We knew this trip would exceed our expectations by the prompt and thorough communication from Ian (reservations manager). Our trip felt personal and customized from the time Josue-aka Josh-- greeted us, until being escorted by Jenny to the airport for our return. Luci and Vee took care of our meal orders, but were so personable, it was like catching up with friends each day. James and Javier were ever present either as bartenders, or tv tech support (!) Nelson is a great bartender/mixologist. He's quick to call you by name. And once he knows your drink preference, feel free to let him surprise you with your new favorite beverage.
We don't remember the name of the cook, but we loved to tell her how good her food was--daily! It was easy to see she takes great pride in her work. It was truly felt.
Rosie and Luci pulled out all the stops to make my birthday end in such a special way..! The stay was so amazing that I booked our 2022 trip while we were still there!More
- Free Wifi
- Free parking