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All reviews sam's club best westerns room was clean restaurants and shopping the wi fi fridge and microwave place to stay indoor pool biscuits and gravy easy access denver area medical center room key hot tub nice breakfast hot breakfast front desk staff
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Reviewed 30 June 2016 via mobile

We travel frequently due to lots of kids sports. We stayed in this hotel for 9 nights and had a great experience. All the staff members were friendly and greeted us each time we walked in. They had lots of extra touches: evening cookies, snacks, cold water bottles. The wifi was great. We had an issue with someone else staying in the hotel. The front desk employee, Richard, took excellent care of us. He was kind, understanding and professional. He took care of the difficult situation in the best manner possible. Definitely went above and beyond. I didn't give 5 stars because: the breakfast area was small for the size of hotel and their was only one washer and dryer for the entire facility.

Stayed: June 2016, travelled with family
Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyle M, General Manager at Best Western Plus Gateway Inn & Suites, responded to this reviewResponded 30 June 2016

Hi Michelle,

Thank you for sharing your wonderful experience. We are so glad you enjoyed your stay with us! I agree 100% about our breakfast room. We added 15 additional rooms last fall when we did our renovation and it is very apparent that our breakfast room is a little too small when the hotel is full. The good news is that we have already begun the design process to expand and completely overhaul our breakfast room this coming winter when the hotel isn't so occupied. It will be amazing when it's completed and we are really looking forward to getting the project underway.

Thanks again for sharing your impressions, we are thrilled you enjoyed your time here. Take care.

Kyle Murray, GM
720-748-4800
kyle@bestwesternaurora.com

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Reviewed 29 June 2016 via mobile

Had a nice stay, enjoyed the cookies in the late afternoon and their breakfast in the morning like biscuits and gravy, scrambled eggs, sausage, and make your burrito. Grandson had fun swimming in the pool everyday and my husband loved the whirlpool. Most places don't have enough plug ins but not here the lamps even have places that you can plug things into.

Stayed: June 2016, travelled with family
Thank DebbieLor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyle M, General Manager at Best Western Plus Gateway Inn & Suites, responded to this reviewResponded 30 June 2016

Hi Debbie,

Thank you very much! We are thrilled to hear you and your family enjoyed all of the amenities that we have to offer. Our new expanded breakfast has been very well received by guests from all over the world:). It sounds like you and your family enjoyed it as well. Thanks again for all of the wonderful comments. We enjoyed having you stay with us. Take care.

Kyle Murray, GM
720-748-4800
kyle@bestwesternaurora.com

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Reviewed 29 June 2016

Easy on and off access from I- 225 to the Medical Center. this was a friendly staffed motel with clean rooms, good breakfast and a happy hour which we could not take advantage of since we were visiting in the hospital daily until 8 pm. The beds were too soft, otherwise, all was good.

  • Stayed: June 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Janice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyle M, General Manager at Best Western Plus Gateway Inn & Suites, responded to this reviewResponded 30 June 2016

Hello Janice,

Thanks for the terrific review. We are pleased that you enjoyed your stay and found it so convenient to all of the medical facilities in the area. I'm sorry that our beds were a bit too soft for you. I can certainly understand how you feel as I am the exact same way. My mattress at home might as well be piece of plywood as I sleep so much better on a firm mattress;). Thanks again for submitting a review here on TripAdvisor. We hope to see you again next time you are in the neighborhood. Take care.

Kyle Murray, GM
720-748-4800
kyle@bestwesternaurora.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2016

I crashed at the Best Western Plus for one night and had a comfortable rest. The street was under construction last August, so getting to the hotel was a bit challenging, but inside the hotel was peaceful. The front desk attendant was friendly and I was greeted with warm cookies. The hotel was clean, quiet, up-to-date, and had a very good breakfast. It's conveniently located in a retail area with several restaurants and stores.

  • Stayed: August 2015, travelled on business
    • Location
    • Rooms
    • Service
Thank adventurer478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyle M, General Manager at Best Western Plus Gateway Inn & Suites, responded to this reviewResponded 29 June 2016

Greetings adventurer478,

Thank you for the wonderful review! We always enjoy hearing from our guests and their experiences while staying in our hotel. I agree, the construction has been a challenge, but it is 95% done and we are just a few short months away from having the RTD light rail operating nearby, which is pretty exciting! We are all looking forward to it. Thanks again for submitting a review and we look forward to having you back next time you are in the Denver area. Take care.

Kyle Murray, GM
720-748-4800
kyle@bestwesternaurora.com

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Reviewed 26 June 2016 via mobile

Everything from check in to check out went smoothly. Pool & hot tub were great. Had to get on the road early so don't know about breakfast but there was hot coffee in the lobby to get us on our way.
Close to Wal-mart (probably could have walked) which was great for restocking snacks for car ride.

Stayed: June 2016, travelled with family
Thank trvlgma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyle M, General Manager at Best Western Plus Gateway Inn & Suites, responded to this reviewResponded 27 June 2016

Dear trvlgma,

Thank you for your feedback. We are pleased to know that you enjoyed your stay and convenience of our location. We hope you made it home safe and sound. Thanks again, take care.

Kyle Murray, GM
720-748-4800
kyle@bestwesternaurora.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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