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nancye803

One week stay

5.0 of 5 bubblesReviewed 12 Apr 2021
The hotel was clean, comfortable and close to many restaurants. We have stayed here before and will do so again. The location is close to the City of Hope, which is why we were in the area. Staff is friendly, helpful, and professional.
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hampton
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Reviewed 9 March 2021

Stayed the night of 3/6/2021 - a Saturday.

After checking in to our King bedded room there was a party going on in the next door room with louder than normal music. We also discovered the toilet wouldn’t flush. We were given a 2 queen room which was much quieter but it was clear this hotel is used by younger people - 20 somethings - as a party place. The front desk woman indicated that Saturdays are problematic for this hotel.
The second room was more worn than usual for a Hilton property and the overall impression of the hotel was that it was of a lower quality than what we’ve normally experienced which is disappointing.
For sone reason the hotel’s doors are locked 24/7 which may have to do with the location... not sure. We didn’t feel unsafe but perhaps they have had problems in the past.
The staff was professional and covid appropriate. The breakfast was inferior to any other Hampton we’ve stayed at during the pandemic. I requested at least some fruit options, something Whole grain it at least Raisin Bran cereal as alternative options found forward.
I won’t be staying here again.

Date of stay: March 2021
Trip type: Travelled as a couple
3  Thank Iownit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 January 2021 via mobile

I’ve stayed at this hotel twice. The first stay was prior to the pandemic, and the second stay was recently during the pandemic. During both stays, the hotel was very clean and the staff were friendly. Ric and Thomas at the Front Desk were very kind, helpful and made me feel welcomed. Due to the pandemic, the hotel requires a key card for all entrances of the hotel, and I thought that was fantastic as an added safety measure. The hotel is currently offering complimentary grab-and-go breakfast bags, which was nice and convenient.

Date of stay: January 2021
Trip type: Travelled solo
2  Thank sylvia5626
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 October 2020

The quality of service at this Hampton Inn has definitely gone down since the pandemic began. Staff remain friendly and personable, but one confessed that the manager is "cutting costs any way possible." This Hampton Inn serves only a brown bag with a fruit cocktail cup in heavy syrup, 2 carbs, and a bottle of water; if you ask, you can get 1 yoghurt and/or a breakfast burrito (mostly carb), but no fruit or other nutritious foods. Coffee/tea is only available 7-10 am. We just traveled cross-country and stayed at much smaller motels which have found ways to serve a decent breakfast with eggs and fresh fruits whilel exceeded pandemic safety standards. Hampton, you can do much better!

Date of stay: September 2020
2  Thank CMH324
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 July 2020

This was the 3rd Hampton Inn in 3 nights that we stayed at. It was ok. Convenient location off the freeway. I would say it was an average Hampton, definitely not as nice, clean, or bright as the more recently built Hamptons. The room seemed a bit dusty and probably could have used a deeper cleaning. If you are just spending one or two nights it would be ok. The coffee was good & the Breakfast To Go bag was better than nothing. The hotel could use a bit of sprucing up.

Date of stay: May 2020
    • Location
    • Sleep Quality
    • Service
2  Thank Nonewnames
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2020

We're looking for a place to stay for a night before starting our early hike at Bridge to Nowhere. Amid Covid19, the hotel maintained safety and cleanliness. There was no buffet, but you will be provided with grab & go breakfast, wherein warm burritos is on the menu if you ask.

Date of stay: June 2020
2  Thank Traveling_Roques
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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