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“Great hotel, staff and location” 5 of 5 bubbles
Review of Castle Inn and Suites

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Castle Inn and Suites
Ranked #18 of 117 Hotels in Anaheim
Certificate of Excellence
Brisbane, Qld, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Great hotel, staff and location”
5 of 5 bubbles Reviewed 24 April 2012

My husband, myself and our 2 boys (5 and 8) had our first trip to the States last year (Dec/Jan) We booked the Castle Inn through their website which was a very easy and uncomplicated process.
Upon arrival we were greeted by the very friendly and helpful reception staff and made our way to our 'family suite'. Having 2 young boys, it was fantastic to have the extra t.v in the 2nd bedroom so we weren't subjected to kids programming 24/7. The beds were a little on the hard side, however I'm sure some people prefer a firm mattress. The room was very clean and the cleaners always did a great job and always said hello when we passed them in the walkways. The staff (especially the reception staff) were always so helpful and were the friendliest throughout our whole trip. They really made the stay wonderful. As it was winter when we stayed, I cannot comment on the pool but there were a few people enjoying it. The location is amazing and is only a couple of blocks to Disneyland. There were some great little takeaway places 2 minutes walk away and plenty of restaurants and shops all within walking distance.
I noticed there are a few people complaining that the Castle Inn is very dated and could do with an update. This might be true, but for the price I think it is fantastic. This hotel was our first and last stop on our month long vacation and we will definitely be returning. In fact, we have already booked our next vacation to L.A and Florida and have also booked Castle Inn for our first and last destination.
So Castle Inn, the Sorensen family from Australia will see you in December! :)

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Brisbanemum001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrBharat, Guest Relations Manager at Castle Inn and Suites, responded to this review, 3 May 2012
Mrs. Sorenson,

We are so thankful for the review you posted on Trip Advisor regarding your stay with us in December. We appreciate all comments and are pleased to hear that your family enjoyed your time with us and that you have already booked a return stay for this December!

Our Family Suites are great for the additional privacy for children and as you mentioned, kid’s television programing. There are the two rooms which allows for extra space and comfort, especially when you are here extended periods of time!

As I have said in past responses, we are always so pleased when our staff is mentioned, especially when they are called “the friendliest” throughout your whole trip!!

We can’t wait to have you return for your next stay! Please don’t hesitate to contact any of us while you are here!

Thank you again for your time!

The Castle Inn & Suites
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (287)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Vancouver, BC
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 19 April 2012

The Hotel is older and really nothing special in terms of bathroom or fixtures. The room was clean though and the beds were good, and that was all that matered to us since we had a very long day at Disneyland. Parking was free, and there is a pool and a hot tub. No breakfast.
Disapppointing internet connection. We never received a connection on the 4th floor. Had to sit in the lobby to get some patchy connection going, not fun when booking your next hotel.
Friendly front desk staff.
In all, good for a night or 2 when visiting Disneyland.

  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sunseeker1062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrBharat, Guest Relations Manager at Castle Inn and Suites, responded to this review, 20 April 2012
We wanted to thank you for the review you posted on TripAdvisor regarding your stay earlier this month. We are so appreciative of all comments and take them all into serious consideration.

Our front desk staff thanks you, also, for your nice compliment!!

Thank you again! We hope you will come back and stay with us again sometime soon!

The Castle Inn & Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleburne, Texas
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 16 April 2012

This was my second stay here. This time we stayed in the two bedroom suite. If you are looking for a family freindly hotel, close to the main gate of Disneyland, this one may work for you. It is nothing fancy, but parking is free, and it is walking distance to the main gate. And the room rates are affordable.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Johnson22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrBharat, Guest Relations Manager at Castle Inn and Suites, responded to this review, 18 April 2012
Ms. Johnson…

Thank you so very much for being such a loyal guest and for choosing to stay with us again! We so appreciate the comments about your stay this past weekend, as well as the review from your stay in October.

I am happy to hear that you enjoyed the Family Suite and that once again our complimentary parking was an added bonus for you.

Thank you again! We look forward to your next visit!

The Castle Inn & Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakley, California
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

We just adore this hotel. We've stayed here 3 times with many family members and it's consistently great each time. We've never had any problems with the rooms,tvs, or service. We feel very safe when staying here and will be back for more nights very soon. Our 2 toddlers love staying in a castle and the walk is comfortable to Disneyland with a double stroller loaded up!! You can also walk to subway, there's a little strip mall with food right next door. Our family loves this hotel!! And free parking!! That's such a bonus!! ;)

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mrscueba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrBharat, Public Relations Manager at Castle Inn and Suites, responded to this review, 13 April 2012
Thank you, once again, for your really wonderful review of your stay with us! We are so pleased that you and your family continue to come and see us and that we are able to surpass your expectations!! We appreciate all of our comments and especially appreciate when repeat guests, such as yourself, take the time to post their reviews!

We are so lucky to have a 24 hour Subway a half a block away, as well as numerous other eating establishments within a very easy walk. As I think I mentioned in my response to your last gracious review, it makes us so happy that your children love staying in a Castle and we look forward to having you all back to stay again soon!!!

Thank you again for your time and comments!

The Castle Inn & Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Deming, Washington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 April 2012

We have stayed at the Castle Inn & Suites several times, and we would defiantly stay again. If you are looking for an affordable place to stay within walking distance of Disneyland, this is a great choice. The rooms are clean, the staff is helpful and friendly, and being able to walk back and forth to Disney is so nice. The rooms have a coffee maker and a fridge, and that all helps to make it affordable. The pool is smaller, but it does the trick when you need to cool off. Getting on and off the freeway is easy, and there are lots of restaurants within walking distance. If you are looking for an affordable, clean, place to stay near Disneyland, I would recommend this hotel.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Annamarie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrBharat, Guest Relations Manager at Castle Inn and Suites, responded to this review, 13 April 2012
AnnaMarie,

Thank you so much for taking the time to post comments about your recent stay at the Castle Inn & Suites!!! We are so happy to hear that your family keeps returning to us when you come to Anaheim and so appreciate your kind remarks about the hotel and our staff! We pride ourselves in our customer service and have let our staff know that they have been mentioned in a review!

Thank you again and thank you for being such a loyal guest! We hope to see you back here soon!

The Castle Inn & Suites Managemenet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castle Inn and Suites

Property: Castle Inn and Suites
Address: 1734 South Harbor Blvd., Anaheim, CA 92802-2374
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Anaheim
#12 Family Hotel in Anaheim
#13 Romantic Hotel in Anaheim
Price range (per night): ₹ 10,986 - ₹ 21,905
Hotel Class:2 star — Castle Inn and Suites 2*
Number of rooms: 199
Official Description (provided by the hotel):
Castle Inn & Suites is a 200 room hotel located directly across from the Disneyland Resort and just a 7 minute walk to the Disneyland main entrance. We feature all rooms with at least 2 Queen beds and also offer many 2 bedroom family suites with a king size bed and 2 queen beds, with a television in each room, complete with a refrigerator and microwave. We have a heated pool, year around, with a jacuzzi and a children's wading pool. We have coin operated washers and dryers in our on site laundry room, or if you prefer, we offer valet laundry service. Free parking, a gift shop and free WiFi services also await you. Come and enjoy this Castle themed hotel. ... more   less 
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Also Known As:
Castle Hotel Anaheim

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