While condo 11 fit our needs there were a few things that I think need to be looked at. I will start with the wonderful and finish with the problems as we saw it.
The wonderful was it was a perfect location for what we wanted, a quiet peaceful vacation. Had I understood more about the property I would have rented a cart to get around however the staff was very helpful in arranging George to taxi us around. I have to tell you George was wonderful and very accommodating so we thank you. The people who own and others staying there were great even the kids they were not too noisy just kids and that also was a plus. The room was perfect for us in that we did not need a lot of room not fancy trimmings. It was very comfortable. We were greeted by Eric personally and they were watching for us all day since our flight was late coming in so it was nice to know someone was looking out for us. Thank you for that and all the help you provided us during our stay. You did respond quickly which was appreciated
There were a few things however that I found a problem and not something that you could change right then. The major one was the air conditioning. My husband is an HVAC installer/owner/operator, meaning he installs and works on heating and air conditioning as his business. He was shocked to see the temperature limiter on this air conditioning unit. He stated that it was actually a hazard and could hurt someone if they actually messed with the unit for any reason. In actuality the only thing this air conditioner really did was blow air around it never really cooled off the room. The second problem was the mattress and sheets. We understand we are in a hot humid area however when the sheets and the mattress smells of sweat, you change the sheets and it still smells of other peoples body odor that was too much. We understand it gets hot but this was not okay as it did not feel clean. Since it is not possible to change rooms we dealt with it and alerted the staff of the mattress problems. The last was during check in and it is such a small thing but we requested plastic cups so we could take them outside and this did not happen until the last few days of our stay. I think having someone on site to talk to when there is a problem would be fabulous.
Other than those few things this really is a nice property and I would recommend it to others.
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|Friends getaway||Older travelers|
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