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188 - 193 of 1,941 reviews
Reviewed 8 December 2017

GREAT hotel, with flair, amenities, and GREAT staff and service. Room was contemporary, sleek, comfortable and light filled. Happy hour daily 5 - 6 PM offered tasty wine, snacks and Japanese hors d'oeuvres. Staff is SUPER! They texted me to see if I needed anything and were instantly responsive. Observant, personal and personable, this hotel staff is just remarkable. We will be back. Thanks everyone!

  • Stayed: December 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Rebecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanella V, Front Office Manager at Kimpton Donovan Hotel, responded to this reviewResponded 9 December 2017

Hi Rebecca W

Thank you for being with us and for sharing this lovely review on our hotel and staff. I am so delighted to hear that you thoroughly enjoyed your stay. Come back and see us!

Best,
Shanella

Shanella Venketasamy
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2017 via mobile

I have now stayed at the Donovan 5 times and have never been let down. The view is great, the staff are attentive/courteous/caring, and the rooms and amenities way above par. How many places text you every day to see hiw your stay is progressing and then may get into a texting string on details with a sense of humor?

Zentan is a great restaurant if you like off the beaten path asian.

Good selection of free papers, coffee
And the wine hour. Can't go wrong!

Stayed: December 2017, travelled on business
Thank wasmedic409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanella V, Front Office Manager at Kimpton Donovan Hotel, responded to this reviewResponded 9 December 2017

Hello wasmedic409

Thank you for staying with us and for this amazing review. I am glad you enjoyed your stay. Come back and see us soon!

Best,
Shanella V

Shanella Venketasamy
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2017

Can't remember the last time a reception desk genuinely seemed to care about my hotel stay. Robel was very sincere and offered all kinds of assistance in making my stay amazing. Will definitely be back. The two-person soaking tub is one of the best I have ever seen anywhere in the world, and it's worth staying just for that.

Room Tip: King City View Studio and above are the ones with the tub you really want.
  • Stayed: December 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Awet S, General Manager at Kimpton Donovan Hotel, responded to this reviewResponded 6 December 2017

HI Matt C,

Thanks for the 5 Star love and greatly appreciate the kind words about Robel. We are fortunate to have such an effusive colleague.

Thanks again for the love and look forward to your next visit.

Warmest wishes,

Awet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2017

Had a fantastic stay at The Donovan. We were greeted upon arrival by Kris with a pleasant "We were expecting you" and it got better from there. All of the staff were fantastic, pleasant and professional but also "real" and truly friendly. The rooms are comfortable and clean. I appreciated the fact that a room key was necessary in the elevator to access the lodging floors of the Hotel. Had a great and unique meal at Zentan one night and took the staff recommendation for a wonderful breakfast at Commissary Restaurant near by. Key component of the successful stay was the location. We walked to restaurants, monuments and museums. Even took a night stroll to the White House to unwind after our long day of flights and our late arrival. DC is a walkers dream and the Donovan is perfectly located to take advantage of it all. Thanks For a Pleasant Stay.

Room Tip: Enjoyed the view of the city.
  • Stayed: November 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Christopher F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Awet S, General Manager at Kimpton Donovan Hotel, responded to this reviewResponded 4 December 2017

Dear Christopher F,

Happy Holidays and thank you for your recent visit to the Kimpton Donovan hotel. We greatly appreciate the kind words and we were delighted to read your stay was enjoyable. Home away from home.

Look forward to your next visit and please let us know if we can be of any assistance.

Warmest wishes,

Awet Sium
General Manager

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Reviewed 1 December 2017 via mobile

A great place to stay. We had a good deal through a mobile app and it was totally worth it.

The place is pet friendly at no extra cost, the staff is super nice and very caring. I loved it.

Our room (503) was perfect : modern, very clean and the bed was comfortable.

I'll definitely come back and recommend this place !

Stayed: December 2017, travelled as a couple
Thank Remy_Blue13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanella V, Front Office Manager at Kimpton Donovan Hotel, responded to this reviewResponded 2 December 2017

Thank you for the wonderful review Remy_Blue13

Thank you for staying with us here at The Donovan Hotel and for taking the time to share this amazing review on the hotel and staff and I am so happy to hear that you've enjoyed your stay. Come back and see us soon!

Best,
Shanella

Shanella V
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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