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All reviews union station the free shuttle service cheese omelettes sketchy neighborhood shuttle bus free hot breakfast conference at the convention center mini refrigerator marriott brand nice suite hard boiled eggs front desk staff the breakfast area fresh fruit i highly recommend this hotel king suite stayed here for one night
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Reviewed 29 September 2017

The room was amazing....we stayed in the suite and it was very comfortable. They staff was amazing, they were very informative and made our weekend outstanding. The breakfast was good as well. everything was laid out and the ladies attending the kitchen stayed up on everything. Checking in was a breeze Donnie made sure we had everything we needed and we didn't have to wait for nothing, he is amazing!!!! The overall staff was outstanding and I will make sure to recommend this hotel to everyone who travels to DC.

Room Tip: Accessible to the downtown area, and the White House and other museums in the area. Very clean, spacious rooms.
  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank AmeerahChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this reviewResponded 29 September 2017

Dear AmeerahChris; Thank you so much for the wonderful feedback from your recent stay. With a spirit to serve we take great pride in our customer service and delighted to hear that the service from the team and more far exceeded your expectations leaving you with a memorable and enjoyable experience.

Thank you again for your business. Your positive review and recommendation to others mean a great deal to us and will encourage us to keep up the great job.

Sincerely,
Sarah L.
E-Commerce Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017

I highly recommend this hotel for everyone. If you are an experienced traveler and/or if this is your first visit to Washington DC, you will feel extremely satisfied staying at this hotel for the following reasons:
1) Extremely Clean -I have stayed at some of the top hotels in the country but this hotel is the cleanest.All the floors, seating areas and the rooms are spotless - I mean spotless. I saw no stains in the bathroom and no dust on the furniture. Even the elevator had no fingerprints.
2) The morning buffet breakfast is included for no extra charge, plentiful, varied and convenient. The preparers are constantly wiping and keeping the food fresh.
3) free shuttle to Union station and the tourist area in both the AM and PM - this feature saves you extra cab money
4) LASTLY AND MOST IMPORTANT - THE CUSTOMER SERVICE IS OUTSTANDING. They go above and beyond to meet your needs. I was in a dilema when my taxi to the train was delayed in the afternoon traffic. Don at the front desk asked a hotel employee to drive me to the train station - I made my train with only 5 minutes to spare.
You will not regret booking this hotel and rates are very reasonable. I recommend the King Studio Suite.

Stayed: August 2017
Thank QBarbara E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this reviewResponded 4 September 2017

Dear Barbara; Thank you so much for the wonderful review! We are pleased to hear that you enjoyed your stay and found the hotel provided everything you needed leaving you with a very comfortable and pleasant experience. Your positive feedback means a great deal to us and we strive to go above and beyond for all valued guests and we truly appreciate the praise and kind words for our hotel, staff and services. We are so glad you made your train! The taxi service is pretty reliable here but you are right, the traffic is unpredictable at times. It was our pleasure to be of assistance to you.

Your praise and recommendation to others means a lot to us and we again thank you for allowing us the opportunity to be of service to you and delighted to hear that we have exceeded your expectations. We look forward to being your first choice for accommodations the next time your travels bring you to DC.

Thank you,
Sarah L.
E-Commerce Manager

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Reviewed 14 August 2017

We stayed here with a group for 10 nights from July 23rd 2017 and the hotel exceeded my expectations. The staff were very friendly and their customer service made us feel at home.All our needs were taken care of. The rooms were clean and spacious.The fridge and microwave in the room came in handy. I especially liked the fact that we could charge our gadgets using USB ports from different parts of the room. The breakfast was very good.There is however room to increase the variety on different days especially keeping in mind that some people may be staying in the hotel for a long while.The quiet environment around the hotel was a good addition to the experience. There were also many options of places to eat near the hotel

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Service
Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this reviewResponded 15 August 2017

Dear Michelle; Thank you so much for the wonderful review. We are delighted to hear the group enjoyed the stay with us and received exceptional customer service. We strive to go above and beyond for all guests and appreciate you letting us know that the guestroom was an ideal fit for your longer stay and that we met all your needs during your time with us. We appreciate the suggestions for breakfast and understand that there is room for improvement for our guests staying more than a few nights. We'll share this with the appropriate manager. Your business means a great deal to us and we thank you again for allowing us the opportunity to host the group for the Washington DC trip. We hope to welcome you back for many years to come.

Sincerely,
Sarah L.
E-Commerce Manager

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Reviewed 8 August 2017 via mobile

My husband and I stayed here for one night while in town for a concert. Staff was friendly, room was extremely clean. Nice breakfast in the morning. Restaurants and fast food places located in walking distance of the hotel.

Stayed: August 2017, travelled as a couple
Thank Calmaguer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this reviewResponded 10 August 2017

Dear calmaguer1; Thank you for choosing our hotel for your place to stay for the evening while in DC. We are delighted to hear the convenient location to the venue, friendly staff comfortable accommodations, and breakfast all made for an enjoyable experience and pleasant stay. We appreciate you taking the time to share your experience and provide valuable feedback for us. We hope to welcome you back next time you are in town.

Sincerely,
Sarah L.
E-Commerce Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2017 via mobile

Very clean ..attentive and helpful housekeeping...front desk answered all my questions as I am a first time visitor.
Complimentary breakfast included was good...limited shuttle service but enjoyed my stay over all at facility.thank you.

Stayed: June 2017, travelled with friends
Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this reviewResponded 26 June 2017

Dear Sandra; Thank you for choosing our hotel as your place to stay while in DC. We are pleased to welcome you as a first time guest and learn that we met your expectations. We appreciate your feedback and for sharing with us that our our friendly service, comfortable guestrooms and good breakfast made for a very pleasant stay. Thank you again for your business and for taking the time to leave us a review. We hope we can be of service to you again next time your travels bring you to DC.

Sincerely,
Sarah L.
E-Commerce Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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