The hotel called ahead of time to see if we needed anything. We asked if we could be picked up at the Aspen airport and sure enough someone was there on time to get us when we arrived.It was a short 15 minute drive to the hotel. The person who drove us took our bags up to the room for us. We had rented a 2 bedroom, 2 bathroom unit for the week. The hardwood floors in the room were beautiful. There was a big coat closet when we first walked into the unit. Our bedroom with King size bed had a fireplace and a flat screen TV and a seating area with a table and 2 chairs. The bathroom had a shower and a separate bath tub, a double sink and there was a tv in the bathroom. We also had a huge walk in closet.
Our friends room had a Queen bed. They had no windows in the room and the doors to their room were like closet doors. They also had a Flat screen TV and they had a bathroom with a steam shower and a jacuzzi tub. Then in another room they had a separate toilet room with additional sink.
There was a sleeper couch in the living room with another flat screen TV and a fireplace.
The living area had 2 sets of glass doors to a walk out porch.
We had daily cleaning service that was incredible. They also replaced the soap and shampoo every day and even left us a small tube of toothpaste. Every evening they had turn down service and left us some chocolate.
They had free shuttle service from the hotel that took us to the Snowmass ski mountain and the Cross Country ski center.
The ski rental shop in the hotel kept our skis and boots for us overnight. The shuttle bus picked us up right outside the door of the shop.
We used the fitness center and it had all the machines that we needed.
Every morning there was a free breakfast downstairs.
The concierge recommended that we try the L'Hosteria restaurant and it was excellent. We were able to walk there and back.
All the shops and restaurants were in walking distance and we were also able to walk to the grocery store to get our groceries. Aspen is a cute town to walk around.
Our kitchen had all the top appliances including a wood panel fridge & dishwasher and a small flat screen tv. There were plenty of dishes and glasses and we were able to cook our own meals several nights.
We had a dining table that could seat 8 people as well as a kitchen counter that could seat 3. There was also a wine cooler near the counter.
There was a washer and dryer in our unit. Our only complaint is that the dryer did not work well but there were some washer dryers in a room in the hall that worked very well and we used those. The hotel provided the washer soap and fabric softener sheets.
The hotel also had regular and decaf coffee on the kitchen counter as well as salt and pepper.
We had a view from our window that faced Aspen mountain and we could see the skiers coming down. Although we could have just walked over to Aspen mountain to ski we took the 20 minute free shuttle ride to Snowmass Mountain where we skied off the Gondola side and had excellent conditions. Snowmass is more family friendly and less challenging than Aspen Mountain. After skiing we were able to sit outside at Sneakys tavern at the bottom of the mountain and have a beer. It was in the 30's out but they get a lot of sun in the afternoon so it was warm enough.
There was very little I could improve on at this hotel. The only thing I might suggest is that because many people do their own cooking in the units they should provide the rooms with recyclable bins. Also, the beds have pillow top mattresses, which is a little too soft for me.
I understand they charge for parking a car but we did not need a car while we were there.
We also had free internet service which was a big plus for us since we were able to do some business on our lap tops.
I give this place 5 stars.
- Official Description (provided by the hotel):
- The Hyatt Grand Aspen is a Residential property that also rents rooms as a typical hotel would. Keep in mind that as we are not a typical hotel some services are not provided such as room service, or a spa. What is provided is a first class property with beautifully appointed, immaculate rooms in a relaxed, home-like setting. ... more less
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- Also Known As:
- Hyatt Grand Aspen Hotel Aspen
- Hyatt Aspen
- Aspen Hyatt