fresh squeezed

At the wedding we had a lot of good food that I can't recount here. We also had a few too many rum punch drinks. Hence the lack of memory about the food. I do remember it was good just can't go into details.

I would go to the restaurant again.

    • Value
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    • Food
Thank shegoneagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pier_366_Bze, Marketing Officer at Pier 366 Seafood House, responded to this reviewResponded 30 June 2018

Those are a lot of fry jacks and don't worry, we'll never run out.. Thank you so much for your wonderful remarks, @Shegoneagain. It’s always a pleasure to have you and your beloved family as our guests. I’ll be sure to share your comments with the team. They will be happy to know that you all enjoyed their hospitality and food. We hope to see you back at the Banyan Bay Suites/Pier 366 very soon. Cheers!

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Reviewed 24 June 2018

Let me say that I cant decide if it’s the Staff or the food that keep us coming back week after week! Chef, Minnie, Bianca, Diego, V and all the rest are like family. And the food is delicious!! You will be welcomed with a smile and fed like a king. Try it!

Thank Susan Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pier_366_Bze, Marketing Officer at Pier 366 Seafood House, responded to this reviewResponded 26 June 2018

Thank you so much for your lovely words, Susan. We really appreciate you taking the time out to share your experience with us—and we agree, our team is top-notch when it comes to service excellence! We count ourselves lucky for customers like you. We look forward to hosting you again in the future!

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