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“Hospitality”

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Holiday Inn Express Hotel & Suites - Athens
Ranked #5 of 11 Hotels in Athens
Reviewed 18 June 2017 via mobile

We came to this hotel after a very poor experience right across the street this hotel knows hospitality Candi at the front desk got us well acommodated for a mistake she didnt even make, the room was excellent, the banannas at breakfast even had nice things written on them @ Shelia im hard to impress when it comes to breakfast and Shelia went above and beyond

Stayed: June 2017, travelled with family
Thank Tyler B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmegaHotelGroup, Front Office Manager at Holiday Inn Express Hotel & Suites - Athens, responded to this reviewResponded 21 June 2017

Hello! Thank you for the wonderful review. We are so happy that you were so impressed with Sheila's service. We all work very hard to offer the best stay possible for our guests, and we are glad we accomplished that with you. I will make sure Sheila hears about your comments, and we hope you will stay with us again the next time you're in the area.

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Reviews (131)
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6 - 10 of 131 reviews

Reviewed 8 June 2017

We walked in with no reservation and they had a room which we were grateful for since we had checked other hotels and couldn't find a room.
The hotel was being renovated in several areas. The paint/glue smell was quite strong even on upper floors. The breakfast area had 'designated walkways' since the tile was being installed the day we were there. The elevator sounded unsafe (took once used stairs rest of time). The a/c was noisy in our room compared to some we’ve had in HIE and also we had noise from the ‘freeway’ which could be heard over the a/c (lots of noise)
The beds were comfy/clean, but would have slept much better without the noise. 
Rate was reasonable

Room Tip: Ask for a room away from freeway...and one with a quiet A/C
  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank KMW-FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmegaHotelGroup, Front Office Manager at Holiday Inn Express Hotel & Suites - Athens, responded to this reviewResponded 14 June 2017

Hello!

Thank you so much for the review. We love hearing all feedback from our guests as it helps us to constantly improve our customer service. I would like to apologize for the issues you faced while staying with us, and please know that all of the issues have been addressed and resolved. Now that our renovation is complete, we hope you will stay with us again in the future, should you be in the area.

Thank you.

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Reviewed 29 May 2017 via mobile

This was a very clean nice hotel and room had a keurig :)

The only issue we had was that we couldn't get into the fitness room because door wouldn't open however we were just going to look anyway
But otherwise all was well!

Stayed: May 2017, travelled with family
Thank Cathy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmegaHotelGroup, Front Office Manager at Holiday Inn Express Hotel & Suites - Athens, responded to this reviewResponded 31 May 2017

Hello!

Thank you so much for the review. We are so happy to hear how much you enjoyed your stay with us, and we would like to apologize for the issues you faced with the Fitness Center door. Please rest assured knowing we have addressed this issue to ensure it does not happen again in the future. We hope to see you again soon.

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Reviewed 17 May 2017

This was our first stop for this Holiday Inn Express. The property has a very new and modern feel. The front desk was very efficient and check in was a breeze. Our room was very clean and had a new look about it. The breakfast bar had plenty of choices the next morning. I appreciated being able to check out on line. All the employees were universal in seeing if we needed anything.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmegaHotelGroup, Front Office Manager at Holiday Inn Express Hotel & Suites - Athens, responded to this reviewResponded 21 May 2017

Hello! Thank you for the wonderful review. We work hard to make sure every guest has the best stay possible, and we are so happy to have achieved that with you. Please come back again anytime.

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Reviewed 17 May 2017 via mobile

The hotel was very clean and the staff was very friendly. They went above and beyond to help me make my daughters 9th birthday party special. There was some construction going on but they kept it very clean and the noise to a minimum.

Stayed: April 2017, travelled with family
Thank Trinette D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmegaHotelGroup, Front Office Manager at Holiday Inn Express Hotel & Suites - Athens, responded to this reviewResponded 21 May 2017

Hello! Thank you so much for the wonderful review. We are so pleased to hear how much you enjoyed your stay with us, and we hope to see you again very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites - Athens

Address: 16074 Athens Limestone Blvd, Athens, AL 35613-2212
Phone Number:
Region: United States > Alabama > Athens
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Athens
#3 Romantic Hotel in Athens
Price Range: ₹ 7,814 - ₹ 10,613 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Athens 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites - Athens
Holiday Inn Athens
Athens Holiday Inn
Holiday Inn Express Athens

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