First time to disneyland arrived at the hotel to no greeting, we stood there listening to i assumed wss the manager having a argument with who could of been a customer over 10 minutes. Finally young lafy walked over asked us if we been helped. no no service. we were a large group planned and booked months in advance. They could not find our reservation so they had to rebook again we stated to our agent we would like together duites due to we were families of young children and handicapped eldor grandmas with us. rooms 3 room same floor many rooms apart. Third family a floor above which made it hard for the children to have time together..we werent told about the breakfast at all. There was enough bathing supplies for a family of 4. The bed spread was dirty. The grandmas room tv did not work and the curtain would not close. to late when we returned to report. reported in the morning about all our concerns we were given box at the front desk with soap lotions coffee shampoo. Just handed to me. not i will get someone to bring you supplies. And noone to fix the issues. my hisband asked if we could have the fire pit turned on at the pool the front desk gentelman looked at my husband and said pardon, my husband asked again added my kids are in the pool can we. have firepits on. Should of see his face. oh he says your canadains. My husband laugh and said yes. Found out that they werent working. 3 days of stay there with 3 families and handicap grandmothers walking back and forth to disneyland..Hotel advertising that it is 1 block away not.. I asked again to the young lady who does no how to give customer service if there was a bus system she said for a fee you can get the art we purchased the tickets and wsited forty minutes for the art to show up in the heat.. standing in front of hotel.. that night we were not told the art system goes by no#and that it doesnt run after 10.. so guess what we are then walking with kids tired adults and handicapped grandmothers at least another 30min walk. We stayed there 7 nights to long. What a great first impression..We have return to disneyland and have seen and felt the experience of there is no place on earth as disneyland..So this. experience has not ruin it for us.. But the grandmas are done spent way to much money on a not a superior stay as they advertise. And our lovely friends who were separated from us. said overall they could not afford to take the chance that they experience this time. They will not be returning. Disneyland and California Adventure is were dreams are made so going there every day put a smile on our. face and made up for our not so great experience at this hotel..
- Official Description (provided by the hotel):
- A Good Neighbor Disneyland Resort Hotel, the Red Lion Hotel Anaheim Resort is renovated with a contemporary, timeless design, vibrant decor, and state-of-the-art facilities. Enjoy our modern getaway in Anaheim, California. Our sleek, sophisticated interiors, rich color palette, and luxurious finishes create an inspired atmosphere for playing and working. Our innovative hotel is a playful retreat for vacationing families, corporate travelers, and meeting groups. The inviting ambiance and friendly personal service guarantee that you will enjoy your stay! We are a Disneyland Resort Good Neighbor Anaheim Hotel, one block from Disneyland Resort, Anaheim Convention Center, and Anaheim GardenWalk. Our convenient Anaheim hotel is a haven of hospitality in Anaheim. Mere minutes from House of Blues Anaheim, Honda Center, Angel Stadium of Anaheim, The Grove of Anaheim, MUZEO, and the Outlets at Orange. Take a scenic drive to Long Beach, Newport Beach, Los Angeles and Universal Studios Hollywood. Red Lion Hotel Anaheim Resort's Rooms are Smart, Sleek, and Stylish. Relax in beautifully decorated rooms with progressive design and cool Southern California style. Featuring the only ELSA technology among hotels in the United States, Red Lion Hotel Anaheim Resort has translation capabilities that make interactions with international travelers much more efficient. The rooms at this Anaheim family friendly and business friendly hotel feature spacious work areas, free high-speed wireless Internet access, Keurig Coffee makers, refrigerators, microwaves, iPod alarm clocks, granite bathrooms, and 37" flat-screen TVs. We are an are ideal location for Anaheim family vacations and corporate retreats. Wired with intelligent technology and entertainment, you'll stay connected and comfortable at this Anaheim hotel. ... more less
- Reservation Options:
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- Also Known As:
- Red Lion Anaheim
- Anaheim Red Lion
- Anaheim Maingate Hotel