We were in town as a family over the Thanksgiving holiday and had booked at the Kimpton through a 3rd party site. Despite not having booked through the hotel, we were allowed to check in early (very early!) to one of our 2 rooms. When the hotel realized someone had smoked in our second room and they couldn't adequately get the scent out, we were given a huge upgrade on that room. The room was gorgeous with a soaking tub and amazing views!
The service couldn't have been better -- especially from Chris! -- and every tiny detail was attended to each day. I felt more like family than a hotel guest. We will definitely be back.More
- Room Service